51 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

I want to update to WordPress 3.8.1. Before I do that, I wanted to make sure that the theme is compatible with the latest version of WordPress. Thanks for the great theme!

anariel7

Hi, thanks for purchasing this theme, glad you like it. Yes you can update to latest version, just tested it and didn’t saw any errors. Cheers, Ana

ronnopiano

Thanks for your prompt reply!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

We have changed the main background and text colour but this doesnt work in IE11. Fine in chrome and the new colour displays, but in IE11 the default / demo green colour is still displayed text and background.

thanks

anariel7

Hi, can you please contact us via profile contact form and give us more info about it, website url. Maybe you’ll need to clear the browser cache.

Cheers, Ana

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Thanks for the Theme, really nice. Few issues though. Does the logo need to fit into the exact shape of the original Cooky logo, as I am having issues with the main catergories not aligning with the thin line below, when I put my logo into it? Also, I cannot find the widget for the social networks anywhere? Many thanks, Rob

anariel7

Hi Rob,

thanks for purchasing this theme. Yes, if you have bigger logo it will not fit like in the live preview. If you want, send me on the email your site url and i’ll write u codes that u can add inside custom css to adjust this a bit with your logo. We use this plugin for the social icons: http://wordpress.org/extend/plugins/candy-social-widget/ You’ll need first to install and activate this plugin to see the widget inside Appearance-Widgets.

Hope this helps.

Cheers, Ana

Default-user

Hi Ana Many thanks for this. The link is: http://theeventbarcompany.co.uk/wp/ As you will see, there is a very large gap under the logo, which I don’t really want. Also, on your demo version, the contact page has a google map and a large form on the left, where do I find these? Many thanks again, Rob

Default-user

Sorry, another question!! How do I get the blog set up as a page I can use in the menu items? Thanks

anariel7
for the menu part just add this line of code inside custom css, or inside Jetpack Edit css:
.mainmenu {
margin-top: -43px;
padding-top: 0;
}
clear the browser cache and open your website one more time.

Let me now if it works for you ;)

anariel7

To set up the blog and home, you’ll need to navigate to the Settings-Reading and to choose A static page: Front Page: Home and Post Page: Blog. We wrote this inside help files.

Hope this helps

anariel7

Inside help files, contact.html, you’ll find everything needed for setting up the contact page, just take a look and if you’ll still have questions let me know.

Cheers, Ana

Default-user

Ignore the last question, I’ve sorted it! Thanks

Default-user

Hi there, I’m afraid that didn’t work, there is still a large gap between the logo and the line below?? Thanks, Rob

anariel7

Where did you add the code i sent you? I just checked it and code that i sent you doesn’t showing up, that means you did something wrong. You can send me the login data on email i can add it for you tomorrow. Cheers, Ana

Default-user

What is your email address as I don’t want to put these details on this forum? Thanks

Default-user

I put the code in the Appearance/Theme options/styling/Custom CSS?

Default-user

Also, could you point me in the right direction for the contact.html in the help files please, as I cannot find it, sorry!!! Thanks

anariel7

Please just send an email via our profile page contact form and I’ll help you out tomorrow morning. Cheers, Ana

anariel7

On this page http://themeforest.net/user/anariel7 you’ll find on the right sidebar contact form, there you can write to us, sorry that i didn’t explain this little better. Just email me the login data and i’ll help out in the morning ;).

Cheers, Ana

Default-user

Hi again, I’ve found the contact.html, cheers!

anariel7

Great, i just sent you an email and make the menu adjustment for you, hope this will help you.

Cheers, Ana

Default-user

Hi Ana, is there a way of changing the colour of the green lines above the main slider, either side and the green line under the ‘read more’ button? Many thanks, Rob

anariel7

Hi Rob,

you can add this lines inside custom css and change with your color:
.homeseparator {
border-left: 300px solid #6ea665;
border-right: 300px solid #6ea665;
}
a.buttonhome, a.more-link {
border-bottom: 4px solid #63965b;
}
Default-user

Hi Ana, I have tried this, but it hasn’t worked?? Am I putting the code in the right place?? I have put it in Apperance/Theme options/Custom CSS? Many thanks, Rob

Default-user

It has actually changed the colour of the ‘read more’ button, bottom line, but not the 2 lines above?? Also, the colour hasn’t changed in the Blog date lines and the submit button on the contact form in contact? Thanks, Rob

anariel7

Hi Rob, you asked me just for the read more button and not for the submit button and date lines, it isn’t the same. When i’ll have time in next day, two i’ll login to your site and will add this to your custom css. We don’t offer free support on custom work, just in case if there is technical problem with the theme. I’ll help out this time but for more customization i can’t help further.

Cheers, Ana

Default-user

Hi Ana, I was under the impression when I brought the template that all colours were adjustable (that is why I bought it!), it now seems they are not, and you have to write some code to change some of them, which is not ideal!! Thanks though for changing these, but the sooner the better as I need to get the site live soon. Thanks again, Rob

Default-user

Also, the two green lines below the menu items, need to be the orange colour. Thanks

anariel7

Hi Rob, as we stated inside description: ” Inside Options Panel you will find few options to change text and background colors. Each of this options uses color picker. For those who want to change more styles we included “Custom CSS” option.”. It doesn’t say that you’ll be able to change each color with the color picker. I’ll help you out with this one when i’ll have time, probably tomorrow morning if not this evening.

Cheers, Ana

Default-user

OK, many thanks.

anariel7

I just made fixes for you, you had the same mistake like last time, tag pre and closing tag pre inside your css code, you need to remove this inside css.

Cheers, Ana

Default-user

Hi Ana, many thanks, it looks great! Cheers, Rob

anariel7

No problem. If you’ll have time please rate our theme, this is support for us authors and our support. Cheers, Ana

Default-user

Hi Ana My website at www.theeventbarcompany.com has lost some CSS code you set up on it. In the blog page and contact page, a green line below the orange on the dates in the blog and on the ‘submit’ button on the contact page has come back. Can you let me know what the code is to change this back to the orange please? The orange colour should be #cb5c03. Many thanks in advance. Rob

anariel7

Hi Rob,

i just responded on your email.

Cheers, Ana

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Ana

I’ve now sorted out the issue with the gap below the menu items in Chrome and Safari, but there is an issue in Firefox where the menu items go over the thin line?? Could you help please?

Also, the green colour of the thin lines throughout will not go to the orange colour I want??

Thanks for your help in advance.

Rob

anariel7

Hi Rob, i got your email, will take a look and write u back on monday.

Cheers, Ana

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello !

I have a problem with the slider. The images in the slider are misaligned but I don’t understand why. www.brasserie-laboutique.fr

If you can help me, thank you. :)

anariel7
Hi, thanks for purchasing this theme. You’ll need to upload image min 1920px in width, best is 2600px in width (to cover biggest screens) and the height is up to you. Or you can add this line of codes inside Jetpack Edit CSS or inside custom css but than if you upload small image it will not be clear:
.flexslider .slides img {
width: 100%;
height: auto;
}

You can try both versions to see what is best for you.

Hope this helps.

Cheers, Ana

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello and ty for the wonderful template,

I am not finding where I can edit the text on the menu button, just below the “contact” button there is a subtext that says – contact us how do i change those sub texts on the menu bar?

Jimmy

anariel7

Hi Jimmy, thanks for purchasing this theme. Please open help files and menu.html file, inside you’ll find everything about menu setup and your question.

Let me know if that helped you.

Cheers, Ana

Default-user

I found it never mind ty.

Default-user

I do have another question How does the menu bar / aka page link bar on the top of the screen move, right now its off to the right of the page

anariel7

Please send us more info via our profile contact form, your site url and screenshot.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I want to put a slider on the left instead of the article. Is it possible to do that ? The address of the website is brasserie-laboutique.fr

Hope you can help me.

anariel7

Hi, thanks for purchase this theme.

This way it is only possible if you add slider into the first post as a first thing inside content editor. Other possibility is to use empty template and to add content on your own, using Soliloquy slider and widgets. You can use this useful plugins in creating pages on your own: http://wordpress.org/plugins/siteorigin-panels/ – with this one you have page builder inside the content editor where you can drag and drop box, add different content, widgets, shortcodes, whatever you want. With this plugin you can create columns and add content inside them http://wordpress.org/plugins/smk-sidebar-generator/ – cool plugin for generating sidebars http://wordpress.org/plugins/widgetize-pages-light/screenshots/ – plugin for dropping the widgets in page or post content area http://wordpress.org/plugins/widgets-on-pages/ – widgets on pages

Hope this helps.

Cheers, Ana

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello please help, I have attempted to make the slider full width like the sample website and for some reason it is not working not quite sure what im missing or what I need to do. All the settings have been set to the information provided in the help file (index.html). Please help, i know its something stupid im not doing right.

This is what is looks like so far: http://www.livoniabakeryandcafe.com/
anariel7

Hi, thanks for purchasing this theme. Can you please send your login info via our profile contact form and i can take a look tomorrow and write you back.

Cheers, Ana

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Jihele Purchased

Hi, Installing addons “Soliloquy Crop Addon” and “Soliloquy Preview Addon” do not work. Other addons are properly installed What can I do ? Thank you for help

Default-user
Jihele Purchased

The installation of filters Soliloquy addon does not work

anariel7

Hi,

thanks for purchasing this theme. Please enter the license key and than install the addons from your WordPress site and not from the plugins download folder. They made a major update to the Soliloquy plugin and you can update to the latest version. You don’t need all addons to have the slider working like in the live preview. This two addons we didn’t use in the live preview. As we wrote, if you’ll need support from the author of the plugin, you’ll need to purchase the license on their site.

Cheers, Ana

Default-user
Jihele Purchased

I have enter the license key and I install the addon with the menu item “addons” It’s don’t work, what can I do

Default-user
Jihele Purchased

It’ impossible to install addons from the wordpress site

Default-user
Jihele Purchased

I don’t want support from the author of the plugin, I just want what I bought….

anariel7

Hi,

i just checked, author has removed this addons, they were part of the older version. You’ll need just soliloquy slider and themesaddon to have the slider same as in the live preview, we don’t use other addons. If you’ll need any help from the author of the plugin you’ll need to purchase the license on their site and there you’ll be able to login to the support forum and contact form: http://soliloquywp.com/pricing/ but as i said you’ll need the soliloquy slider and themesaddon to have it work as in the live preview. We didn’t used any other addons.

Cheers, Ana

Default-user
Jihele Purchased

This is not the truth addons have not been removed… http://soliloquywp.com/addons/

Default-user
Jihele Purchased

I don’t want help from the author of the plugin. I want help from you for getting what I bought

anariel7

I didn’t wrote that all are removed. When you update the plugin to the latest version and click on the addons you’ll find all available addons that you can install. This plugins is feature with our themes, slider as it is inside live preview, if you’ll need anything more, support, you’ll need to purchase it. We wrote about it, you can use the slider as we have it inside live preview (install addons that are available for installation). You got this slider as a feature with our theme if you’ll need anything more you’ll need to purchase it.

Cheers, Ana

Default-user
Jihele Purchased

I don’t want help from the author of the plugin. I want help from you…

anariel7

Navigate to the Soliloquy Settings- Addons tab and there you’ll find all available addons.

Cheers, Ana

Default-user
Jihele Purchased

it is not honest

anariel7

Sorry but i am not sure what you’ll need, you’ll get the slider for free, also you have inside Addons all avaiable addons that you can install,what is your question here?

Default-user
Jihele Purchased

That’s what I did and the installation of addons that I quoted does not work

Default-user
Jihele Purchased

I want what I bought no more….

anariel7

What isn’t honest?? You’ll get the slider pack that is used within the live preview and many more things (addons) that you can also use, what is the problem? If you are not satisfied you can ask Envato support for the refund, we don’t have anything against.

Cheers, Ana

Default-user
Jihele Purchased

I can’t use the addons because I can’t install them…

anariel7

Did we wrote somewhere that you will get this addons (“Soliloquy Crop and Preview”). Also you paid for the theme, that is the theme price and slider you got as a bonus, free with the theme. I don’t think that this isn’t fair.

Default-user
Jihele Purchased

The 3 addons i quoted have not been removed…

anariel7

You can install the version of the slider from the plugins folder within the theme and there you’ll be able to install the addons you wrote, but this is an older version that you’ll use. We can’t order to the plugin author that he should not remove and improve some addons in the future updates, sorry but this isn’t possible. As i wrote if you are not satisfied you can ask Envato support for the refund.

Cheers

Default-user
Jihele Purchased

You don’t wrote it’s a light version of Soliloquy that you include in the theme

Default-user
Jihele Purchased

I don’t want refund, I just want what I bought, You can erase my reply, I think it’s not honest from you

Default-user
Jihele Purchased

OK, I know what I have to do

anariel7

It isn’t light version, with the light version your slider will not be able to look like in the live preview, we are using the themesaddon that comes with the premium version and you can use too. With the updated version you have addons that you can find inside Soliloquy Settings – Addons. I think there are pretty much a lot of addons that you god for free: dynamic addon, carousel addon, cssaddon, featuredcontentaddon, insagramaddon,lightboxaddon,pinterestaddon,scheduleaddon, Themesaddon, thumbnailsaddon So please don’t write something that isn’t truth.

I’ll not argue about it, you got for free something that is really worth if you don’t like it or you think it isn’t enough,sorry but we can’t help you further.

Cheers, Ana

anariel7

And you got what you bought, i don’t get you at all. Do what you want, we are doing our business very serious and if you are not satisfied go for the refund.

anariel7

If you want send us your login data and your website via profile contact form and i’ll check it

Default-user
Jihele Purchased

I put a rating that corresponds to your answer for your theme

Default-user
Jihele Purchased

I repeat it’s not honest from you…

Default-user
Jihele Purchased

There are 10 addons with this plugin and only 7 that can be installed…

anariel7

Ah thank you, just saw it, unfortunately this isn’t truth. As i am always helping out when i don’t need it i’ll gladly check this for you to see what are you talking about. I checked the theme and the plugin, just updated the plugin and there are available addons for the installation. Strange that no one had this problem and theme is used many,many times? I don’t like to arguing because opposite i am always helping people even if i am not obligate to. Please if you want send me your login data and website url and i’ll check this for you.

Default-user
Jihele Purchased

sorry but I have no confidence, and I will not give you access to my website … Why have not you asked me this early?

Default-user
Jihele Purchased

It’s late now, I’ll try to get along without you

anariel7

Ok, no problem, unfortunately we can’t help you further. I really didn’t want to offend you, this isn’t my way at all but i am doing my job very hard and also providing support for each question i get but if you write lies and if you start with attacks,sorry but i can’t give you the right for it. You can’t write that you didn’t got what you bought, that you got the light version of plugin and many other things you wrote, this isn’t truth. We don’t advertise anywhere what you wrote, we give it with our theme as a feature if you want to use it you can if not you can use something else. Thanks for purchasing this theme again, i don’t have anything against if you want a refund. If you don’t have confidence, we can’t help you further.

All the best, Ana

anariel7

One thing more that can help you in clarifying things i found on the site: http://soliloquywp.com/time-come-soliloquy-v2/ “The Filters, Preview and Crop addons have been deprecated. Cropping is built into the plugin now (yay!) as well as native previewing in v2. The Filters addon settings will be carried over in the conversion process, but the addon itself will not be receiving further updates.” As i wrote if you are using the older version you’ll have the older addons (like the one you wrote) and if you are using updated version you’ll have one that you have now.

We can’t affect on this things when author of plugin is doing the updates.

All the best

Default-user
Jihele Purchased

Hi, I have the answer now. I expected that the plugin detects the update (10 hours). Everything is back to normal after the update V2 and verifying the license key.

anariel7

Hi,

i am glad to hear that.

Regards, Ana

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Jihele Purchased

Hi, how can I limit the length of text post on the template Home one? and how can I have the featured image here ?

Default-user
Jihele Purchased

Can we have only one category of post in this column?

anariel7

Hi,

inside template-home.php file you can add inside code featured image like this:
<!-- Home Content Part - Info Row ==================================================
================================================== -->
<div class="container">
  <div class="inforow">
    <?php get_sidebar('contactinfo'); ?>
    <div class="two_third lastcolumn">
      <div class="one_half latestpost">
        <?php $the_query = new WP_Query( 'showposts=1&ignore_sticky_posts=1' ); ?>
        <?php while ($the_query -> have_posts()) : $the_query -> the_post(); ?>
        <h2 class="box2"><a href="<?php the_permalink() ?>">
          <?php the_title(); ?>
          </a></h2>
 <?php the_post_thumbnail();?>
        <?php echo content(70); ?>
        <?php endwhile; ?>
      </div>
      <!-- column ends here -->
      <?php get_sidebar('openinghours'); ?>
    </div>
  </div>
  <!-- info ends here --> 
</div>
<!-- container ends here --> 

and instead of 70 you can add what you want to limit the length of the text post.

Hope this helps.

Cheers, Ana

anariel7
For the category you can code it inside template-home.php like this:
category_name=yourcategoryname&showposts=1&ignore_sticky_posts=1

Cheers

Default-user
Jihele Purchased

Thank you very much. It works well for the featured image and the lenght of the text post. But where do I put the code inside template-home.php?

anariel7

Hi Jihele,

do you think for the category name or? It will look like this:
<!-- Home Content Part - Info Row ==================================================
================================================== -->
<div class="container">
  <div class="inforow">
    <?php get_sidebar('contactinfo'); ?>
    <div class="two_third lastcolumn">
      <div class="one_half latestpost">
        <?php $the_query = new WP_Query( 'category_name=yourcategoryname&showposts=1&ignore_sticky_posts=1' ); ?>
        <?php while ($the_query -> have_posts()) : $the_query -> the_post(); ?>
        <h2 class="box2"><a href="<?php the_permalink() ?>">
          <?php the_title(); ?>
          </a></h2>
 <?php the_post_thumbnail();?>
        <?php echo content(70); ?>
        <?php endwhile; ?>
      </div>
      <!-- column ends here -->
      <?php get_sidebar('openinghours'); ?>
    </div>
  </div>
  <!-- info ends here --> 
</div>
<!-- container ends here --> 

Hope this helps, Ana

  • Bought between 1 and 9 items
  • Exclusive Author
  • Netherlands
  • Has been a member for 0-1 years
Zeusix Purchased

Hi Anariel,

I’m working on a site for my customer.

I would like to change the text beneath the navigation, like -food art & passion, -Something about us.

Can you please tell me where this can be done?

With kind regards,

Ashwin :)

anariel7

Hi Ashwin,

thanks for purchasing this theme. Please open inside the help files – menu.html, there you’ll find explanation for your question.

Hope this helps, Ana

Zeusix
Zeusix Purchased

Hi Ana,

No problem i like the look. But i still try to find what you mean by this sentence; Manu item description can be added by going to the Screen Options and by checking Show advanced menu properties > Description like this.

I think this suppose to be the solution for my problem but i can’t find screen option anywhere in my dashboard, also not within menus.

Can you please send me a screenshot or something of what you mean? >> Info@zeusix.com

With kind regards,

Ashwin

anariel7

Hi Ashwin,

i just sent you the screenshots. On the top you have “Screen Options” tab and when you click on it you need to activate “Show advance menu options” – Description.

Cheers, Ana

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