Discussion on CONTRAST - Elite Photography & Portfolio WP Theme

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Thank you for your good job…overall I am satisfied.. but i have some problems to solve before use your theme for my website. Yesterday, I sent you a ticket (#580526) you received it?Please, can you answer to my message…Thank you. Best regards.

Hello,

We couldn’t check the message board for few days. There are no tickets waiting to be responded currently.

Kind regards.

sohoboy

sohoboy Purchased

I’m trying to have the color of the header background semitransparent, I’m using rgba(51,51,51,0.19) values. It looks perfect on the color option square but when I preview the site, the header bar color is solid, it’s not taking the transparency value. Can you help? Thank you

Hello,

Do you have ticket for that issue? If no, please submit one and share more details.

Kind regards.

sohoboy

sohoboy Purchased

Thank you for resolving the header transparency issue. It looks fantastic thank you!!

Hi There, Great theme …

I would like to modify some changes

1. in vertical portfolio page. How can i use whole thumbnail clickable instead of clicking the circularc chain link button. also i dont want to show pretty image popo up at + button…

2. i want to adda a padding left and right to slideshow behind, like a 40px border whole site.

Thank you

Hello, thanks for contacting us. Have you opened a ticket for us? Regards

I paid 30$ for support, 50$ for an install and now the installer contact me and tells me there are plugins missing. If I can send him the right plugins…please help me out here. Why should I be solving this stuff to begin with.

Hello, not sure what you mean by missing plugins? All required plugins included into the package. Thank you.

Hello, I have bug with Revolution Slider. When I activate RS by “page options > Revolution Header Slider” it works perfect. When I embed shourtcode via Visual Compser or classic editor, RS has been starting issues like: hidden navigations, images are not responsive center.

Hello, please open a ticket and provide more information regarding your case. Let’s see things in place. Regards

sohoboy

sohoboy Purchased

Hello!

Thank you for resolving the header transparency issue. It looks fantastic thank you!!

I am afraid in the last 2 days I haven’t received no reply for my other 3 tickets. I need to wrap up this website project. Please help with the following:

1) Hiding or removing footer, Footer takes a lot of space especially on mobile

2) Video background page. If it used with a Vimeo video it doesn’t show on Safari Mac. If it’s used with a You Tube video it loses the menu links on IE PC.

3) If using multi-category they display with no space in between.

Please advice.

Many Thanks

Hello,

Thank you for contacting us. There is no ticket waiting to be responded by now. And we have helped you with all the tickets you opened.

Kind regards.

sohoboy

sohoboy Purchased

Hello Contrast Support.

I really need to wrap up this project. I had no answer to my tickets and comments here issued a week ago.

Could you please help with the below issues:

1) Hiding or removing footer, Footer takes too much space especially on mobile, even when set to the minimum size on settings. Ticket #636892

2) You Tube Video Background Page: loses menu links only on IE Window but works an all other browsers and platforms. Ticket #636896

3) If using multi-category they display with no space in between categories. Ticket #639462

Hello,

Thank you for contacting us. There is no ticket waiting to be responded by now. And we have helped you with all the tickets you opened.

Kind regards.

sohoboy

sohoboy Purchased

Fantastic! Thank you for all your help.

You’re most welcome :)

Hi, what font do you use for the contrast logo? thanks

Hello, it’s Din Pro but customized a bit.

BACK TO CONTRAST! I was installing this Theme in February 2014, last day I was with it was February 12, 2014. That day entered coma because of a brain tumour (I did not know to have one). Have just left hospital… it is March 2nd 2016. Am restarting my life with CONTRAST, from where I ended with it two years ago! Am sure I will remember this THEME forever, forever! Actually like it much, is fantastic and after two years is still the greatest, in its category. Will be perfect for my Painted Arts Designing! Hugs & Congrats to all those ones who made and developed CONTRAST and who still support it as a Theme here in Themeforet. Well… let’s go with CONTRAST again then…. YAY!

Hello, first of all we embrace you with a warm hug. Really happy to hear that you’re OK now. Nothing matters than to be healthy and happy. We know that! Please do not hesitate in case require help.

Support : http://freevision.ticksy.com/

Best regards

Hello, I´m trying to put a sidebar in the blog pages but does not appear any sidebar in Theme Options>Layout>Content-page-post. No matches found . Is it possible that in Wall Style Blog the link be all the image? Not only the tittle. I’ve pay support for one year. Thank you very much.

I´m sorry. Reading other comments I´ve got to put the sidebar. Other question…Is it possible to translate some parts of the theme like “share this”, “no comments”, “previous post – next post” os “side menu” ? Remember answer the question of the link images on Wall style blog. Thanks. Amazing theme.

Hello,

1 – Yes, you can use the language files under “lang” folder.

2 – Yes, with a bit structure change, but depends on which template. Please submit a ticket on http://freevision.ticksy.com

Kind regards.

Is there a way to remove the social icons in the posts pages?

Hello,

Check Theme Options,for further help please open a ticket on http://freevision.ticksy.com

Kind regards.

Why doesn’t scrolling with arrow keys work with the Horizontal Grid Portfolio? I tought it should work straight from the box, but when i try it on your live preview it doesn’t work either :(

Ah ok thx for the explanation!

Is there a quick fix to make the scrollbar on Horizontal Grid Folio work with the left and right arrow keys and not just with the scrollbar or dragging the mouse?

Sadly no. Thank you for understanding.

Kind regards.

hi, how do i remove / hide the icon / category / heart / number from the home page tiles? like on this page… http://contrast.freevision.me/

Hello,

If you don’t want to make changes on you can use the CSS below, add it to theme options panel;

.hg_categoryName{display:none!important;}

Kind regards.

perfect, many thanks

Cheers.

Heyyy FreeVi$ion, thought I’d check In, BEST to Ozy and Fam 2016!$ still Luv this as a Fav Slider Style http://contrast.freevision.me/sliders/accordion-slider/

Hello Sterling,

Thank you for remembering and reminding :) , cheers. Checked out our latest work already? And watch us for upcoming unique theme.

Best regards.

liuhui5318

liuhui5318 Purchased

Hi, check my ticket. Private Ticket #752773

liuhui5318

liuhui5318 Purchased

thanks!

liuhui5318

liuhui5318 Purchased

waityour reply.

Responded!

Ive submitted a ticket as well..Ticket #749749 I’m getting an HTTP error when I upload a file through the contrast theme. Please check the attached screen shots.

I tried contacting my domain provider and they told me that I need to change my .user,ini file and need to ask you guys for the limits.
Godaddy tried to upload it on their end using the theme and it didnt break.
I uploaded the image using SFTP but its still not showing.
It works occasionally.

Hello,

Responded your ticket already, please try the process with an official theme. The issue can’t be related with our theme and we have no control on server limits already.

Kind regards.

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