164 comments found

RECEO Purchased

I’ve already sent you an e-mail regarding these issues and have not yet received a reply. My Navigation is not working properly when I EXCLUDE a page in the nav it still appears. I really need your help.

http://96.0.142.191/wordpress/

templatesquare

Hi,

Yes, youe email was in queue… I just reply your email…. please check…

thanks

vince13 Purchased

Hi guys i realy like the theme… My problem is that i have to instal wp 2.9.2l, my admin gives me no choice which conflicts with the theme it starts to look all pixelated. so i down loaded 9.0 and ftp’d up to the server and everything goes white, please help! how do i stop this.

templatesquare

Hi,

Please send a message to me via my profile page http://themeforest.net/user/swalian including this questions/problems, your site url and theme name.

I will check and reply via email..

Thanks

vince13 Purchased

hi guys after sending you 2 emails an changing wordpress 2.9.2 to 2.9 it still has done nothing the look of the site it still look like a crashed video game, if it is that i am doing things wrong, or is it that i have not installed the update, please help! www.harrowrecycling.co.uk. I know i should not leave comments on this page, but you have left me know choice.

If you cannot help please can you refund the money

templatesquare

Hi,

I already reply your email yesterday asking your wp admin user and pass also cpanel user and pass… please check your spam box…

thanks

templatesquare

Hi,

Just answered your email… just in case you not receive it here is the message:

Hi,

Its looks like your server have problem or the wp installation have problem… in the wp admin panel, the layout also looks terrible

Please try to re-install the wordpress and see if the problem still exist.. or contact your hosting support… if the wp admin panel already works well then you can try to install this theme again…

thanks

Hi, Swalian,

Love this theme! I’m customizing to my heart’s content, but I can’t get the slider to work. I followed instructions and set my permissions to 777. I don’t know what’s going on, but I’ve emailed you as well. Please assist.

http://www.runamuckdesign.com/mudpc

templatesquare

Hi,

Already reply your email yesterday….

try to change permissions to 755 for folder includes and folder cache . change permissions to 644 for file timthumb.php.

thanks

Default-user

I am sorry Swalian, but this did not work. What else could be the problem? I need this fixed as soon as possible.

templatesquare

Hi,

please reply to my email,.... thanks

I am having the same problem as Runamuckdesign. Is there a specific folder i need to change the permissions to?

templatesquare

Hi,

try to change permissions to 755 for folder includes and folder cache . change permissions to 644 for file timthumb.php.

Thanks

This is now the 3rd time that I have asked this simple question with no response:

My ZIP did not include “help file instructions”. Can you e-mail me these? loeffler.adam@gmail.com

Thanks!

templatesquare

Hi,

I have answered your email on 06/10/2010, please check your spam box.

The documentation is under ‘DOCUMENTATION/’ folder or ‘Help Files’ folder (older version). If you still use older version, please re-download the new updated version.

In the portfolio post when add custom field the value shouldn’t the full url like this:

username/api/wp-content/images/bridge1.jpg’”>http://gator976.hostgator.com/username/api/wp-content/images/bridge1.jpg’

the value should:

‘wp-content/images/bridge1.jpg’

thanks

Hi, nice theme. Will you be updating the theme to make use of the new WordPress 3 functions? Do you have a timeline for this?

templatesquare

Yes, still in queue… maybe next month will be done… thanks

rpermana Purchased

Hi, I have copy pasted your “Featured List” code into my Welcome Page.

However, in featured list, second line is below the icon…

site at taplogistics.com

templatesquare

Hi,

There are a p tags inside the li, please try these code:

<div id="feature_list">
<h2>Our Service</h2>
<ul class="list_colleft">
<li> <img class="imgleft" src="wp-content/themes/business-company/images/icon1.gif" alt="" />
<strong>Crude Oil Transportation</strong>
Crude oil barges for crude oil transportation
<hr /></li>
<li> <img class="imgleft" src="wp-content/themes/business-company/images/icon2.gif" alt="" />
<strong>Tug &amp; Barge Service</strong>
Tug &amp; Barge for rental and charter.
<hr /></li>
<li> <img class="imgleft" src="wp-content/themes/business-company/images/icon3.gif" alt="" />
<strong>Charter Service</strong>
Chartering of vessel ;LCT, Supply Vessel.</li>
</ul>
<ul class="list_colright">
<li> <img class="imgleft" src="wp-content/themes/business-company/images/icon4.gif" alt="" />
<strong>Logistics Service</strong>
Logistics support in Oil &amp; Gas Industries.
<hr /></li>
<li> <img class="imgleft" src="wp-content/themes/business-company/images/icon5.gif" alt="" />
<strong>Door-Door Service</strong>
Door to Door service to Indonesia
<hr /></li>
<li> <img class="imgleft" src="wp-content/themes/business-company/images/icon6.gif" alt="" />
<strong>Project Logistics</strong>
Bulk, overheight, overweight transportation? We can do it.</li>
</ul>
</div>

thanks
rpermana Purchased

Hi,

Thanks for the reply, I just purchased the template so I am a bit lost. I have read all the instruction, but still have few questions.

1. I have paste your code into my post, still wordpress auto insert

code.

2. Another issue is that blog post repeat twice on single blog post. http://www.taplogistics.com/air-sea-freight/

3. How to make a drop down from menu bar ?

Thanks!

templatesquare

Hi,

1) Please change the wordpress editor to html mode then paste the code, don’t use the visual mode…

2) and 3) Please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

thanks

Is this theme compatible with wordpress 3?

Thanks! Ivan

templatesquare

Yes, thanks.

My ZIP did not include “help file instructions”. I have sent multiple emails requesting these files and now asking on the forum for the third time. I have tried to re-download the file a number of times and the help files are still not present.

The issue that I am having is with the portfolio page. I set everything up according to your provided theme files, but whenever the thumb is clicked the large image does not come up but a lightbox appears with a spinning wheel. Here is an example of what I am talking about – apifence/api/portfolio/bridges/wood/”>http://gator976.hostgator.com/apifence/api/portfolio/bridges/wood/

Can you e-mail me these? loeffler.adam@gmail.com

Thanks!

templatesquare

Hi,

I have answered your email on July 2nd:

The lightbox don’t work because you wrong enter the image url, please see the documentation #4.b for reference, you should put the image url start ‘wp-content/images/bridge1.jpg’.

I also have try to download my own theme on themeforest and the documentation is in there.

Thanks

I bought this theme a couple months back. Is anyone else having problems with the homepage being slow? It nearly craches IE, but is fine in Chrome. I believe there is something wrong in cufon-yui.js that IE doesn’t like. Any fixes?

Good day to you and thanks for the theme.. Where exactly is the Help file? I dont see it in any of the files….

templatesquare

Unzip the file that you download from themeforest then you can see the documentation in the ‘DOCUMENTATION/’ folder.

thanks

Hi I would like to ask if it is possible to put in one or two youtube video on the frontpage?

And is it possible to make the site in to langues?

thanks anders ps: I dont know anything regarding web etc. or wordpress. I just need a site “out of the box” with the possibleti with youtube video and two langues.

Hi does it work with WP 3 ,0?

thanks anders

templatesquare

Hi,

You can change the slider code with video code in the php or you can put the video images in the slider and when use click it will go to the post page with the actual videos.

Yes, this theme compatible with wordpress 3.0, but still not used the new wp 3.0 features.

thanks

DK1000 Purchased

Need Help with Slider 1 – Please?! http://www.metrealestate.net/

All settings and permissions ARE CORRECT . The custom fields on the posts are exactly as specified in the Help doc. The Slider is set to the correct Category. Tim Thumb is disabled. Cache is set to 777.

And Slider 1 does not even display!

I finally tried deleting and re-loading the theme as the Help doc suggests. However, my DB backup did not include the stylesheet, etc. All customizations made on this theme since last week (extensive!) are now LOST .

Which is not your problem:)

What I need your help with – is getting Slider 1 to work!

I have gone to your Themeforest profile and cannot find any way to send an email to you. I did look at the bottom of the right column – nothing.

Please help?

templatesquare

Hi,

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name. Please also provide the wp admin user and pass…

You should login to themeforest to see the form…

I will help to check…

thanks,

DK1000 Purchased

Request for Support on Slider 1 emailed this morning through your Templatesquare Profile, as requested.

Thanks!

templatesquare

Hi, I just reply your email… thanks

Hello,

I am having trouble setting up the tabs like exampled on: http://demo.templatesquare.com/wordpress/business-company/?page_id=2

Is there any easy way on how to do is? If i look at the source code and paste it on my page it still wont work.. and there is no how-to supplied in the manual on how to set up the theme.

Thank you very much!

Greetings, Niels

templatesquare

Hi,

Just add a pages as child of about page and it will automatically enable the tabs.

thanks

Default-user

Thanks for the quick reply mate :) it worked but it is still showing some minor bugs! I created a page called “diensten” which is dutch for services and added 2 childpages to it. However i still get all the text from the different pages below eachother and not categorised in the right tab. See for example: http://tinyurl.com/2bt44mz

Thank you again!

Niels

templatesquare

Hi,

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

Please use the username that purchase this theme…

thanks,

G3TECH Purchased

Hi, I bought your theme and its great! But I need some help to get a nice page like: http://www.cadencere.com/ !! I know its very simple but I don´t find it!

1st) I need the same tab-version like cadencere.com (project/services)

2nd)i read all of the comments about the slider,...please can you setting up the settings

3rd) and the same home-start like your demo index.php version

its possible?

templatesquare

Hi,

please send a message to me via my profile page http://themeforest.net/user/templatesquare including this questions/problems, your site url and theme name.

thanks

Lormey Purchased

Hi, I love the professional and nice look of the theme!

Is there any trick to change the fontsize on the pages?

Thanks

templatesquare

I just reply your email… thanks

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