36 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, is possible a video gallery like mason style? This drupal profile include a solution for video gallery? Thanks! Nice theme.

refaktor

A masonry portfolio effect is something that could maybe happen in a future update but there aren’t any plans for it at this time. As for the video it would be a pretty simple modification to add an extra field for video embeds in the Portfolio content type.

Default-user

Hi, I bought the theme, but I’m also having an issue with logged in users, anyone who is logged in get a transparent space before the main menu. I sent issue through the contact form, but no response. Please, I need fix it. Thanks.

refaktor

Can you post your issue in our forums and include a screenshot of the issue to make it more clear? Thanks – http://refaktorthemes.com/support

Default-user

Ok, done. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Great looking theme. Wondering whether you would consider offering multiple options for the homepage slideshow—i.e, something a little more flexible than the full-page image, perhaps even a feature slider that could include video?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having an issue with the sliders for logged in users. Anyone who is logged in get a bugged slider, including myself. Is this a common issue/easy resolve?

refaktor

A handful of users across a couple different themes using FlexSlider are having the issue and we have not been able to identify the root of the issue yet. Is your site a live production site with important content or is it still a site being developed? Would it be possible to get admin/FTP access so I could try once again to discover the root of the issue? Send me an email via http://themeforest.net/user/refaktor#from if that would be possible

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I’m also having an issue with logged in users. Anyone who is logged in get a transparent space before the main menu , including admin. not just on the slider… everywhere u scroll down

how can we fix it?

http://s10.postimg.org/lkl1xf73t/Capture.jpg

refaktor

See my response to the previous customer, the same response applies to you. In addition please ensure that you are using the dev version of the jQuery Update module (not the stable version) and that you have it set on 1.8 for the main version and 1.5 for the alternate version.

https://drupal.org/project/jquery_update
Default-user

thanks for the fast replay

i am using the dev version of the jQuery Update module and the setting is as u said… still have that issues, i didnt see any “way of action” in the response to the previous customer. should i just wait for a fix? or should i do something?

refaktor

I see you’ve posted in the forum so lets just keep the discussion there. The item comments are not an ideal place for support and posting in both places isn’t going to get you faster support. Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

When I activate the admin menu module and desactivate de toolbar, the page doesn’t work!

Is it normal?

refaktor

What do you mean “the page doesn’t work”? Make a post in our forums with more details and we will offer you support there -http://refaktorthemes.com/support

  • Belgium
  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
maxx10 Purchased

Hi, is it possible to get de source file or font of the Contour Logo?

refaktor

Let me check with the author of the HTML template and see what the font is or if he has the logo PSD.

Default-user
maxx10 Purchased

OK thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello refaktor. I can use this like ecommerce and showroom?

refaktor

The theme supports Drupal Commerce but I’m not sure I understand what you mean by “showroom”. Can you give me an example?

Default-user

A “showroom” means a “portifolio”, I just want to know how to change the information, the layout .. i´d like to see the demo of the admin area, may I do this? Thank you.

refaktor

Ah I see. Then yes you can use the theme for both purposes. Take a look at the demo as you will see several portfolio layouts and an example store that uses the Drupal Commerce module.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Hong Kong

I bought your Porto theme and it absolutely fits my plan.

I am looking for another theme which is suitable for an artist having personal portfolio and fashion business as well. Contour seems a good choice. I prepare to purchase it.

However, when I visit “Mason” in “Live Preview”, I resize and resume the window, some images disappear. Could you help me look at this issue.

Thank you very much.

refaktor

The mason view isn’t really intended to be resized in the browser like that. It works great on mobile devices but resizing in browsers throws off the isotope effect a bit but that is pretty standard with isotope.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am very interested in purchasing this template, but have run into issues before with templates that require a “full install”. I am running drupal with a SQL Server backend located on a different server.

Are there instructions for using this template with an existing install?

Thanks!

refaktor

Yes there is documentation for that and we include everything you need to get the content types, fields and views set up on an existing site.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Hong Kong

I would like to purchase it.

May I ask do you have plan to have a newer or updated version (e.g. use of more animation effects or ajax functions, like you use in your Porto theme)?

Happy New Year.

refaktor

No there are not any plans for an updated version with new features/effects.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi,

i have purchased your theme however, our front end developer is having trouble finding any documentation on your html coding for the templates

do you provide any service on making this exact site for us or can you send us any documentation for our developer to see documentation on your doings and its functionality?

thanks

refaktor

Have your developer post his/her questions on our forum and we would be happy to advise there- http://refaktorthemes.com/support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, is it possible to use Mega Slider Module in the homepage instead of FlexSlider?

Thank you

refaktor

I responded to your forum thread, please do not post duplicate questions in the item comments. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
inxco Purchased

Hi,

I’ve implemented the Contour-theme, it looks great but the responsivereaction on mason two is a little bit weird.

First I thought it was because of adjustments I made myself but on the demo the reaction is the same. http://refaktorthemes.com/contour-black/portfolio-mason-two

When I adjust the browsersize the images get white borders and are placed miles apart.

Is there a solution for this problem?

Thank you

refaktor

The effect is never going to work 100% when resizing the browser, but if you open on different mobile devices you won’t have that issue.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

do u offer custom design changes for that theme (paid obviously) and if so how can i reach u to discuss that?

thanks

great theme btw

refaktor

We do not but you’re more than welcome to post on our jobs board – http://refaktorthemes.com/support/viewforum.php?f=22

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mecsaba Purchased

Hi, I found that the demo on TF is not exactly what is in the download package though no update date is specified on the item page.

What I’m missing is the ITEM WIDE element (both from the content list and the menu).

As for the views, when customizing them, there are (too) many fatal issues. Is there any update of the theme that works properly?

Also, there are too many html elements (and not view generated content) in the theme – the demo looks good but the theme is not that professional, I’m afraid :(

Please advise.

refaktor

Please post your issues on our forum and we can help you resolve all of them – http://refaktorthemes.com/support

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Giiome Purchased

Hi, how can we login to the admin part after install ?

thanks

refaktor

You can login via yourdomain.com/user and if you did the full install the demo username is steve and the password is admin

Default-user
Giiome Purchased

yourdomain.com/?q=user works thanks

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