I can not manage to install this theme on the newest Prestashop. Is it not compatible? Every time I get an error “Property tab name is empty”.
Hi, You can open a ticket posthemes.com/tickets and provide your website info. We will check and help you solve it.
Its possible to put text area in the categories and not a image?
I need unique text in ever category, an put H1, etc.
It’s possible to put text area in the categories and not a image. You can display text in ever category, an put H1, etc
I bought this theme and using it I found a website error which could resolve … as someone may have had this same problem follows the problem and the solution.
This will be good also to be addressed in the next update.
Problem: inside the products associated with the images of the pictures are not appearing.
Solution: Go to the ftp Themes> pos_corau> product.tpl.
Opening the file search for the term “pos_img_medium” after finding switch to “pos_medium” and save.
Hi, Thanks for your solution . It’s our fault. We’ll update it on our theme. Thanks again !
I need to put the marks below the banner on the home in which file I can do this?
Hi, Sorry we don’t understand. You can provide more details, screenshots.
Hi there, do you have a Chinese Traditional language and Taiwanese New Dollar (TWD or NT) currency?
If not, will I be able to add it?
Thank you so much
Hi, Our theme doesn’t have them right now. You can add Chinese language and Taiwanese New Dollar currency.
Hi, i just bought the theme but it does not work properly, I was looking for some related problems and I’ve found that 6 month ago someone had the same problem
Slider not work. /jquery/jquery.min.map is not found and the circle keeps spinning.
Then in developer tools appear the following errors.
(index):2 Uncaught TypeError: undefined is not a function
ajax-cart.js:714 Uncaught TypeError: undefined is not a function
(index):1 Uncaught TypeError: undefined is not a function
My store: http://vintage.bitnamiapp.com/prestashop/es/
Please, I’ve already created a ticket but the ticket number never appeared..
Hi, You need check your email and follow your ticket or you can contact themesplaza(at)gmail.com
I am installing the google tag manager code in the header.tpl file but not work. Is it possible to install it?
Hello, It’s possible to install. If you need help you can contact us. We will help you
the pos banner fraction is not work fine in the last version of Prestashop.
The CSS is different to the demo version.
Please could you provide me the latest version of this module?
Hi, You can open a ticket posthemes.com/tickets and provide detail. We will check and help you fix it.
Hello Plaza-Themes, thanks for your theme. I am expecting some troubles after installing the Corau Theme. The Slider is not working into Homepage. Slides are listed one by one instead of into the animation window. And what´s more, menu are not working, submenus are not listed and “Our Brands” and “Popular products” are not been loaded. Maybe because of the problem with the home slider. Could you please help me? How can I configure Homslider? Thanks in advance for your time.
Hi, You can send a ticket here: http://posthemes.com/tickets . Our support team will help you. Thank you !
I sent you a ticket 2 weeks ago but nos response has been received. Please, could you be able to help me with my slider and my homepage? I’ve sent FTP access and login information to my prestashop, as you said in my ticket. Thanks a lot
What does your ticket or your email ?
I answered and email received after opening a ticket in http://posthemes.com/tickets
Please you can follow your ticket. We can help you
I have created a new ticket into your support platform, but there is no ticket ID. Please, could you confirm this ticket is successfully opened?
please you can wait and check your email get ticket id.
Hello again, did you be able to check my pos corau theme? My ticket ID es #1328. I sent my access to the backoffice and FTP as you asked. Thanks a lot for your help
Hi, Can you send your website information again ? We haven’t received that emai, Thanks !
I sent the email to email@example.com. Is that email correct?
You can open a ticket http://posthemes.com/tickets/
Done I have replied into my old ticket again, which ID is #1328. Please, could you confirm that this ticket is successfully received?
OK. We have received your ticket.
I got EXACTLY the same problem as mtkmartukys. “The Slider is not working into Homepage. Slides are listed one by one instead of into the animation window. And what´s more, menu are not working, submenus are not listed and “Our Brands” and “Popular products” are not been loaded.”
I already sent an email and a ticket.
Can you please help me? Thank you very much for your time.
Hi, We had replied your ticket. Please check your emails ! Thank you !
When do we get a supported theme for Prestashop 1.6.1.x?
You can contact us http://posthemes.com/tickets/. We will help you.
Hi Plaza-Themes, thanks for helping me in my last ticket. I am wondering if it is possible to set a number of new products listed in the homepage. Five rows of 4 products each one are listed by now, but maybe it could be interesting listing only 2 rows. How could I establish a maximum number of new products? Thank you very much
Hi, You can send a ticket here: http://posthemes.com/tickets . Our support team will help you
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