Discussion on CONTRAST - Elite Photography & Portfolio WP Theme

339 comments found

Hey Guys,

I have an open ticket and nobody has answered it for the last 4 days (and it’s not the first time). How I’m supposed to move forward with such a support? You have to follow the “24 hours” rule to stay in this business …

Default-user

What do you mean by saying “customization requests”? Do you see my ticket? it was opened a month ago and since then we have had a correspondence. Why now you don’t see my questions within the same open ticket? If I open a new ticket all the previous history will be lost. Please, offer a solution.

Default-user

By saying solution I mean for you to see my ticket :)

Default-user

Hi Guys, I’m fed up with your silence and “high level” customer support. I want my money back. The only thing who will reimburse my time and losses of an opened retail studio without a website?

Is there also a Contrast HTML template? No WP?

freevision

Hello, sorry no HTML version available. Thanks for your interest. Cheers

Hey,

Thanks for a great theme! Can you tell me how to set the video gallery thumbs to all be at specific size?

Also can I disable the animation hen hovering over the photos?

Thanks, Ada.

freevision

Hello Ada,

thanks for being our customer. I’ll be gladly helping you if you please open a ticket and share your admin credentials. Best Regards

MIcori Purchased

is there any way to link to the filter of the horizontal grid portfolio as i just want to have it as a navigation or link from content to just one of my portfolio categories in my eyes this is a must have if you have such a nice portfolio congrats on this guys

freevision

Hello, thanks for contacting us. Unfortunately that requires a huge modifications which we can’t do it. Sorry for that. Regards

HI,

Beofre purchasing I have a question – is there the possibility to make the feature image for blog posts full width above the content as in this example: http://demo.jewelleries.co/weekly/2013/11/nexus-5-review-the-best-android-can-offer-especially-for-the-price/

Thanks

freevision

Hello, thanks for contacting us. Sadly with current page layouts that can’t be possible. However with some modifications that can be done. Best Regards

My text edition panel is stopping and it does not edit with plugin Revolution. what I can make?

freevision

Hello, thanks for being our customer. I kindly ask you to open a ticket and provide more information with your case. It’s kinda hard to tell what cause that. Regards

pre purchase question! can add persian/arabic font? there is not any persian font in google font!

freevision

Hello, currently there is no custom font support. We’ll consider this in the future updates. Thank you.

Default-user

any plugin or css customize !? i really need this theme :(

freevision

Sorry we don’t provide customization. But I’m sure there are certain plugins which you can find from codecanyon. Regards

I have inserted my own HTML & CSS on setting up a new page in WP. The default CSS immediately takes over. Is there any way I can overwrite the CSS on one page and use my own CSS, affecting only the one page. I would imagine this is a common WP related question but cant find an answer.

freevision

Hello, thanks for being our customer. I kindly ask you to open a ticket for us and provide more information with your case. Let’s see what we can do for you. Regards

gbordas Purchased

Hi, I have a problem, the menu does not appear and there is no solutions yet…

Default-user
gbordas Purchased

Yes yesterday Ticket: #279253

Default-user
gbordas Purchased

I have no answer yet… The menu worked with another theme. I think there is a problem in the theme files. Can someone fix it? Thx in advance.

freevision

Hello,

There is no old ticket waiting for the answer already.

Regards.

hi before purchasing i m having few questions? have gone thought previous comments.. and many of them were having problems after installing shortcodes.. is this still present? i m not expert in webdevolping but wanna do my website by my own..will need ur help if i stuck in between.. thanks

freevision

Hello, thanks for contacting us. There is no issue with shortcodes. If you’re not experienced we can install the theme and import dummy data for you. Just open a ticket and state your requirements. We do the rest. Regards

hey suddenly i lost viewing live preview from this website.. and i submitted ticket for my problem.. that site is not opening… can u plz let me know whats the problem is..

freevision

Hello, you mean our demo site? We’re able to reach it. Cheers.

Hello there,

I was wondering, If it’s possible to change “spin loader” in portfolio grid to different one? I have a svg animation, and would love to use it.

Do I have to convert it and then split into png files, or m’I able to change code?

Thanks

freevision

hi, you may edit current PNG file and replace your own slides in fireworks. Cheers.

Default-user

Thanks! Have a nice day.

P.S. This is really The best photography theme! (=

freevision

Hello, I really appreciate your kind words. Please give us 5 starz. That’ll motivate us to bring much better themes. Best Regards

Hallo, I find a bug on the vertical grid. Can you have a look? http://www.dasler.it/TEST/francotucci/home/

I used the vertical grid different height 14. With 8 post show. All the images are proportionated. Why the last image go down leaving an empty space?

Thank you,

Michela

freevision

Hello Michela, thanks for contacting us. Please open a ticket and share your admin credentials so we may investigate your issue in place. Best Regards

hello

Ticket: #279745 is open… plz revert me..i m stuck with strange problem… plz plz plz help me out…...

freevision

I am on it.

Ticket: #281200 Ticket: #281560 are open….. please solve the prblm thanks

Default-user

281560 is ye open

Default-user

281560 is yet open

Default-user

281560 is still open

this is awesome theme.. really very good. but problem is user manual or videos are not user friendly as well as they provide half information only… it should be upgraded….. i have to relay on tickets so it takes a long time…..

freevision

Thanks for contacting us. You can always ask help in case you require. Best Regards

Hello,

I’m still very intersting with your theme.

1/ Sorry for my (stupid) question (!) but can we change product pages in woocommerce ? I don’t want the aspect with a girl who present the product ! can we change this ?

2/ Woocomerce seems to be poor. I don’t see any categories in woocommerce. Can we add some with apperance on the left side for example? What about other presentations and developpement ?

3/ I don’t see support doc for timeline portefolio. What is proposed ?

4/ Can we have the choice between top menu or left menu for the header ? (to have logo and menu on the left side for example) ?

Thanks however for this really attractive theme.

metal38

Thanks for your anwer. For timeline, is it possible to change background ? and colors ?

freevision

Yes, requires a bit css modification. We help you for that. No worries.

metal38

So cool. Thanks. Regards.

where can I get the flaticon set you are using in this theme? My client really loves them and wants them on his website. Thanks in advance

freevision

Hello you can searh on shutterstock as flat icon. That works. Regards

281560 282935 282951 all this three tickets are open plz solve this

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