53 comments found

yarzan Purchased

Is there a way of adding more than one portfolio? your hel file says nothing of it, by the way, amazingly easy theme! client loved it!

yarzan Purchased

I guess your customer service has gone down from what they say, more than a week and still no reply… in addition to my previous inquiry I would also like to know if there is a way to remove the recent or featured posts area from the homepage completely, so that it will jump from the homepage boxes to the footer. Thank you in advance.

WebDesignPlanet

Hello yarzan. The only way to remove featured posts area is to manually edit index.php file and comment out relevant part of the code. In the addition to that – currently there is no way of creating more than one portfolio category. The theme is using custom post type to handle them.

yarzan Purchased

edit

yarzan Purchased

WDP , where would that line be located?

We are considering purchasing this theme. Are all necessary shortcodes provided somewhere? And can a background image be uploaded or is it customizable in any way?

thanks.

WebDesignPlanet

Hello. All shortcodes are included inside the documentation that comes with this theme. The background image can be replaced by your own. If you require some small modifications after making a purchase, i’m offering doing it free of charge.

How can I use your shortcodes in the Text widget? This does not work on the home page.

is an example of a WordPress page. You will find all theme's shortcodes listed below. Please refer to the documentation for information on how to use them. The documentation is included inside the zip file that you have purchased.[/quotes]

Never mind. I found the class to reference for using the shortcode. Thanks.

miclap Purchased

My client has a few ideas I need to make happen. Is there anyway to make it so when you click on an image that it just opens in a lightbox instead of a new page? Also, how could I keep the different categories in the drop down of the portfolio while keeping the lightbox feature. For example, maybe the portfolio items disappear excluding the category you click on. Thank you for your help!

WebDesignPlanet

Hello and thank you for buying this theme. Please send me an email to support@webdesignpla.net so we can discuss the customization possibilities further.

Lumiya Purchased

The top primary navigation area that I’m using with a custom menu isn’t formatted correctly. How do I fix this? I didn’t delete or remove any menu styles – all I’ve been going is adding sample pages and blog posts, and move some widgets.

I also need to know how to add homepage slider images, and where. I can’t find this documentation for novice users – mind pointing where that is as well?

Appreciate a quick response. Thanks.

WebDesignPlanet

Thank you for purchasing this theme! Could you please send me a private message using a contact form on my profile page? I will need some more details about your site, the URL would be great for start.

The documentation is inside the ZIP file you’ve download from ThemeForest, in a folder named “documentation”. Simply launch index.html file in your favourite browser to access it.

No way to fully control the homepage content?!? And the FORCING a link to a static home page….dry cough…. URGENT trouble ticket submitted please respond.

WebDesignPlanet

Hello there, UZoomMedia. Thank you for purchasing this item. I’ve sent you an email to the address you specified in the private message. I hope we will manage to solve any home page issues successfully. I would advise using some Vicks VapoRub for the cough. Have a good weekend!

miclap Purchased

I sent an email 3 weeks ago awaiting response. Please let me know if you can assist with the customizations or not. Thank you.

This is unprofessional, its been almost a week after you sent me a confirmation that YES you have read my services request. Either you service like you said you were going to or I move on with a different theme and ask for my money back!

WebDesignPlanet

I’ve sent you an email regarding your case. We’re a bit swamped with work this week, i’m sorry for the delay.

Issues with the nivo slider have started to take place and I’m not sure why. I have sent you an email to this regard. Thank you for your prompt assistance.

WebDesignPlanet

Email sent. Thanks.

Its all working good just getting a few display issues in IE (of course) that I could use some help on. A full email that has everything I have tried to fix it (and I think I’ve made it worse :() is in you inbox. Thank you for your prompt response.

The problem is resolved, please disregard my request for support.

Thank you.

Apparently I spoke to soon, still having problems with ie, please see email.

One of my customers integrated an accordeon in a page. Page template is with a right sidebar. The sidebar is displayed after the content instead of next to the content. Besides, the accordeon is instable, tiny adjustments result in a black page regularly. Any idea? Page: http://airspeed.nl/?page_id=74

WebDesignPlanet

Send me a private message using my profile page please. It seems that the link is no longer valid.

Is there anyway to link the homepage boxes to another page, it is currently just linking back to the homepage.

m3cloud Purchased

Is there anyway to link the homepage boxes to another page, it is currently just linking back to the homepage.

With my bosses account who purchased the theme

devskull

WebDesignPlanet

Hello. Thanks for purchasing the template! Please send me an email to support@webdesignpla.net and we will take it from there.

m3cloud Purchased

solved it myself, it was absurdly easy once I found the file I needed to edit.

by
by
by
by
by
by