An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by ThemeTrotters

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from ThemeTrotters:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Can I make the forms work with email marketing services such as MailChimp or Campaign Monitor ?

Yes. You can edit the forms from Conversion to make them work with all email marketing services. Check out the link below to see my video tutorial where I’m talking about two of the most popular ones: MailChimp and Campaign Monitor.

How To Integrate MailChimp and Campaign Monitor Forms

Is it possible to integrate this into WordPress as a page template ?

Yes, absolutely. You can create a page template for WordPress from the HTML files and it’s just gonna take you a few minutes.

You can check out the video tutorial below to see how that’s done.

How To Create a Template Page for WordPress Using Conversion

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.