ImanGM

ImanGM supports this item

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This author's response time can be up to 2 business days.

94 comments found.

Hello, very looking theme, I’ve used quite a few different themes, this looks very well thought out. I have a few Pre-purchase questions please. Is there documentation that I can view that gives the optimum image sizes for each element of the pages (the best image sizes for each element, slider pic sizes for Full and Boxed, Feature Image, Posts, etc)? And do you have a child import that I can use that has all the elements, for instance on the main page, live preview? In the “live preview”, on the homepage, is that the Layer Slider you are using? Are there other sliders included (Revolution, Ken Burns etc)? And in the Our Clients section, is the background image, a Parallax? Thanks for your time, look forward to doing business with you. thx -sam

Oh I just forgot about Clients section. You will be able to choose different background images for different sections in homepage but they are not Parallax.

Cheers,
Iman

Thanks much -sam

You are more than welcome

Hi i need to change language in blog page. I want to change “read more” in italian but can’t find the proprer file to modify.

Thanks

Hello Freddie,

You should translate both theme and its js_convertible_addons plugin. For more information please read our docs here:

http://cdn.themique.com/convertible/docs/#!/theme_translation

I hope that helps.

Cheers,
Iman

Theme is a lot better than the Drupal version, but it’s so chocker block full of features and options that it makes the website slow. Another thing is that they’ve added a front end editor, which makes editing a breeze. However it conflicts with the backend editor. So changes you’ve made e.g. in the choice of header you want on top of your page are undone when you make changes in the frontend.

Addressing this issue to support, their answer is…. “Please use Back End editor instead of Front End. I’ll check it for any possible incompatibilities in next versions.” Great of course, but how do I tell my customer, that the logic of things is not very logical.

Hi there,

Thank you for purchasing Convertible! Would you please give me your ticket number and let me check it for you? Yes, we do not recommend to use front editor in the current version and in the next version it should act much better but it should not undone your choices in the backend…

Please give me your ticket number and I’ll take a look at it.

Thanks,
Iman

Dear Iman,

I have created around 8 Tickets with your support system, I am not getting the support correctly. I have waited for 2days till now the issues are not resolved, Pls check and do the needful,

Sopesh Nath

Hello Sopesh,

I hope you have a nice weekend! :)

Yeah, I’ve checked the tickets and it seems you’ve created 8 tickets in last two days which most of them has several replies from Negar and you.

So it seems quite normal to me. Please wait for her to check your replies and I’m sure you’ll get her replies very soon at most on Monday morning.

Thanks,
Iman

j1mm3c

j1mm3c Purchased

Hello Negar and imam! I’m having some problems here..

For wordpress, isn’t there no options for building a shop? As the html version shows?

I’ve got woocommerce activated and so..

p.s: I’m really having some problems to sign up at your forum, never really had a chance to choose a password, so i’m asking what i need through here! tks!

j1mm3c

j1mm3c Purchased

Hello Imam! Yep, I’ve bought 3 “convertible” themes, they are great, the only problem is acessing the support. (i’m sure i’m the problem here). All my questions have been answered there, but now i have no access.

I’ll send you an e-mail right now! thanks for your help!

j1mm3c

j1mm3c Purchased

Waiting for your answer!! 2 days already.. My clientts are making me crazy

please check my mail… tks!

Hey,

I’ve just got your message an hours ago… Not sure if contact form was working properly if you’ve sent me a message two days ago because I’ve not received it…

By the way, I’ve replied to your email. Please update me there and I’ll take further actions to help you on this :)

Thanks,
Iman

Is there a prediction for a new theme update?

:D Thanks

You are welcome! Of course I’ve not submitted it yet. But I’ll do it tonight ;)

Cheers!

I love this theme. Thanks Iman

Dear Iman,

I have few tickets in the support session, pls check the same,

Sopesh

Hello Sopesh,

I was on a break for last few days but it seems all of your tickets are answered by Negar except this one:

https://themique.ticksy.com/ticket/416196

Which she was waiting for me to confirm something on it. I’ve answered her questions about this ticket so she’ll reply it to you today.

Thanks,
Iman

Dear Iman, I’m really wanting to buy this template for my site. Have a good integration with WooCommerce? In Demo not have. Is there a prediction for a new theme update? Sorry, i don’t speak english very well. :p

Hi Iman

i have a question about portfolio items. Is possible to remove the full size image link ? I would like to have only the content link.

Hi,

Please go to “Appearance > Theme Options > Custom CSS” and add this code there:

/* Disable Zoom Button On Portfolio Item */
.hover-box a.zoom {
    display: none;
}

/* Shift link to portfolio page to the center */
.hover-box a.page {
    margin-left: -25px;
}

This should remove the zoom button and make the link button center on the portfolio items.

I hope that helps.

Cheers,
Iman

Thanks fellow. This working fine.

Glad to hear that! You are welcome! :)

Hi,

I have few error in revolation silder. I try importing slider data but

importing slider setings and data… Error: slider_export.txt does not exist!

view on this error thanks

Hi there,

Thank you for purchasing Convertible! Please open a ticket in http://themique.ticksy.com and give me access to your WordPress admin and I’ll check it for you.

Thanks,
Iman

Hey Everyone!

I’m just sending this here to let you know that Convertible 1.2 is out! It’s completely WordPress 4.2 ready and it also includes the latest version of Visual Composer and Revolution Slider.

Please let me know if you have any questions, problems or suggestions.

Thanks,
Iman

Hi. So I have this theme and I have uploaded the new version, though it was quite difficult as I had to delete the original theme and upload the new one. It is quite hard to get everything, including the PSD files and child theme and demo content into the website so I would like to know how to do this, if there is an easier way. Also, some plugins that come with the theme say they need to be updated but will not update. Thanks in advance for any answers.

Hi there,

Thank you for using Convertible! You don’t need to upload all PSD files/demo content and … Only thing you need to do is to upload the new version instead of the old one in your WordPress and then it will ask you to update the plugins with a single click.

For more information about upgrading your theme, please read our documentation here:

http://cdn.themique.com/convertible/docs/#!/upgrade_your_theme

There is an automatic way too.

By the way, if it’s not easy to upgrade the theme for you, please open a ticket in http://themique.ticksy.com and give us access to your WP admin and I’ll help you to do it.

Cheers,
Iman

Dear Iman,

Waiting for your reply in the support forum, pls check the same,

Sopesh

Hi Sopesh,

I’ve replied to your ticket. Please open a new ticket for new issues/questions and it will be answered quickly by Negar or my other support teammates.

Thanks,
Iman

Centrino

Centrino Purchased

Hello, first of all, great theme! Really love to work with it!

I have a question about the tabs. I have 5 tabs, but the theme default is set to 4 tabs. So if I have 5, it starts at a new line, but I want all 5 to be on one line… You can see screenshot of it here: http://prntscr.com/7mni13

Can you help me with this? Thanks!

Hi there,

Thank you for purchasing Convertible. Please open a ticket in http://themique.ticksy.com and give me your site URL and I’ll help you to fix it :)

Thanks,
Iman

Centrino

Centrino Purchased

Ok, thanks a lot! I just opened a ticket!

You are more than welcome! I guess you’ve got the reply there too ;)

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