755 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

try this

2 or 3 posts back

wfgroup Purchased

The demo is showing an attack error again….

freevision reply Hi, make sure you cleared your cookies and cache there s no such an issue mate. Thanks

freevision

Hi,

We have replied true, why don’t you simply check http://www.stopbadware.org/review-search?url=http://www.ozythemes.com/ ? As you can see there is nothing reported about our domain, there is no such an issue mate.

Default-user

i didn’t say it was attack site. i was replying to wfgroup. it was late in NY and you were in bed i think.

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years
LeBruCode Purchased

AWESOME ! Don’t be afraid! Definitely the best template I’ve had to use. All is possible with COSMIX and support is very reactive with personalized answers. You can buy this theme with eyes closed.

freevision

Thanks mate :) appreciate you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Dvent Purchased

Should the “Featured Works” box display details of items from my PORTFOLIO? If so, nothing is showing up even though I have my category selected.

freevision

Please let us take a closer look, open a ticket; http://ticket.ozysupport.com

Default-user
Dvent Purchased

Ah. It turns out that without a FEATURED IMAGE, nothing appears in the featured works. Makes sense.

freevision

Right, featured images are important. Please open a ticket when you need help, we are trying to care with each buyer personally as much as we can.

Regards.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
andremkt Purchased

i send a question by email one week ago and i didnt receive my answer…. ????

How can i align the logo on center???

freevision

Really sorry if we are missed your email/ticket. But there is no ticket/mail which waiting to be responded.

Do a favor, please submit your request again to ozy@ozythemes.com, I am waiting right here.

Regards.

  • Bought between 10 and 49 items
  • Canada
  • Exclusive Author
  • Has been a member for 1-2 years
Nathron Purchased

Is there a theme option to, by default, disable the title from showing twice in blog posts & event posts? I could edit single_blog.php if there is no such option.

freevision

Yes, when you generate your blog post you can disable or enable page title for each post individually.

Further help, requests? http://ticket.ozysupport.com

Regards.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

LUV THIS THEME!!! One of my All Time FAVS! Hey Ozy, is there a Help Forum/center where we could Search any issue or questions?! So if you answered someone else with the same question we could just locate and not bother you (ha, I am sure you have to answer similar issues over and over with different customers) THNKS and YOU ROCK!!$

-Sterling

freevision

Hi Sterling,

http://cosmox.ozythemes.com/help , we are adding everything in common there (once it done/solved)

We have just closed our forum due to vulnerabilities the forum software have, sooner there will be another strong system alive.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I have submitted a ticket twice but i have not received an email with my ticket number so I can’t check the status anywhere.

It is a real problem since my company page does not work properly and it looks unprofessional. The portfolio, news and showcase lins dont work, they just reroute back to home.

Please tell me what to do

gr. mike

freevision

Hi Mike,

Your ticket arrived at “Thu, Jan 3 2013 10:20am” and being answered with morning. There are no earlier ticket from you. Sorry if there was something wrong.

Regards.

Default-user

Thanks! Appreciate it:)

Default-user

Hi,

just tried to sent you admin login but the mailadress : ticket@ozysupport.com doesnt work, any alternatives?

freevision

we had no such an email account :) pls try : ozy@ozythemes.com

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi!

I just got an answer from your support who says thats I´m stuck to have only three pictures in line, four is impossible in the blog box. I think this is a major issue. My customer wants to have show four pictures in the blog box without scrolling and I can´t help him. The blogbox cant show one or two pictures either without a big space for the missing pictures, it have to be three or more. Thats a pity for such a great theme…

freevision

Hi,

That component designed to show 3 items, you have asked for customization and I kindly spend time on it. To get it to work it as you asked need to do modifications on current code and this maybe possible with upcoming update.

Regards.

Default-user

I appreciate that very much, thanks you. Problems seems to be that all components are designed for 3 items, I´ve spent some time looking at all your demos and it seem impossible to have 1, 2 or 4 items in line, only 3. Everything is stuck to a 3 column layout. Maybe I´m wrong?

freevision

Components can be placed into columns too and act different if designed so. But as you can see on COSMOX’s details page its in “3 Column” layout.

Adding your stuffs into portfolio and using 4 column listing model in “Portfolio Listing” on home page doesn’t met your requirements?

Default-user

That would work very well but my customer really want to show information about the products when hovering on the picture. Like the bottom text “flyout” when mouseover in the blog box.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
jwvb Purchased

I really like this theme and it works superb! especially the social menu on top is looking great, did you use any plugin or whatsoever? I really want to use/recreate a similar menu on an other site :)

freevision

Hello,

Thank you. We didn’t use any plugin, CSS tricks you can apply to easily. Use Fire Bug or any equivalent Inspector to achieve.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
celenco Purchased

I sent you a message yesterday, did not get a response…The revolution plugin attached is an out dated version, so it has conflicts with WP 3.5, how can I get an updated version?

freevision

hello. make sure you updated your theme with latest version. that kind issues has been solved a month ago..

thanks

celenco
celenco Purchased

What do you mean? The version of the plugin you currently have is 2.1.1, the update is 2.1.4…My Video does not resize when I add to the slider, I was hoping the update to 2.1.4 would fix that.

freevision

please open a ticket for us let s take a closer look.

thanks

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
lmduque Purchased

My drag and drop is dead in the sliders and the styles are not working either help? what do to?

freevision

please contact us by email for any technical issues.

regards

lmduque
lmduque Purchased

I lost the purchase key so i can not create a ticket. it sucks. I have placed tickets before. It would be nice if the ticket system asks you once about the purchase key and then just let you in and create support tickets. I think i resolved my issue. thanks for the fast response.

freevision

you can find it on your DOWNLOADS page.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
lmduque Purchased

Well just found out that when i updated the version of the theme DID not updated the version of the slider plugin. Now I have updated the version of the slider plugin that comes with the new download for the theme. Unfortunately i lost all my slides. it sucks. but the slider now works. So solution updated the slider to the new version.

freevision

Before uninstalling Revolution Slider it was asking you to sure about it. Next time do not forget to export your slider, documentation included.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

I just tested this theme on my mobile phone and on the browser with different resolutions and there is always a horizontal scrollbar, so there must be something wrong with the sizes/responsiveness? Working on a fix? Easy to fix on my own?

Really important for me, that this works well without any horizontal scrolling. Thanks! – A future buyer

freevision

hello. no idea what browser or device you’re browsing. our theme fully optimized mobile devices. if you are facing any issue please report us by screenshots and details. otherwise we can’t response you.

regards

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
googan Purchased

Hello,

I am really having hardtime modifying you theme according to my custom design needs. I thought the page editor seems to be usable enough however I can not achieve my needs.

I have few questions. 1. How could I create 1/3-2/3 columns? 2. I need to edit your theme and add custom post types to your existing slider components. Is it possible that you send me a link of documentation etc if you used a framework.

freevision

thanks for buying our theme :) please open a ticket for us or contact us by email for any technical issues.

regards

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
eugloh8 Purchased

Hello Freevision,

Like many others, I think this is a great template. Even google speed test is great – a score of 89/100 https://developers.google.com/speed/pagespeed/insights#url=http_3A_2F_2Fcosmox.ozythemes.com_2F&mobile=false

I need your help as I CAN ONLY see Layout1 after installation. 1) I tried installing Layout 2, following the steps as per Import Wordpress plugin and error message as below

Sorry, there has been an error. File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.

Is Layout2 to Layout 10 front page not available for Home page? I have also use http://cosmox.ozythemes.com/help/dummy-files/preview-content/ to install Layout2 to Layout10 and each time shows errors message of not being able to install.

2) Also how do you make footer four columns as shown in your http://cosmox.ozythemes.com/

How can Cosmox footer to look like http://demo.worthapost.com/icompany/default/ which DOES NOT have twitter feed , recent post / comments or Flicker (there are links) – I just want to make footer more like a homepage that does not look like a blog style.

3) Can we have different footer content for different pages? eg home page 4 columns and About Us footer to have 3 columns content.

thanks

freevision

thanks for buying our theme. kindly asking please open a ticket for all issues. we reply support request by tickets or email.

for your info.

regards

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years

Just rated you 5 stars! Your help has been great in getting this theme running smoothly. I’ll probably be purchasing a few more copies for future clients – it’s amazingly versatile and incredibly customizable.

Great work and great, fast, support and help.

thanks

freevision

Hello,

Happy about your comment.

Thank you,

Regards.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hello, love this theme if I can get it up and running… I am usually really good at theme set-ups but am soooo confused how to change to the preset theme layouts… all i can see is how to change color schemes. the theme preset I am intrested in the most is the dark minimal thank you so much in advance! :)

freevision

Hello,

I think you get it wrong or we couldn’t explain well, whatever. Theme previews only has different home pages, that we decided to put as different dummy data.

You can change your layout by editing your page (page designer or shortcodes)

http://cosmox.ozythemes.com/help http://ticket.ozysupport.com

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

hi nice looking theme!

Does yoast seo work ok with it? Also is there a testimonial page with slider for the home page, similar to other themes?

freevision

hello, our previous clients had installed similar seo plugins without any problems. should work. and didn’t get your second request clearly. please explain.

regards

hairyhobo

On some themes they have a Testimonial page, where you can put text (comments from customers). Then via a widget or some short code you can put a box on the home page (for example) and it will display them in a box which rotates how ever many you want too from the Testimonial page.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I’ve tried every code & plugin I could find that would override this, but there is an issue with the Cosmox Wordpress theme that it forces all youtube videos to be at 100% width. Is this in the responsive coding & it’s not rendering properly?

Anyway, I need to be able to have videos embedded that are at different sizes. I tried to find where your code was generating from using firebug but could not locate it. How do I readjust this aspect so I can set different widths & heights to youtube videos?

I also adjusted the media embed settings in wordpress—that does not help either.

Please advise.

Thanks!

freevision

Hello,

I wish you could you tell let us know about it earlier.

Well, there is a Javascript handler which sets them to 100% , would you like to know how to disable? Or shall we do it for you?

ozy@ozythemes.com

Regards.

Default-user

Hi, thanks! If it’s fairly simple to disable, I can do it. If it’s more involved, yes, thank you, would appreciate if you did it for me. Let me know & I’ll send you the login info via email if need be. :) Thanks!

freevision

Hi,

Please drop an email if your are not yet which including access information.

Regards.

Default-user

Ok, I will send you an email now.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi, i saw someone in here had said the theme has some major problems when the responsiveness is turned OFF. is there a way to actually turn off the responsiveness without having to recode the whole theme?

also, what sort of problems may occur from this?

thanks!

freevision

Hello,

There was some issues earlier reported and fixed about it.

Regards.

Default-user

How would I go about turning off the responsiveness then? And could I easily turn it back on if need be?

freevision

Yes,

One switch ON/OFF , nothing affected.

Regards.

Default-user

Hi, I don’t have this switch on my theme, at least I can’t find it anywhere—-please advise.

freevision

Hi,

Its available with v1.3.1

Regards.

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