78 comments found

Hi, today buy corau. I import file in /pos_corau_template_1.4_for_prestashop_1.6.x.x/pos_corau_template_1.4/pos_corau_template.zip. My localhost install prestashop 1.6.0.7 in spanish, i put all products and category. But i dont idea why dont appear the Home Corau the page is blank white only unique see menu dont see all bottom and information etc, but the other page category products yes see all, but dont see bottom information and footer. Please how correct problem. Or send me your email for send image print. Thank You. Eduardo

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ and provide more details of your problem. We will check and help you solve it.

Hi!

I am using the latest PrestaShop 1.6.0.8 and every time I try to install your theme something goes wrong.

I am starting with a clean install and all I do is go to Themes and install your theme. After the upload process is done I enable the theme leaving the default module configuration on and then my site’s home page is completely empty.

Nothing appears anymore. Not the slider, no feature products, no nothing…

Can you please help?

Plaza-Themes

You need follow your ticket. We will help you

Default-user

I’ve fix it myself in the meantime… There were some JS errors and I had to enable & disable the theme a couple of times before making it work. Now I am following your documentation document and I can’t find any “Pos Slideshow” module… What’s up with that? I am really disappointed in this theme since it really made a lot of troubles for me… Can you please let me know how I can get the slideshow to work?

Plaza-Themes

You can add slideshow items and manage in admin > Tab AdminPosMenu > Manage Banner Fraction. It it doesn’t work. You can make a ticket we will check and help you

Hello,

First congrats for your template. He is really amazing :)

By the way, i have the exact problem than Zeusent, with PrestaShop 1.6.0.8 (last message here). Needless to explain, it is just exactly the same. If we do, that means that some other people may also, so could you just explain the problem here instead of opening a new ticket for each people ?

Thx a lot :)

Plaza-Themes

Hi,
The problems of every website is different so we need to check each site and find solution.

Hi you thanks for the assist on the theme guys , but may i know where to go to change the default welcome message on the homepage ? thanks

Default-user

Hi thanks for the fix guys, but i have two other issues , one is where do i go to change the default welcome msg! on the homepage ?

and the other is that the Brand logo slider i have set to auto and with navigational control as yes and when it scrolls to the third slide it doesnt slide back and when i use the navigational arrows to try to move it to the 2nd slide it doesnt move at all ? can you guys check if its working with 1.6.0.8 thank you.

Plaza-Themes

Hi,
You can change “default welcome message” in file themes/pos_corau/modules/blockuserinfo/blockuserinfo.tpl . If you need more help you can follow your ticket. We will help you

Hello,

I am looking for a blog addon for this theme. Any idea ?

thanks a lot

Plaza-Themes

Hi,
You can use “Simple blog” module for your website.

biig Purchased

Hello,

I have purchased your template and I realized that there are not PSD files for “My account” and “My cart” .

Can you send me the PSD files please?

Best regards,

Mathieu

Plaza-Themes

Hi,
You can find link download PSD file in “readme.txt” file

Hi!

I have purchased your theme and I have a question about the MegaMenu.

I am trying to make a menu items based on a CMS category. Can you please let me know how I can do that? If I just add the desired CMS category in the admin interface it doesn’t show up in the menu.

Some help would be appreciated.

Thanks!

Plaza-Themes

Hi,
You can login Admin > Modules > Megamenu Customer > Configure > Add menu items or add links

Hi,

I get js error when i use the filter(blocklayerd) Error: cannot call methods on slider prior to initialization; attempted to call method ‘values’

Regards

Plaza-Themes

Hi,
You can make a ticket plazathemes.com/tickets/ and provide more details of your problem. We will check and help you fix it.

Hi you guys have been great on the support part let me say this , thank you. but could you take a look at my site on the issues i sent 3 days ago to yoosolutions your email, with some errors made by the module (product tab line 129 etc) ? it’s building a big error log keeps accumulating daily. other issues are also stated within as well .

hope you can look into it soon appreciate it

jonathan

Plaza-Themes

Hi Jonathan,
We’re checking it for you. After we fixed it for you. We will respond you.

Default-user

i know you guys will, no doubt in my mind, thanks again guys! the email template part is the frustrating one as well , can’t seem to edit pos corau email template in english , once altered , it doesnt send any notification out at all after as i’ve explained in my email , thank guys! jonathan

Slider not work. /jquery/jquery.min.map is not found and the circle keeps spinning. No charge anything. I need an urgent solution does not work well.

Default-user

Uncaught TypeError: undefined is not a function (index):216 Uncaught TypeError: undefined is not a function ajax-cart.js:714 Uncaught TypeError: undefined is not a function (index):171 GET /pos_corau/js/jquery/jquery.min.map 404 (Not Found) (index):92

Plaza-Themes

You can create a ticket plazathemes.com/tickets/ . We will check and help you fix it.

Hi guys ,

i have followed your instructions and the developer has already fixed the error, can you guys fix the errors found within my store as stated in the previous email soon as i need to add more modules ? appreciate it once more. These guys are fast in their response and this is the second theme i purchased already, if you like the theme people , dont hesistate to get it from them! and No i am not being paid by them.

jonathan

Plaza-Themes

We checked email and fix it for you. You need follow your email.

Default-user

yes guys thanks so much as always , but how do i correct a minor issue now after the voucher fix one of the product for new arrival will not display , i have emailed u already the screen capture, thx.

jonathan

FOR THOSE READING please note theme is fine, its my prestashop i think is somehow messed up these guys are kind enough to help! so please dont misundestand!! i dont wanna give the wrong impression here . 5 star theme n 6 star service for sure!!!

Plaza-Themes

We have checked it for you. You can check your email.

Hi, I’m interested in your theme

Just some questions before to make sure

1. How about 4lv depth category? How the category will be shown? Care to give live preview example since in the live preview it’s only 3 lv depth

2. How about the sub category positioning if we have a lot of subcategories? Will it be like this picture

http://postimg.org/image/6womqh78j/

(The layout is fixed and looking good)

or like this

http://postimg.org/image/9tbnqrd2b/

Jumbled like default prestashop theme

Nice theme btw, Thanks

Plaza-Themes

Hi,
Thank for your interested. We can help you change sub categories like images you provide. After you purchased theme you can contact us. We will help you.

Default-user

Can I see any live demo showing a lot of categories? Just want to make sure before purchasing this theme

Plaza-Themes

we haven’t demo for it.

Hi, how I can translate the label in Product Tabs? And, How I can modify the position of tabs? Thank you

Plaza-Themes

Hi, you go to : admin >LOCALIZATION > TRANSLATION > Tab MODIFY TRANSLATIONS > select option: Type of translation > Installed modules translations Select your theme Select your language and translate it

Thanks for great support. Excellent job.

Plaza-Themes

If you happy with our service, please you don’t forgot rate our theme 5 stars. Thanks !

xenos_dk Purchased

theme not working in prestashop 1.6. It uses jQuery 1.11 and your slider at the front uses function live. That is not in the new jQuery. What todo??

Plaza-Themes

Hi, You can open a ticket http://posthemes.com/tickets/ . We will check and help you fix it

hey guys i just install my pos-corau theme and using prestashop 1.6 and doesnt0 look like the theme in your site. So i would like yo have teh sampla data so i can start working, also i need it no be in spanish because cause i’m from argentina.

Plaza-Themes

Hello,
You can install only theme on your website. You don’t install with sample database.

hey guys i just install pos-corau theme and using prestashop 1.6.0.9 and doesnt look like demo version. please help me ? i wanna my website look like your demo version ?

Plaza-Themes

Hello,
You can open a ticket http://posthemes.com/tickets/ and provide license, your website info. We will help your config your website like demo.

Hi. My company buy this theme, all is good, but tell me please :) How to change information in Pos Staticblock and Pos Static Footer. They do not have any options as like “configure” . Thanks =)

Plaza-Themes

Hi,
You can manage Pos Staticblock and Pos StaticFooter as way to go Backoffice > Hover Posextention > Choose Manage Staticblock or Manage StaticFooter .
Custom menu is created by Staticblock. You can edit Custom Menu as way to change Staticblock: Custom menu. Go Posextention > Manage Staticblock > Click Edit Custom menu > On Description table, click </> to changing HTML. Have a success !

Default-user

Really thanks for you help. You helped me a lot. So many thanks for your greatest team. Thanks!

Plaza-Themes

If you happy with our service, please you don’t forget rate our theme 5 stars. Thank you very much !

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