84 comments found

Hello, very looking theme, I’ve used quite a few different themes, this looks very well thought out. I have a few Pre-purchase questions please. Is there documentation that I can view that gives the optimum image sizes for each element of the pages (the best image sizes for each element, slider pic sizes for Full and Boxed, Feature Image, Posts, etc)? And do you have a child import that I can use that has all the elements, for instance on the main page, live preview? In the “live preview”, on the homepage, is that the Layer Slider you are using? Are there other sliders included (Revolution, Ken Burns etc)? And in the Our Clients section, is the background image, a Parallax? Thanks for your time, look forward to doing business with you. thx -sam

ImanGM

Oh I just forgot about Clients section. You will be able to choose different background images for different sections in homepage but they are not Parallax.

Cheers,
Iman

Jetjouster

Thanks much -sam

ImanGM

You are more than welcome

Hi i need to change language in blog page. I want to change “read more” in italian but can’t find the proprer file to modify.

Thanks

ImanGM

Hello Freddie,

You should translate both theme and its js_convertible_addons plugin. For more information please read our docs here:

http://cdn.themique.com/convertible/docs/#!/theme_translation

I hope that helps.

Cheers,
Iman

Theme is a lot better than the Drupal version, but it’s so chocker block full of features and options that it makes the website slow. Another thing is that they’ve added a front end editor, which makes editing a breeze. However it conflicts with the backend editor. So changes you’ve made e.g. in the choice of header you want on top of your page are undone when you make changes in the frontend.

Addressing this issue to support, their answer is…. “Please use Back End editor instead of Front End. I’ll check it for any possible incompatibilities in next versions.” Great of course, but how do I tell my customer, that the logic of things is not very logical.

ImanGM

Hi there,

Thank you for purchasing Convertible! Would you please give me your ticket number and let me check it for you? Yes, we do not recommend to use front editor in the current version and in the next version it should act much better but it should not undone your choices in the backend…

Please give me your ticket number and I’ll take a look at it.

Thanks,
Iman

Dear Iman,

I have created around 8 Tickets with your support system, I am not getting the support correctly. I have waited for 2days till now the issues are not resolved, Pls check and do the needful,

Sopesh Nath

ImanGM

Hello Sopesh,

I hope you have a nice weekend! :)

Yeah, I’ve checked the tickets and it seems you’ve created 8 tickets in last two days which most of them has several replies from Negar and you.

So it seems quite normal to me. Please wait for her to check your replies and I’m sure you’ll get her replies very soon at most on Monday morning.

Thanks,
Iman

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