Discussion on Coolblue - Responsive Multipurpose Wordpress theme

286 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
Hi, I’ve some problems with your template. http://grigis.abwebdesign.it/

Boxed: - footer dosn’t be boxed - pattern: continue also under the content

Can you help me? Thank you

Anps
Anps Author

Hello, which version of the theme do you have?

annalisa_bussini

I have the Version:1.0.3 I ask to my boss to download the last update. Can the update fix this?

Anps
Anps Author

Yes, see the log below:

Update: 17.12.2012 – v1.04

- added WordPress gallery support (1 - 9 columns) 
- fixed recent projects responsive view 
- fixed background on box version, when top menu is empty
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
jaberm Purchased

Hi again,

Is there any way to add an “Attachments” field on the contact form so that the user can upload a file when sending a message?

Any help would be great.

Thanks, J

Anps
Anps Author

This would require some custom work, do contact us on support@anpsthemes.com. Best regards

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • India
aparna Purchased

Hi,

Love this theme! I bought it last night, and need to set up a demo for a client’s website – http://www.tns1.dzynestudio.com/. For some reason, I can’t get the home page to behave! I am facing 2 problems with the set-up: 1. The ‘recent projects’ are aligned to the absolute left of the page. 2. The home page displays the text ‘HOME’ right below the slider. I do not want to see the name of the page here!

Also, is there a way to reduce the white space between the main menu and the slider? I can manage basic changes in code if you point me to the right file, but am no genius with code!

Thanks, Aparna.

Anps
Anps Author

Hi,

Thank you for purchasing our theme, this should happen, could you please send us your wp access to support@anpsthemes.com and we will check this problem and we will send you the instructions on header space size.

Best regards

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

My website doesn’t look good while responsive at 480 width. Mainly just the columns get all bound up together.

Check it out. Responsive Test: http://mattkersley.com/responsive/ My site: http://goo.gl/lTquX (put it in the tool)

How can I avoid this? Maybe a way to make the site only trigger responsive mode at 320 width?

Thank you! :)

Anps
Anps Author

Hello, you mean the problem is at 768? Because at 480 the columns go under each other.

Default-user
americajr Purchased

Just looked on my iphone (horizontal) and used the site i provided above and 480 does not stack.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
FCEAdmin Purchased

Hey Anps,

I just started editing my page uniteorlando.org and I’ve run into a conflict in the code. I’m not sure how to fix this. Please help!

Thank you!

Anps
Anps Author

Can you please send us an email to support@anspthemes.com detailing what your issue is!

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
Hi again, I have installed the version 1.0.9 of your theme, but that not fix the bugs. http://grigis.abwebdesign.it Boxed: – footer dosn’t be boxed pattern: continue also under the content Portfolio: I have the portfolio image very large in every page. Can you help me?
Anps
Anps Author

We just noticed that error. It is caused because you do not have any social media inserted. We will update the theme as soon as possible.

Sorry for the inconvenience.

Anps
Anps Author

Hello, you can send us your email to support@anpsthemes.com and we send you the new version (it was just submited to ThemeForest).

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I have a question about this template (coolblue http://themeforest.net/item/coolblue-responsive-multipurpose-wordpress-theme/full_screen_preview/3552434). I just bought this theme and I want to display 16 portfolio items on the homepage. So 4 rows with 4 portfolio items. But I can’t change it in the theme options or somewhere else. Also I checked the .php files single.php, options.php and functions.php but I can’t find the code/line where the maximum of portfolio items are named. Can somebody help me with this issue? I spend several hours to look for it but I can’t find it. Does somebody else has this problem or does somebody knows how to solve this?

Regards,

Martin

Anps
Anps Author

Hello, do you want to add recent portfolio items or do you want to use the portfolio as a home page and have 16 items showing per page?

For the first one, just use this shortcode [recent_projects]16[/recent_projects]. The number in between is the number of items to show.

For the second one, go to Appearance – Theme options – Limit items.

I hope this helps, Anps

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Envato Studio (Microlancer) Beta Tester
  • Referred between 50 and 99 users
  • Slovenia
Anps Author

Hi all just got a little update approved:

v1.10

- fixed bug, that was caused by the previous update (boxed version not displaying properly) 

updated file: in map includes: top_menu.php

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

i canĀ“t use shortcodes in portfolio-sites.

Anps
Anps Author

Hello, the shortcodes were not indented to be added on single portfolio items, I can add support to your site, but I don’t think this is an issue.

Send us an email to support@anpsthemes.com and we will get it to work for you.

Default-user

I have now corrected itself!

Anps
Anps Author

That is good to hear. Don’t hesitate to contact us, if you need anything else.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
FCEAdmin Purchased

Hey Anps,

I don’t want to have people comment on my homepage, so I’ve taken it out. Now I’m left with text that says “Comments are closed.” How can I remove that?

Thank you!

Anps
Anps Author

Hello, just open the comments.php file and delete the code in there. Sorry there is not easier solution.

Anps
Anps Author

Search for “Comments are closed.” and delete this line:

<p><?php _e( 'Comments are closed.', 'coolblue' ); ?></p>
Default-user
FCEAdmin Purchased

Thank you Anps!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

ISSUE FOUND:

News / Blog page

Posts you have created only show that are a previous date to the last update to the News / Blog page.

eg…

- 5 posts have been posted before January 16th… these show up on News / Blog page no problem.

- News / Blog page you have set in the Theme Options is last updated at 17th January.

- All posts after the 17th of January do not show on the News / Blog page, nor in the recent news widget on that page (note that this is only evident when you are logged out of wordpress).

- Temporary fix, log into News / Blog page in Page section of wordpress, hit update, problem solved.

Note to Author of Theme.

You are doing an awesome job, appreciate all the help, regular fixes and updates and constant support you have given.

RECOMMEND BUYING THIS THEME 5 STARS *

Anps
Anps Author

We will check it, thank you very much for nice words, means a world to us and we are doing our best.

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Envato Studio (Microlancer) Beta Tester
  • Referred between 50 and 99 users
  • Slovenia
Anps Author

We are experiencing some server issues coz of the transfer to new faster servers, so demo could be naughty a bit :) but that is just the demo, just to inform you all

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Envato Studio (Microlancer) Beta Tester
  • Referred between 50 and 99 users
  • Slovenia
Anps Author

Problem solved, and the demo is working lightning fast now :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Mobidic Purchased

Hello!

Can you tell me please how can i switch contact form to send plain text and not html? There seem to be problems viewing content for some email clients.

Thanks!

Anps
Anps Author

Hello,

https://docs.google.com/file/d/0Byi-5DLOPvvlWThOclZoRUpHRVk/edit

Copy this file and paste over coolblue/mailer/mail.php.

Default-user
Mobidic Purchased

I just replaced mail.php and did not work. Solved deleting manually html tags. Thanks anyway!

Anps
Anps Author

Good to hear that you have solved your issue! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
sorre79 Purchased

Hello,

I purchased Coolblue in early december. Now, after the 3.5 update of wordpress, plugins Revolution Slider and WooSlider doesn’t work well. How can I update these plugins?

Thank you.

Anps
Anps Author

If you do not want to lose your slider information, then please you will need to replace the files via FTP, for example the Revolution slider:

  • Save the CSS Settings (You can edit css in editor, or just copy it from rs-plugin/css/captions.css)
  • Use FTP and overwrite the wp-content/plugins/revslider folder with the current one
  • Restore your CSS Settings You can edit css in editor, or just copy back the file you saved before to rs-plugin/css/captions.css)

Send an email to support@anpsthemes.com and we will send you the updated files.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Mobidic Purchased

Hi Anps,

I just found another small issue. In IE8 browser the link from big home button “PURCHASE NOW” is not working , also in your preview theme.

Anps
Anps Author

Hello, I just noticed the issue, I’ll get it fixed in the next update. If you need the fix ASAP, send an email to support@anspthemes.com and I’ll send you as soon as I fix the issue.

Default-user
Mobidic Purchased

I sent email at support@anpsthemes.com but i didn’t receive any fix. Have you got my email?

Thanks!

Anps
Anps Author

Working on it. Will get an update to themeforest by today. Also I will send you the new version to your email, so you do not have to wait.

Default-user
Mobidic Purchased

Hi. If you already send it i didn’t receive it. Or tell me please what files need to be changed to fix IE8 bug from statment box?

Anps
Anps Author

For now please go to admin-functions/shortcodes.php, search for statement_box_func and replace this part of the code (the form part is the new lines):


<div class="statement-box-right">
   <a href="' . $link . '">
        <form action="' . $link . '">
             <button>' . $button . '</button>
        </form>
    </a>
</div>

This will be added in the new update, but we are going to include a couple of other things (portfolio fix, accordion lists).

Default-user
Mobidic Purchased

These lines have solved the problem ;)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

We’ve done the update but we have some trouble with modifications you’ve done for us Could you have a look about it Thanks a lot

Best regards

Anps
Anps Author

Hello, can you please send us a more detailed mail on your issue, also telling us what sort of modifications we did for you to support@anspthemes.com.

Default-user

Hello again It’s VERY URGENT because the site is online. You didi fundraising boxes for us and you have included directly via FTP; Please, can you have a look?. your email doesn’t work anymore : This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. The following addresses failed:

<support@anspthemes.com>

domain name system error: domain anspthemes.com: domain not found

Anps
Anps Author

the mail is not correct its support@anpsthemes.com and not ansp :)

Default-user

I sent you a mail on support@anspthemes.com

Anps
Anps Author

got your mail, we will check it asap

Default-user
GABORIEAU Purchased

I already sent you several mails. My mail is philippe.gaborieau@bcgconseil.fr. Please, can you see that asap. The site is online. Thank you. Best regards

Anps
Anps Author

We are working on it as fast as we can all our developers have fallen ill, so its taking a bit longer, so sorry

Default-user
GABORIEAU Purchased

Hello, thank you for this answer. Do you have all the necessary information? When do you expect to solve it? Best regards

Anps
Anps Author

yes we have for now, we expect to solve it tonigh

Default-user
GABORIEAU Purchased

Good Morning, I sent you backup files, I hope you can fix it today. Thanks, best regards

Default-user
GABORIEAU Purchased

hello again, do you think you can fix it today, the site is online and It is very disturbing for us. Thank you. Best regards

Anps
Anps Author

I will start working on your ticket in about 30 minutes and I hope I can solve it ASAP.

Default-user
GABORIEAU Purchased

Thanks, it is very kind of you. Regards

Anps
Anps Author

Hello, I just sent you an email.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hi again, I have some problems: - I see portfolio image in every pages - Footer go everywhere http://grigis.abwebdesign.it/produzione/wastewater-pumps/

All the problems started when I had changed the socialize. Can you help me? My email is annalisa.bussini@gmail.com

Anps
Anps Author

Hello, what exactly do you mean, I just checked your site and it looked ok.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
americajr Purchased

I updated the theme but it still shows as Version 1.0.7? Is it updated and you didnt change that? Or is it something i did?

Anps
Anps Author

hmmm could be, but i doubt it, we will check it out. Thank you for reporting it.

Best regards

Anps
Anps Author

I downloaded the theme from ThemeForest and the version is 1.1.1

Default-user
americajr Purchased

I opened the css file and it says 1.1.1 but when i overwrite the folder it doesn’t change anything. I also deactivated then reactivated it. Nothing. I wonder…

Anps
Anps Author

That is really strange. Do you maybe have a cache system set on your server?

Default-user
americajr Purchased

Yep.. Fixed. Took 2 days! Very unusual. Great theme. Money well spent.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
americajr Purchased

The mobile/responsive doesnt display menu items for some reason but the full menu does work.. Ideas?

Anps
Anps Author

Menu name should be “Main menu”. Please check Appearance->Menus

Default-user
americajr Purchased

Yes I did that. That’s how I have the menu working in full screen view. Just not mobile.

Anps
Anps Author

Can you please send us an email to support@anspthemes.com with wordpress login informations

Thank you!

Default-user
americajr Purchased

sent

Anps
Anps Author

Hello, we did not receive any email. Please make sure you have sent the email to: support@anpsthemes.com.

Edit: I just noticed I wrote the email wrong in my previous post.

Default-user
americajr Purchased

I emailed you the info. Responsive Menu still doesnt work.

Anps
Anps Author

Could resend email, we can’t find it or didn’t receive it. Thanks

Default-user
americajr Purchased

I sent you an email. Its from ChrisMc

Anps
Anps Author

Yes, I’ll work on your issue as soon as I can (you are third in the line).

Anps
Anps Author

Responsive / Static menu problems? Also does the FTP access you provided still work, so I can complete your request quickly and with no problems :)

Default-user
americajr Purchased

The FTP is good.

The menu just doesnt work while when its a drop down. No menu items appear (static or not).

Also looking to make the menu static with zero movement at all.

Amazing theme! Still loving it.

Anps
Anps Author

Make sure you have named your primary navigation “Main menu” as naming the primary menu to something else will cause the drop down menu to not work.

Default-user
americajr Purchased

Perfect. I dont think “MAIN MENU” was in the docs. Not a problem, that works now. Thank you.

Default-user
americajr Purchased

Still have nothing for the Static menu. The FTP login is still up (the one i emailed you). Just looking to make the Menu/Logo stuck in place and the page scroll under. Thanks again!!!

Anps
Anps Author

will contact you asap we are a bit booked with support

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