90 comments found

Hello, very looking theme, I’ve used quite a few different themes, this looks very well thought out. I have a few Pre-purchase questions please. Is there documentation that I can view that gives the optimum image sizes for each element of the pages (the best image sizes for each element, slider pic sizes for Full and Boxed, Feature Image, Posts, etc)? And do you have a child import that I can use that has all the elements, for instance on the main page, live preview? In the “live preview”, on the homepage, is that the Layer Slider you are using? Are there other sliders included (Revolution, Ken Burns etc)? And in the Our Clients section, is the background image, a Parallax? Thanks for your time, look forward to doing business with you. thx -sam

ImanGM

Oh I just forgot about Clients section. You will be able to choose different background images for different sections in homepage but they are not Parallax.

Cheers,
Iman

Jetjouster

Thanks much -sam

ImanGM

You are more than welcome

Hi i need to change language in blog page. I want to change “read more” in italian but can’t find the proprer file to modify.

Thanks

ImanGM

Hello Freddie,

You should translate both theme and its js_convertible_addons plugin. For more information please read our docs here:

http://cdn.themique.com/convertible/docs/#!/theme_translation

I hope that helps.

Cheers,
Iman

Theme is a lot better than the Drupal version, but it’s so chocker block full of features and options that it makes the website slow. Another thing is that they’ve added a front end editor, which makes editing a breeze. However it conflicts with the backend editor. So changes you’ve made e.g. in the choice of header you want on top of your page are undone when you make changes in the frontend.

Addressing this issue to support, their answer is…. “Please use Back End editor instead of Front End. I’ll check it for any possible incompatibilities in next versions.” Great of course, but how do I tell my customer, that the logic of things is not very logical.

ImanGM

Hi there,

Thank you for purchasing Convertible! Would you please give me your ticket number and let me check it for you? Yes, we do not recommend to use front editor in the current version and in the next version it should act much better but it should not undone your choices in the backend…

Please give me your ticket number and I’ll take a look at it.

Thanks,
Iman

Dear Iman,

I have created around 8 Tickets with your support system, I am not getting the support correctly. I have waited for 2days till now the issues are not resolved, Pls check and do the needful,

Sopesh Nath

ImanGM

Hello Sopesh,

I hope you have a nice weekend! :)

Yeah, I’ve checked the tickets and it seems you’ve created 8 tickets in last two days which most of them has several replies from Negar and you.

So it seems quite normal to me. Please wait for her to check your replies and I’m sure you’ll get her replies very soon at most on Monday morning.

Thanks,
Iman

j1mm3c Purchased

Hello Negar and imam! I’m having some problems here..

For wordpress, isn’t there no options for building a shop? As the html version shows?

I’ve got woocommerce activated and so..

p.s: I’m really having some problems to sign up at your forum, never really had a chance to choose a password, so i’m asking what i need through here! tks!

Default-user
j1mm3c Purchased

Hello Imam! Yep, I’ve bought 3 “convertible” themes, they are great, the only problem is acessing the support. (i’m sure i’m the problem here). All my questions have been answered there, but now i have no access.

I’ll send you an e-mail right now! thanks for your help!

Default-user
j1mm3c Purchased

Waiting for your answer!! 2 days already.. My clientts are making me crazy

please check my mail… tks!

ImanGM

Hey,

I’ve just got your message an hours ago… Not sure if contact form was working properly if you’ve sent me a message two days ago because I’ve not received it…

By the way, I’ve replied to your email. Please update me there and I’ll take further actions to help you on this :)

Thanks,
Iman

Is there a prediction for a new theme update?

Default-user

:D Thanks

ImanGM

You are welcome! Of course I’ve not submitted it yet. But I’ll do it tonight ;)

Cheers!

Default-user

I love this theme. Thanks Iman

Dear Iman,

I have few tickets in the support session, pls check the same,

Sopesh

ImanGM

Hello Sopesh,

I was on a break for last few days but it seems all of your tickets are answered by Negar except this one:

https://themique.ticksy.com/ticket/416196

Which she was waiting for me to confirm something on it. I’ve answered her questions about this ticket so she’ll reply it to you today.

Thanks,
Iman

Dear Iman, I’m really wanting to buy this template for my site. Have a good integration with WooCommerce? In Demo not have. Is there a prediction for a new theme update? Sorry, i don’t speak english very well. :p

Hi Iman

i have a question about portfolio items. Is possible to remove the full size image link ? I would like to have only the content link.

ImanGM

Hi,

Please go to “Appearance > Theme Options > Custom CSS” and add this code there:

/* Disable Zoom Button On Portfolio Item */
.hover-box a.zoom {
    display: none;
}

/* Shift link to portfolio page to the center */
.hover-box a.page {
    margin-left: -25px;
}

This should remove the zoom button and make the link button center on the portfolio items.

I hope that helps.

Cheers,
Iman

fastfreddie

Thanks fellow. This working fine.

ImanGM

Glad to hear that! You are welcome! :)

ilyax Purchased

Hi,

I have few error in revolation silder. I try importing slider data but

importing slider setings and data… Error: slider_export.txt does not exist!

view on this error thanks

ImanGM

Hi there,

Thank you for purchasing Convertible! Please open a ticket in http://themique.ticksy.com and give me access to your WordPress admin and I’ll check it for you.

Thanks,
Iman

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