66 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
esuegart Purchased

Hi, today buy corau. I import file in /pos_corau_template_1.4_for_prestashop_1.6.x.x/pos_corau_template_1.4/pos_corau_template.zip. My localhost install prestashop 1.6.0.7 in spanish, i put all products and category. But i dont idea why dont appear the Home Corau the page is blank white only unique see menu dont see all bottom and information etc, but the other page category products yes see all, but dont see bottom information and footer. Please how correct problem. Or send me your email for send image print. Thank You. Eduardo

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ and provide more details of your problem. We will check and help you solve it.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi!

I am using the latest PrestaShop 1.6.0.8 and every time I try to install your theme something goes wrong.

I am starting with a clean install and all I do is go to Themes and install your theme. After the upload process is done I enable the theme leaving the default module configuration on and then my site’s home page is completely empty.

Nothing appears anymore. Not the slider, no feature products, no nothing…

Can you please help?

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets and provide details. We will check and help you.

Default-user

I did… And all I got was this:

“Mihai Fratu, Thank you for contacting us.

A support ticket request #XXXXXX has been created and a representative will be getting back to you shortly if necessary.

Support Team”

How can I get my ticket number out of that?

Plaza-Themes

when we check and reply you. You can check your email and get ticket number

Default-user

Hi! Can you please respond to my support ticket! It’s pretty urgent! Thanks!

Default-user

I provided additional information to the support page. Can you please give me some feedback? Thanks!

Plaza-Themes

You need follow your ticket. We will help you

Default-user

I’ve fix it myself in the meantime… There were some JS errors and I had to enable & disable the theme a couple of times before making it work. Now I am following your documentation document and I can’t find any “Pos Slideshow” module… What’s up with that? I am really disappointed in this theme since it really made a lot of troubles for me… Can you please let me know how I can get the slideshow to work?

Plaza-Themes

You can add slideshow items and manage in admin > Tab AdminPosMenu > Manage Banner Fraction. It it doesn’t work. You can make a ticket we will check and help you

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
raph7433 Purchased

Hello,

First congrats for your template. He is really amazing :)

By the way, i have the exact problem than Zeusent, with PrestaShop 1.6.0.8 (last message here). Needless to explain, it is just exactly the same. If we do, that means that some other people may also, so could you just explain the problem here instead of opening a new ticket for each people ?

Thx a lot :)

Plaza-Themes

Hi,
The problems of every website is different so we need to check each site and find solution.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jongtfoo Purchased

Hi you thanks for the assist on the theme guys , but may i know where to go to change the default welcome message on the homepage ? thanks

Default-user
jongtfoo Purchased

Hi thanks for the fix guys, but i have two other issues , one is where do i go to change the default welcome msg! on the homepage ?

and the other is that the Brand logo slider i have set to auto and with navigational control as yes and when it scrolls to the third slide it doesnt slide back and when i use the navigational arrows to try to move it to the 2nd slide it doesnt move at all ? can you guys check if its working with 1.6.0.8 thank you.

Plaza-Themes

Hi,
You can change “default welcome message” in file themes/pos_corau/modules/blockuserinfo/blockuserinfo.tpl . If you need more help you can follow your ticket. We will help you

  • Bought between 1 and 9 items
  • France
  • Has been a member for 3-4 years

Hello,

I am looking for a blog addon for this theme. Any idea ?

thanks a lot

Plaza-Themes

Hi,
You can use “Simple blog” module for your website.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
biig Purchased

Hello,

I have purchased your template and I realized that there are not PSD files for “My account” and “My cart” .

Can you send me the PSD files please?

Best regards,

Mathieu

Plaza-Themes

Hi,
You can find link download PSD file in “readme.txt” file

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