370 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
wehoman Purchased

Hey Matt,

Love the theme…..I have a question.

I’m currently using the accordion shortcode on a page where I have 10 pieces of content, therefore 10 accordion sections.

I want all the accordion section to start in the ‘closed’ position so I have the “active” attribute set to ‘no’ for all 10 but the first accordion section still opens by default…..how can I fix this?

Thanks,

MattMao

The accordion shortcode does’t support this feature, you can try to use the toggle shortcode.

Default-user
wehoman Purchased

Great…thanks!

Default-user
wehoman Purchased

Hi Matt, I need to turn off the phone number ‘required’ portion of the contact form. Don’t see a section in the WP Setting…. Thanks…

MattMao

There is no option for it. If you want, you can change as below:

1). in: wp-content/themes/coraline/template-contact.php

remove lines: 46-49

2). in: wp-content/themes/coraline/functions/plugins/contact.php

remove lines: 34-39

line:70 remove: $phone

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, matt

The form in the “contact” page is not working (I dont receive the message sent by it).How can I configure it? I do not find anything in the documentation.

Thank you

MattMao

1). Please make sure your hosting supports “Send Mail”.

2). Please make sure you have set the email address in the theme options.

3). Please check your spam also, sometimes the messages have gone there.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Matt, thank you for a great theme. I have few minor issues. I cannot seem to get the gallery created on one of my pages, not portfolio but a page. I tried both a short code and just uploading the work. In the dashboard I see the gallery but not when I preview the site.

Another issue, and I am not sure if you can help, when I click on one of the images to go to full size it takes a long time to load in that light box effect. Other than me downsizing the files is there anything that could be done to make the site load faster.

MattMao

1). I’m not sure I can understand your issue, please show me the page with issue.

2). Sorry, I think it’s not the theme’s duty.

Default-user
http://stanleyphoto.com/test/about-stanley/, this page I am using the shortcode for gallery but no gallery is showing up. Thank you
MattMao

Hi, please show me your gallery shortcode.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

One more question, how would I reorder the categories order in the future.

MattMao

Sorry, it’s impossible.

Default-user

Matt I dont want to waste your time but I really need to change it. How much would it cost to make it work?

MattMao

What’s the orderby do you want? If you want to reorder them by yourself, it’s impossible.

Default-user

I will check with the client tomorrow to get your the correct order tomorrow morning. Thank you.

MattMao

I do not provide customization services for any functionality not already provided within my themes/files. If you need to add the feature, Please email me using my profile contact form.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
visuello Purchased

I have problem with showing the recent news on my front page. Do you know how I can fix this? URL: http://www.visuello.no/

MattMao

Hi, please set the featured image for the blog posts.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
beej30 Purchased

How can I add Pinterest to the top social icons?

MattMao

Sorry, it does’t support to add Pinterest at the moment.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lisaengel Purchased

I’m finding when I’m using the Coraline > Settings to set the portfolio display the category header/sorter does not show up on the page. When I insert the short code on the portfolio page the header/sort shows up, but it duplicates the portfolio items, but I can overcome this by changing the template from portfolio to another template page. When I do this work around and click on a portfolio item, it opens in the full page mode with the X close on the top right-hand side, instead of a portfolio page with the two arrows on the top left to help the user… click through.

I just started and would like to resolve this issue before getting too deep in. I wonder if the theme didn’t install correctly or maybe I’m missing something really obvious.

My site isn’t published yet, but I could temporarily make it go live if you need to see what I mean.

Thanks in advance for any help you can provide.

MattMao

Do you mean the portfolio page?

Default-user
lisaengel Purchased

I figured it out… I didn’t realize in Portfolio > Setting > that Classic meant no header/sorter.

I’ve got MUCH BIGGER problems, now… I wanted to add my public LinkedIn profile to the link and saw a previous post about going into the header.php and changing the line of code for the linkedin URL… since it is hard coded to /in/ which doesn’t route to the public page… well I did that from the ftp back end and my server thought I was hacking my own site and my site access was shut down… after bluehost helped my figure that out, they said I should change the header.php from within WordPress editor… stupidly I still wanted to do it, after hours of trouble… now every change I make to the file says: Warning: Cannot modify header information – headers already sent by (output started at /home2/lisaenge/public_html/wp-content/themes/coraline/php/header.php:485) in /home2/lisaenge/public_html/wp-includes/pluggable.php on line 876

Oh my god… now what?

MattMao

1). You should rewrite the file you have changed with the original file.

2). In: wp-content/themes/coraline/php/header.php about line: 201

http://www.linkedin.com/in/<?php echo $tr_config['linkedin']; ?>

Replace the url as your own.

Default-user
lisaengel Purchased

I rewrote the file through the ftp with the original download. I hope that doesn’t blacklist my IP address again. Is there a better way to do this, because I still get the error message when saving a page and if I log out of WordPress, I can’t log back in, rather I get an entire screen of the error above with the pluggable.php on line listing a sequence of numbers.

MattMao

Please download the theme from themeforest, then rewrite the theme again.

Default-user
lisaengel Purchased

Just to be sure, because I will have to redo a lot of the settings and customization I’ve already done: I should delete the theme from WordPress and reinstall it.

Also, can you please let me know if changing that inkedin URL in the php/header.php file in the WordPress editor is just buggy and shouldn’t be done?

MattMao

1). Now you got the erorr as you changed the file, so please rewrite the file that you have changed.

2). You should change the file in the local, then upload it via FTP.

Default-user
lisaengel Purchased

1) I replaced the single php/header.php with the original via FTP using fetch. It did not correct the error string noted previously.

2) Can you clarify what you mean by “change the file in the local”?

I am very sorry for all the questions and back and forth. I am new to WordPress and hosting my own site and I very much want use this beautiful theme.

MattMao

Please send me a message from my profile page contact form with your WP AND FTP login information.

And you should tell me what’s issue we are talking about.

Default-user
lisaengel Purchased

Through WordPress editor, I deleted the extra blank lines after line 485 after the ending line of code in php/header.php. That corrected the error. I was able to recreate the error by reverting back, to assure that was the issue, and it was. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Matt, Is it possible to add search in the top menu bar of the theme where we have menu items+ social links?

Also is it possible to add a video on the front page as kind of an introduction to the site?

MattMao

1). Sorry, it does’t support the feature.

2). You can add the video code in the page content: Dashboard => Pages => Home

Default-user

Thanks what you suggested works, but I tried using a sidebar on front page with a search option, but that didnt work. Any clues? how to get a search bar on the home page.

MattMao

Hi, can you explain more clearly?

Default-user

So i made a custom home page by editing the ‘home’ in pages section. I then selected a custom sidebar along with that page. I had put a search widget in this sidebar. But this sidebar doesnt show up on the homepage. The link of the website is openfuel.org.

MattMao

The homepage template does’t support sidebar. If you need, you should set the template as: Defalut or Left Side Page.

Default-user

thanks matt, custom template works. Another, on custom homepage & leftside page template, I’ve inserted blog_desc for specific categories, but it is showing two thumbnails of most recent posts, any way to increase that to 3 ,4 or more thumbnails?

MattMao

No, it’s impossible. It just can be used in the fullwith page.

Default-user

Matt, i think this is something interesting, some kind of bug! when i use the blog desc shortcode and give no category id i.e. leave it blank, it shows 3 or 4 or even more thumbnails of blogposts but when i give any category id it shows only 2 thumbnails! even if the category has more than two posts? Any idea why adding cat ids is making the thumbnails clipping to 2?

MattMao

Hi, I have tested the issue you said, but there is no issue with the shortcode. I think maybe it’s your setting issue.

Please send me a message from my profile page contact form with your wp login information, and show me the code you are using, I will check it for you.

Default-user

Thanks, pmed you credentials for the site. The issue is there on the homepage.

Default-user

Thanks matt for the email help. it worked :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to translate the theme into other languages??? I installed qTranslate but I found no way to translate some items, like the contact form, for example.

My web: www.valeriavalle.com.br

Thanks!

MattMao

Sorry, It does’t support the multi language plugin.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

I want to use the sorting portfolio where the full portfolio list remains on the lower portion of the page as an interior page and have a static home page. Is that simple to accomplish or is that gallery only used in a home page template. In the portfolio link, the image opens to a portfolio item page rather than on the top of the same page.

Make sense? Thanks, a

MattMao

Are you talking about the ajax portfolio on homepage?

Default-user

I think your question may have answered my question. I just need to use the ajax portfolio on the interior portfolio. Correct?

MattMao

The ajax portfolio just can be works on the homepage.

Default-user

only on the home page template? I am using it now, can you tell me why it looks like this? http://nastasivaildesign.com/SITE/

MattMao

It’s only for homepage. You can you are using is inCorrect. Don’t add the tag <pre>

Default-user

I have it set according to the documentation. Home page set as home page. Home page template selected. Frontpage default set. No shortcode in page, and nothing appears. When I add the shortcode, the gallery appears, but not properly styled.

Default-user
https://www.dropbox.com/s/c8afxmsm4wplma5/THEME%20ISSUE.pdf – If you can take a look, I’d appreciate it.

I could pm login info also.

MattMao

Please send me a message from my profile page contact form with your wp login information and I’ll get you fixed up:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Aymnka Purchased

Hi Matt -

I’m having difficulty with the “Portfolio” aspect. When I click on a portfolio, the loading circle turns above my slideshow, then “loads”, an “X” appears, but the content never shows up.

localrunawards.com

MattMao

Hi, I have checked your site, the content is showing up.

Default-user
Aymnka Purchased

Thanks Matt. I actually had a thought to tweak the permalink. I think that’s what did it. Is there an easier way to navigate this Q&A for answers so I don’t duplicate topics? I wasn’t able to find any real forums // documentation for this theme other than this Q&A

MattMao

Sorry, I support questions via this comment at the moment. Maybe I will build the support forum later.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m having what I think is the same problem alekseylex had with the gallery short code. I add the gallery and images through the media button and the gallery short code gets added, but when I preview and even publish the page nothing shows up.

MattMao

Please show me your code.

MattMao

1). Make sure you have uploaded the images to the current post/page.

2). You should use the below code:

[gallery include="1,2,3,4"]
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Matt! How can I change the CONTACT page? Delete on item or change the questions? Is it possible?

Thanks

MattMao

No, it’s impossible. If you want to custom the options, you should use the contact form7.

Default-user

And were is the contact form 7? I did not find it!

MattMao

It’s a plugin, you should download it by youself. http://wordpress.org/extend/plugins/contact-form-plugin/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Matt! Is there a way to make the background image responsive so as to fits to all screen sizes? which file do i edit? www.myarthandmade.gr thanks!

MattMao

No, the background does’t support the feature.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Can this theme support long type of images without it being cutoff? Is there a way to decrease the size of the image or overall width, or even the page?

Also can the title be placed on top of the image?

Example of pictures I will be using: www.hollywoodmemes.com

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain
dgrafico Purchased

hello,

for some reason the blog entries do not see them in the home related post.

the web is www.grupomuchmore.es/wp but only I can see the default post. If I create new entries are not.

Thanks

MattMao

It’s showing on your homepage, you should set the featured image for the posts.

Default-user
dgrafico Purchased

the problem is when I add new post, never showing … I’m using [blog_slide title=”Estamos comentando” posts_per_page=”8” cat=”” show_title=”true” show_meta=”true”] but I can only see the some default post (the first post that you can see at home is one of default post bus change the info)

thanks!

MattMao

When you add the new post, have you set the featured image?

Default-user
dgrafico Purchased

Where is this option? “Exclude Featured Image” this one?

MattMao

In the right side of the post.

Default-user
dgrafico Purchased

Thanks!!!! now is ok!!!!

Default-user
dgrafico Purchased

I’ve an other question. When I do refresh in the home page, the slide work bad.

MattMao

What’s your mean “work bad”? I have tested it, it’s working well.

Default-user
dgrafico Purchased

not load well if you refresh the site

Default-user
dgrafico Purchased

the home slide at the top

MattMao

Sorry, I can’t find the issue you said.

Default-user
dgrafico Purchased

I’m talking about slideshow at home page with 2 pics. when you do F5 (refresh web) the load work bad, always load the 2nd pic one and the first only a line.

MattMao

Yes, I have tested the slider with 2 pics. I can’t find the issue you said.

Default-user
dgrafico Purchased

We’re in contact, now I have to go out to the office. thanks for everything ;)

MattMao

What’s the browser and version are you using?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hey my contact page is generating an error! http://www.openfuel.org/contact/

Let me know if u need a password of installation to look into error

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
joncullen Purchased

Hi Matt,

Terrific looking theme. Is there any documentation for initial setup of the theme?

When you click on any portfolio items, it gets a 404 error, although the portfolio items exist.

Also, when you click a portfolio item on the front page, nothing happens.

Could it have something to do with the fact that I set up a child theme?

here’s the site: www.milltownweb.com

Thanks,

Jon Cullen

MattMao

1). Go to dashboard => settings => Permalink => Save it again.

2). It does’t support child theme as default.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I got problem. I did add some portfolios. After styling filter buttons css to make buttons larger when I click some category filter button portfolios from this category doesn’t show up. Going back to make buttons smaller doesn’t help. Some categories are showned by jquery portfolio and some not. It happens on fron page and portfolio aswell. I didn’t touch any of js files or portfolio php files. Any ideas about couse?

Greetings – Peter

MattMao

Please show me the page with issue.

Default-user

Hi. I found out the issue and I’m confused. I set display portfolios per page at 16 and I thought it will display 16 last added portfolios so I could have nice grid 4×4 and other categotries will display the same – 16 last added. Instead it displays only 16 portfolios, so if I added 17th portfolio, one of previously added wasn’t showed in category even if it was visible before. So now I have to set amount of folios for about 50 so each one would be visible on subcategory page, but “show all” button will show me all of them and site would be loooong :) Is there any way to hide “show all” button, couse I think it will be the best and easy solution, or make it to show last 16 added portfolios? Thank You for help. Peter.

http://know-it.home.pl/autoinstalator/formadesign/
MattMao

Hi, please try to add the below code in: dashboard => coraline => settings => styles => Custom CSS

.sortable-menu .all-items { display: none; }

Default-user

Hi,

It hides the button but how to make to hide all portfolios from “show all” category? So if I click portfolio in menu, it shows items from first category as first, then I click another one and shows another.

Greetings and thanks for your help.

Peter.

MattMao

No, it does’t support the feature.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
wehoman Purchased

Hi Matt,

I’m having an issue with the main navigation menu:

http://www.palettemusic.net/prime/

When I click on any 2nd level menu item, the positioning of the ‘highlight’ bar on the first level moves and sticks about 30-40 pixels to the left

If I click on a 3rd of 4th level link, the highlight bar moves all the way back to the ‘home’ menu link.

Please use the URL above to see for yourself. The menu sections where this happens are:

“Studio” “Audio Samples” “Film & TV”

How can I resolve this….Thanks….

MattMao

1). It’s the lavalamp plugin issue, now it’s not fixed version for it. I will update the theme ASAP.

2). The lavalamp does’t support sub menu, so when you click the sub menu, it will go to the home.

Default-user
wehoman Purchased

About to go live in 2 days…..can I turn the plugin off until you have a chance to fix it or develop a work-around?

Thanks Matt…

MattMao

No, you can’t. It’s a jquery plugin. I’m working on the issue now.

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