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hello roadmap does not show up help me
“map type=”ROADMAP” width=”450” height=”270” zoom=”15”My Office/marker“
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
I’m using Core in France, I think I’m having issues with the scroll on Google Chrome and it doesn’t look good either on my ipad. Maybe because I use wordpress 4.3
Also how does it work with the map, as I’ve put the address but nothing appears.
Thanks for your time
Thank you for contacting us.
Regards., DesignThemes Support.
I bought the template, and when i installed. Do you know why my website does not have content like the demo? It just have sample page and 2 menu button
I was hoping i just got exactly like how http://wedesignthemes.com/themes/core/spa/ and just change logo and wordings and i am all set. Please help
1) In CORE Spa theme Admin panel, navigate to CORE Spa menu.
2) In Right Side You are able to see the “Buddha Panel”. (Top right corner).
3) In the top right corner import dummy data options are available, Click that button.
Refer : https://www.dropbox.com/s/s9w7dyoeoo92ewd/dt_import %20dummydata.png?dl=0
4) After imported dummy data. you should navigate “Appearance > Menu” page.
5) You can arrange the menu as per your needs & save it.
Hi Rsriam, i followed your step but none of images show up. What should i do to get all images and sliders load?
The images are not included in the theme package. They are replaced with placehold images. Attached the import file of the revolution slider. Try to import it in Dashboard > Revolution Slider > Import Slider.
so no image files, i was hoping to buy it and just change the name of the store and text and i am all set so where can i buy these images?
We will collect the image purchase links. Please get back to us after 2 days, so that we will send you the links.
Hi, please send me links to images. Thanks. Also, currently my menu is like this
how do i connect it to the Catalog and display nicely like your demo?
Ok, I figured out the categories thing. I have another question, what should be the size of the logo because i am trying to replace the logo and it shows up way too small for some reason although the logo has much large size than the CORE one. Thanks
The logo size that we have used in our demo site is 169×40. Please try with that size.
Hi support team, my slider looks great on browser but not on Iphone, it only show half bottom part of the slide. Do i need to upgrade to Slider Revolution 5.0 to fix this problem? Thanks. Also is there anyway i can order the Catelog to display on the menu?
Also, can you point me to the right direction to get the google map marker work on the contact us page? Thanks
What is the perfect size for slider image? Thanks because i keep getting it chopped off information or too mush distortion when i select the %%
1) Yes, Please update the latest version of revolution slider and have a look. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes. So that, We will send you the latest revolution slider files. You cannot order the catalog items in menu.
2) Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @http://themeforest.net/user/designthemes
So that, we can check and have a clear look form our end.
3) We have used image size of 1920×739. Please check this image http://wedesignthemes.com/themes/core/wp-content/uploads/2013/03/slider5-bg.jpg
Regards., DesignThemes Support.
Hi , I have questions about news letter. I did a test, i received emails about subscription. Where does it save all customers email that submit email subscription on the backed? Also how do i change the email content? Thanks
ok i figure out where to edit the email. What is your recommend plugin that i can use so it save subscription emails to a list (instead of email to me) and able for me to send out email this list sales campaign? thanks
We have not tested our theme with any newsletter plugins. Please, check with some newsletter plugins from WordPress plugins repository.
I have few questions about THERAPIST section. I added text for each therapist that was a little more then in the sample and it pushed the row of therapist below so there is huge gap now between rows. I either want to increase the size of the ‘table?’ for each therapist area OR how to make the text slightly smaller so it fits. I see no place to edit the text size or affect the table dimensions.
Also, when i click on image of therapist (or services or any image) i dont want it to open the image in the browser window. i dont want anything to happen if click on image. how to disable this?
lastly. the MENU sections does not have the round images or and text like the sample does. just the main headings. Can i get the code to paste into this page?
Update” i figured out the first question above but the clicking on image and MENU sectino I still need help with. I also need to know how to change some text inside /enquiry form. I need to change ‘name’ and ‘message’ to something else but seems to be a premade shortcode? how can i change that? I need this soon so please reply to this and above as paying customer. Urgent! Thanks
I need support please. the menu page that got installed. when i go to edit it the title is HELLO WORLD and it doesnt contain the round images or list items like in the demo. Something is broken. why not getting answers i paid for this support!
Please be more specific about your query with some screenshots. So that, We can help you better. Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes. So that, We will check the issue.
Hi Support team,
I just buying your theme last month, but now I got an issue.
I’m trying to include this form to the Contact page : “https://wordpress.org/plugins/chimpy-lite/”
I put the shortcode “[chimpy_lite_form]” into the content of the page. While display it in single page, the form show up and works great.
But when include the page to the menu and view the whole page. The form does not display. Looks like the shortcode is ignored while whole page render.
Can you please make a test and get me know if you got that issue?
Thanks you in advance,
Sorry, We have not tested our theme with any third party plugins other than the plugins listed in the themeforest page. So, We cannot guarantee for that plugin to work with our theme. Please contact the plugin support team regarding the issue.
Thanks for you fast answer.
Can you please help to install that plugin to your test site or something? I need to know that you have the same problem with me then I can find a solution
Hello, when i use the contract form through wordpress (domain.host) there is a message as expected after newsletter or contact saying “your message has been sent,..” etc. When when i try it on the live site (domain) the message does not appear. the email is sent, but in the interface after hit send there is no confirm message inside enquiry box. can you help?
We have replied to your mail regarding this issue. Please have a look.
Thank you i replied back,,,
The login that you sent for http://www.keenandcoltd.com/hhbc/wp-login.php is not working. Let us know the exact details so that we can check it.
yes, i resent the info to you..thank you
1) The success message color is changed now. Please have a look.
2) We checked the contact form and it is working fine.
3) The favicon works fine. We have uploaded it. Please have a look.
Hi Thank you i just replied, there are still some issues…i did take a look, thanks. Favicon works, but success message still red (see attachment in email). Still trying to get team pictures to be always in color and never black and white. thanks so much for your great help!
We have replied to your mail. Please have a look.
Thank you, yes the success message if white now, great. i did clear my cache,
but the therapist pictures are still in black and white (see attached). i want them to always be in color similar to the menu images. Thank you!
We have updated the changes.Please check it now
It looks great! can you tell me how you did? Thanks so much! Great support…
We commented the css class of that corresponding section in style.css file. Please rate our theme.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Hi, i am working with hosting to figure out the last issue about email FROM users receive on signup or contact not being the name i want. They said i have Contact form 7 plugin installed and there are 2 pages created. I can not tell if I am actively using these pages or not, I thought the enquiry form was all i was using. Could you see if I am actually using these Contact form 7 or if need to delete them? Could be key as to why email FROM field is not working with Email alias plugin i am using. Thanks
You are not using the contact form 7 plugin. The form that you are using comes from the file wp-content/themes/core/framework/theme_shortcodes/contactform.php and the mail is sent from the file wp-content/themes/core/framework/sendmail.php
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