Discussion on Converge - The Best Premium Drupal Theme.

123 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Review: 0 (Zero Stars) Theme Quality: Poor Support: Nonexistent Documentation: Barely adequate

Since I can’t seem to be able to provide an official review (I wonder why!) I am providing one here. I think it is reasonable to expect with a professionally developed theme that it actually work in the basic features advertised, that some minimal level of support is provided, and that the documentation is more than barely adequate. None of these are true with the Converge theme I purchased.

The piecemaker slider does not work. The code provided in the documentation refers to directories that do not exist. My best guess is that the author did not use this slider much and that it did not get ported fully to Drupal 7.

When I made an effort to obtain support I was initially hopeful, because I got a response indicating a willingness to help by a request for logon details. Since then I have received no response. I have made repeated attempts and I think I provided as much detail in my questions to have my questions answered on that basis alone. I am disappointed.

The documentation seems to be written as an afterthought. Although probably adequate it is not the level I expect from a professional Drupal themer.

themesmania

@homebrook: – Thanks for purchasing the theme :).

Sorry for inconvenience faced, Please contact me via contact form available at my user profile page so that I can help you better.

I have always helped all my theme buyers and would love to help you out too and will try to make sure that you are happy!!

I get lot of emails daily and I guess your email went into archive, but not to worry, I am always there to help my theme buyers.

Once again sorry for inconvenience.

Many thanks themesmania

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
t_v Purchased

Although you are actively using the Fusion Accelerator module there doesn’t seem to be any tablet/mobile provision (that I can see). Are you planning to add this to a future release?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
t_v Purchased

The developer seems to have abandoned supporting his/her themes (again). I have tried via the contact page but after a week there is no response. Pity as we bought pretty much all of his/her themes and used the D6 versions quite successfully, however with no support available I doubt we are going to upgrade any time soon.

themesmania

@t_v: – Hello Thanks for purchasing the theme :).

I am actively supporting all my themes. What you requested in your last comment is a separate “feature request” and I have no plans as if for now of making it responsive.

Many thanks themesmania

Default-user
t_v Purchased

Thanks for the response, however with the proliferation of smartphones/tablets a non responsive theme is not useful.

It is not IMHO opinion a feature request but a downright necessity, bearing in mind that the majority of users now access the web via a mobile device.

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