An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
Can I send the template as a signature from an email program?
It is not recommend you do this. Most email applications insert their own code to the signature which interferes with the layout of the template
What is the best way to send this template?
How do I edit this template?
We recommend you use an HTML editor or any text editor to make changes. The HTML code is well marked so you can add and remove sections of HTML to suite your layout.
Are there any special considerations I need to be aware of when editing the template?
Yes. You need to make sure you don’t move to much of structure as this may change the way the template displays. You also need to be careful when adding elements.
CSS – All the code uses inline stylesheets
Images – When inserting an image you need to add a style which has
<img style="display:block;" padding:0="" margin:0="" />
Links – When creating a link you need to add a style
to link to control the colour and appearance.
<a href="sample.html" style="color:#ffffff; text-decoration: none; "></a>
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.