I want to know that on my website I am facing a problem with images. All images are not showing in full size & getting cropped on laptop when someone clicks on detail page of project.
Please let me know what i can do to make it work.
link for the website: www.whorv.com
We are using different cropped image sizes theme wide, if you want, you can submit a ticket on http://freevision.ticksy.com/ and we can make necessary changes to show full sized image instead cropped one.
i’d like to buy this theme but i have a question: if I use the accodion slider, a click will open the portfolio? Or can i link the images to normal pages? Thank you
Hello, thanks for contacting us.
Well as you can see on this sample : http://contrast.freevision.me/portfolio-page/full-height-accordion/ Accordion slider displays portfolio items which on click goes to detail page. For sure you can set a unique URL for each item using shortcode manager. Best Regards
Hi you can answer me urgently to the ticket? Ticket # 428658 because there are a number of errors that must be resolved, I bought the time and I would like to be passed happy, does not work the page image gallery and video gallery page, also of the portfolio can not select more than one category, how should I do?
Hello, thanks for contacting us. Due to our work load we’ll process your ticket. Thank you.
prejudice I have also responded but we have to now solve the problems, I am waiting for response, the theme includes templates page I go to enter but do not work as you can solve? Who should I contact?
We are responding your tickets contentiously, please don’t pretend like we don’t care.
This looks unbelievable!!! http://themeforest.net/item/contrast-elite-photography-portfolio-wp-theme/full_screen_preview/6652245
Is there any way I can buy this in a plugin format?
Hello, thanks for purchasing. As far as I know WP plugin isn’t provided for this grid. Sorry for that.
I guess there is no way to integrate it into my site hey?
It’s embeded into the theme and yes no way to use as standalone.
Now I’m taking a chance… how much to customize such a plugin for me?
....its realllllyyyyy cool man!!! I’d even help on the testing of the plugin
Thank you for caring but really we are not able help to develop a plugin with that component currently.
Thank you for understanding, sorry for we can’t help further.
I am interested in buying the template, but have a question . In the home it is possible to combine a photo slider with a video? That is, leave a photo then the slider automatically show a short video of 10 seconds and then automatically switch to another photo? reference to what I want leave this page: http://locomotive.ca/ ( the video is in the fourth slider transition from the home)
We have bundled powerful Revolution Slider plugin with the theme, and displaying video on one slide and showing an image next one is possible.
I also have problems with these shortcode, They do not appear immediately, but if you reload the page appear, you can solve this error? urgently
[ozy_icon icon=”female” size=”xxlarge”]
e la raffinatezza sono solo alcuni dei nostri punti di forza. Il confort dell'atelier, lo staff cordiale compongono un vero ed elegante punto di riferimento, che mette a proprio agio chi veste un abito per la prima volta./ozy_one_third
[ozy_icon icon=”male” size=”xxlarge”]
lo sposo dovrà essere perfetto: dovrà iniziare la sua preparazione con calma, lasciando come ultima cosa da indossare la camicia, per evitare che si sgualcisca. Lo sposo non dovrà avere una grande quantità di accessori, se non un bell’orologio da polso, ed i gemelli per la camicia (possibilmente in oro bianco o platino).
[ozy_icon icon=”group” size=”xxlarge”]
anni di esperienza permettono allo staff d'Anna Spose di dare consigli sulla scelta del vestito più adatto a te, in qualsiasi occasione e in qualsiasi cerimonia.[/ozy_one_third_last]
LE OPINIONI DI CHI HA SCELTO D’ANNA SPOSE
await response to the ticket #428658
title="Paola e Cristiano" subtitle="Staff D'Anna Spose" image=""]Grazie ancora a tutto lo staff, davvero professionale io e mio marito(oggi) siamo rimasti molto contenti e l'abbiamo consigliato anche a mia cugina, che si dovrà sposare a breve! Grazie ancora! Paola e Cristiano/ozy_testimonialStaff cordiale e competente! Un atelier bellissima, ho avuto modo di fare un primo incontro che mi è piaciuto, un'atelier davvero molto elegante e sopratutto la sala prove è favolosa, una stanza da principessa. Ci vedremo presto per la scelta del vestito Alessia/ozy_testimonialAppena entrati nella vostra atelier, abbiamo pensato eccola l'abbiamo trovata, un posto da sogno con persone alla mano e alla moda, grazie per i vestiti che ci avete consigliato, il nostro giorno è diventato una favola, grazie anche a voi! Marco e Anna/ozy_testimonial
Responded and asked for access permissions.
Even no problem solved,
you kindly respond to the ticket #428658
Your tickets are getting responses continuously, as we previously replied;
Tried on Google Chrome and Mozilla Firefox, and shortcodes appeared immeditately. On which browser are you having this issue? And, maybe only on a specific page?
and more response you will get from us.
I responded on that page and also: June 2
by tomorrow you failed to resolve the errors? I hope it is urgent, because i will have to present it to the customer, errors to be resolved urgently is the shortcode and the page template Gallery: Horizzontal grid folio
Viewing your issues again.
I’m still waiting for the resolution of the problem
Responded already, we were just talking about different things, sorry about that.
before i buy this template, does it have protected galleries so a visitor can type a password set by admin ?
also can you protect posts?
With the update of 30 December 2014 we have added standard protection template of WordPress to following gallery templates;
--- Gallery : Thumbnail Navigation
--- Gallery : Visible Nearby
--- Gallery : Horizontal Grid Folio
--- Gallery : Simple Vertical
--- Gallery : Classic Full
--- Gallery : Accordion
--- Gallery : Megafolio
I’m interested in possibly purchasing this template, but I have several questions:
1) I’d like to know if it’s possible to use the full-height accordion as the main page.
2) Can I make it so that the accordion isn’t a slider, but is instead still?
3) Can I add words over each of the pictures in the accordion, so that it’s a title that lets the visitor know what page clicking on it will lead to?
Thank you for the information!
Hello, thanks for contacting us.
1- yes you can.
2-3- i think you are trying to do something different than it is. ? got what you mean but accordion slider isn’t working that way. You may search for such plugins. Thank you
Thank you for the quick response!
Sure thing. Feel free to ask further questions.
I answered: Ticket #428658
This is working well for you? (see screenshot), but I got to be kidding?
also repeat the same things the gallery module does not work, you have all the data access but have not solved anything …
We don’t think you are kidding, but we are also hoping to get proper responses to our questions. Because, the issues that you mentioned is not appearing when we try, so I thought that might be a browser cache or system issue at your side that preventing scripts work properly.
We are about to check all the tickets, you will get your response too.
but then again I draw many errors the underlying problem is the model image gallery that does not work, which I have not had any feedback.
hi might have answer the ticket # 428658? thanks
Hi. Pre-sale question
It is possible to hide title and description on the image in some portfolios/galleries and show it in another portfolios/galleries
Hello, thanks for contacting us. Please gimme direct URL which gallery you’re addressing I’d be more helpful. Regards
I’m talking about this: http://tinypic.com/view.php?pic=35i7ziu&s=8
it is possible to disable and enable titles and description for portfolios?
Hello, to do that requires a bit modification. Once you buy theme please open a ticket and state your request. We’ll assist you. regards
! Amazing !
could not figure out how to open iframes in lightbox (fancybox has such feature) from thumbs, images, slides – would You be so kind to clue me the syntax?
Hello, thanks for purchasing. Appreciate that. You can set your URL as below
<a href="myhtml.html" class="fancybox-media">my link</a>
You can open a ticket for further requests. Regards
class=”fancybox-media” as well as class=”fancybox-iframe” do not works, also
i want to open iframe from the posts – is it possible?
I kindly ask you to be more specific. Seems we’re not on the same page. Would be cool to share a screenshot if possible. Regards
Thanks for flash answer, my issue is:
i would like to open most effective way my full screen html page by clicking on the post image/text. and for me prefferable possible ways are:
1. iframe in the lightbox
2. full screen page with embedded iframe
anyway, just tried already and iframe in lightbox works with prettyphoto other plugin
Again, thanks for 5+star thema
If you are about to use a page template with Horizontal Grid Folio, there are options to set an URL to open in lighttbox when you create a portfolio post.
But for other posts types there is no place to enter a custom URL to let it open in an iframe or a new window, requires customization.
Thanks! all clear
i configured a footer wiget but i didn’t see anithing appearing on the website footer can you help me
Sure, currently I am checking tickets, please submit a ticket on http://freevision.ticksy.com and share more details, so I can take a look in place.
i can’t open a ticket i don’t have the theme serial i wrote you a bout that
Without further details and “purchased” badge with your message here, we can’t help you any further. Please submit a ticket or write on market from the account that you bough your theme.
“Load More Posts” Doesn’t work, I am using template “Image Gallery: Categorized Gallery” with Grid layout Basic #13, when I click the button, nothing more appears and I have 90 image, they only show up when I change the load from 30 to 90, any suggestions?
Can you please submit a ticket on http://freevision.ticksy.com and let me see it in place please? There might be server side issues that occurs on AJAX calls.
Actually I have submitted a ticket yesterday #46544, now that the same page http://test-contrast.automotivexposure.com/ doesn’t even show up on a mobile device unless its in landscape and even then it jumps around.
I purchase your theme because it was the only one that was able to go to the Media Library and able to create bulk “image gallery” posts. I wish it could create bulk “portfolio” pages, but no one has that. The only gallery you have the uses your proprietary “image gallery” on a page is the “Image Gallery: Categorized Gallery” , you see I need to show both Title and description. While I only have 90 images on this test site, I am preparing for thousands, maybe millions of images to come in from photographers, my client has 2.2 million followers on instagram. Is there another gallery template that uses “image gallery” posts?
If you like to add other existing data on to your images, we can guide you how.
The current metadata of Title and description is sufficient, again is there another gallery template that uses your “image gallery” images and displays the metadata?
Only “Image Gallery : Categorized Gallery” , but one of the existing page templates could be duplicated and converted to read from Image Gallery posts.
really, can you explain how?
Sure I can, but duplication is not that easy. Since you asked me if that possible, I thought you have some PHP knowledge to modify existing files.
If you can express your requirements a bit more on tickets, maybe we can find a better way to get it done. Pointing requirements on screenshots helps a lot.
Ok – I’ll do that later, right now my priority is to have the “Load More Posts” the second batch of loaded images when click doesn’t open in fancybox lightbox. That is super important to me to get it fixed today.
OK, as I previously shared I need FTP access in order.
I have provided and shared the FTP access last week on ticket ##46544, was there a problem getting in?
Nope, I am already in. You know, there are many tickets and we can’t keep track of them in our mind every time
Ok thank you – the lightbox is appearing for the next batch after “Load More Posts” is click, but the “description” is not missing from that second batch. Note the description does appear in the first batch of images
Responded, I will write more once I am done completely.
Ok, I have to keep trying new things as I await answers to previous comments and questions. Here’s a new one. I created a testing site, upload your dummy data, imported a single image of a car “mercedes benz” and used the “create bulk post” to add it to your “image gallery”, it appears correctly on my desktop and mobile device, but when the image is clicked it does not open inside a lightbox like the others. The file is 1MB could that be the reason?
You can view it athttp://test-v02.automotivexposure.com/ , then click category and select “all cars” . Any suggestions?
Got it, if you had ticket and asked for wp-admin panel access, please add FTP access too. And don’t forget to mention about this issue.
As stated, this is a new question – and unrelated to my ticket. But it is in the same server, just a test site in a different folder.
Sorry, I mean I have an immediate solution for that, if you let me access to your site, I will apply immediately.
great, I have provide access on the ticket – I am anxiously awaiting a solutions. its ticket #465442. Thanks in advance!
Thank you, tickets will be processed as daily, as soon as possible.
Got your new zipped script file, but it didn’t resolve it – since you sent me all the “script” files, I can’t tell which ones were updated. Any chance you can look into this today, as I have to present to client this afternoon?
You can replace whole scripts folder or;
I did replace the whole scripts folder and as I said it didn’t work. Look at my site http://test-v02.automotivexposure.com/, when you click the “Load More”, the next batch of images don’t open in lightbox, but the original batch does. I really need your help today on this as I am already behind schedule and this is the biggest issue on the site.
Just noticed that the path for “megafolio-init.js” is as follows: scripts/magafolio/js/megafolio-init.js” its different from the path you provide above, could that be an issue?
I also noticed the following on line 154 of “magafolio-init.js”
//load more blog entries
its’ calling “blog” rather than “gallery”? another possible issue, perhaps?
nevermind that line 154, I changed it to gallery and it only caused it to stall. Please help!
Can you supply FTP credentials too on ticket please?
I did, are you working on it now?
I’ve responded your ticket already yesterday.
I have made an update to that response yesterday – have you read it?
I haven’t heard from anyone for a day and half now – I will have to try to get this done on my own – it would be nice to be notified that you won’t be working on anything for two days.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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