755 comments found

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Microlancer Beta Tester
  • Sold between 1 000 and 5 000 dollars

An incredible amount of work has obviously gone into this – Kudos!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
csiview Purchased
I’m confused about how to have the 10 different layouts you show here on themeforest. The layout selector in theme options is just different color schemes. If I import the xml files shown in your docs here: http://cosmox.ozythemes.com/help/dummy-files/preview-content/ I just wind up with lots of duplicated menus where ALL layout options under the Home menu point to your website versus having actually loaded the layouts on my server. In addition I don’t see any new pages created. How do I actually get these different layouts on my server and have an easy way to switch between them? thx!
freevision

to get efficient help could you please contact us by email. regards

  • Has been a member for 1-2 years

Hi OZY, I want to purhcase, but am hesitating still due to COSMOX’s mobile menu. It looks nice, but sub-menus don’t stay open long enough to select anything. I have tried to open sub-menu items on Blackberry devices (phones and tablets). Do you think you could make an option to have a less pretty but more functional mobile menu, similar to the one used in this other theme (please try on a cell phone screen width to activate the mobile menu): http://churchope.themoholics.com/

freevision

Hello,

I can’t generate that issue with mobile devices. works perfect with iphone etc. if possible please share a screenshot with us. and I checked that pointed theme’s menu. at the begining we had the same one and upgraded to current one. yet I’ll see what I can do.

thanks for contacting us. regards

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
mkayes Purchased
Update to below message: I solved the problem – I did some more hunting and found the solution on your site: http://cosmox.ozythemes.com/help/f-a-q/admin-bar/

For anyone else that runs into this issue follow the instructions on the above link and your admin bar will be visible again.

Good Evening:)

I just purchased this amazing theme a few days ago! I love it! Nice work.

I’m running into one issue…when logged the Wordpress Toolbar that’s usually displayed on the top of the site is not displaying. I’ve made sure in my user profile that the box is checked for it to display. I don’t have that many plugins but I did try disabling them all and that’s not working either. Is there some code I need to add to the header.php or footer.php to get that Wordpress toolbar to appear when I’m logged in?

Thanks in advance for your help! Michaele

freevision

Hello,

Thank you for letting everyone see the link :)

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I installed Cosmox and imported the dummy data. The footer is all messed up. It is not taking on the style sheet attributes. Is there something that I am missing here that I need to do to make this work?

Thanks

freevision

hello thanks for buying our theme. could you please share URL/infos by email. let’s take a closer look.. thanks

Default-user

Hello, I sent you an email. Did you get a chance to have a look at my problem? Thanks again.

freevision

we’ll reply you asap mate. no worry!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I’m also having some issues with the ordered lists (numbered list in the wordpress editor) not showing up when i view the page. They show up in the Wordpress admin panel, when I’m laying out the page, but they don’t actually show up when I view the page itself.

Also, just checking because I never heard back re: my other comments/issues on the Youtube videos & making the theme not responsive? I need to get these things worked out ASAP if there’s any way to get back to me on these, I would greatly appreciate it. :)

Thanks for your help!

freevision

Hello,

http://cosmox.ozythemes.com/help/f-a-q/standard-bullet-list-losing-bullets/

BTW, we have no open ticket waiting to be responded today.

Regards.

Default-user

Hi, I cannot access this page. I am getting an attack page report. I sent you an email about that the other day. That some of us are still getting this. I have cleared my browser repeatedly. It’s not a browser issue. Can you post how to get this to show here? Thanks!

Default-user

Ok, I was able to view this page on Safari. BUT, this does not at all solve the issue. The numbered lists still will not show even after doing this. Please advise…

freevision

Hello,

I believe we have responded your tickets.

Regards.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
mfaherty Purchased

Love the theme! Good Job. Columns Shortcode. Something missing? [multi-column count=”” gap=”“] ... [/multi-column] What would a 3 column with content for each column look like? Thanks!

freevision

Hello,

“multi-column” supposed to break text into count as column parameter.

Please try to use triple box instead of it.

Regards.

mfaherty
mfaherty Purchased

Thank you for quick reply. What does a triple box look like (with content)? Tried many options to no avail… is it three boxes,.. etc..

freevision

Hello,

Its available as drag-drop component.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Dvent Purchased

Is it possible to add a FEATURED IMAGE to a News item?

freevision

Hello,

Not designed to works so. Image could be added into content as you already know.

Regards.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi Free Vision

Just a couple of quick questions!

Where is the css to change the text sizes and colour in the testimonials slider. I have tried in the back end but it changes the main text as well!

Also is it possible for two testimonials to slide at once when you hit the next button, so it completely replaces the two that are on the screen?

Thanks

Ryan

freevision

Hi,

1 – Adding something like below to Theme Options > Extras > Add-On CSS

.buble-box * { font-size: 16px !important;}

2 – We can try do it for you if you let us access your WP admin for a while.

Regards.

Default-user

How can I PM you?

Default-user

I have PM you, please check my email! Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
harrod Purchased

Hi ozy how are you,

i have a problem with the revolution slider plugin is not working properly…

can you help me with this….

thank you very much

freevision

sure I can. please contact us by email and share URL.. lets see what s going on your side.

thanks

Default-user
harrod Purchased

OK ozy please check your email… thank you

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, is this theme compatible with W3 Total Cache Plugin ?

Thank you!

freevision

Hello. thanks for contacting us. there was a few buyers who used cache plugin and no issue has been reported about it. should work mate.

cheers :)

Default-user

Thanks for your reply! I will be using it on my next project ;-)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

1-intro in widgets, 2-Add for example “categories” and “search”. ok Saved. its Good but… 3-Refresh/Intro again in Widgets = ERROR…. Not Saved Changes …. Only happens in Sidebar New Create by Administrator, and not Default (Footer and Footer Bar) this found Good, yes saved to change. i need only remplace this function, not all theme, but i has changes in theme.. thanks for your help. please check your email,

freevision

we’ll reply you asap. thanks

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
loxy Purchased

Is anyone else having an issue where nothing is showing on the page? I imported the demo content but nothing appears on the homepage.

Refreshed, cleared history, redone permalinks, tried on alternative hosting to no avail.

I’ve sent in a ticket yesterday but posting here in case I’ve done something stupid and another user can point me in the right direction.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
loxy Purchased

Further to the above the page gets to <section class=”standard-page”>

then nothing else is output :/

freevision

hello mate. I’m sorry I didn’t get what you mean. could you please contact us by email.

kind regards

loxy
loxy Purchased

mailed via ure profile. Thanks

freevision

Hi,

MBString module have to be installed/enabled on your server, as you later said ;)

Regards.

loxy
loxy Purchased

Ta, that fixed that. Now I need to figure out why the filter isn’t appearing on my page with portfolio-listing ;(

freevision

Hello mate. could you please open a ticket for us or send us an email. let’s see what s going on your side.

cheers

loxy
loxy Purchased

Will do

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I’m not sure if you’re getting the responses to my tickets, but there is still an issue with the OL on my site. I believe you may have fixed the UL, but those weren’t actually the problem. :) It’s the OL (numbered lists) in the Wordpress editor that are not showing up. Also, these aren’t indenting the way they should either. Please advise on how to fix, or if you need to adjust something, please do.

ALSO, I need to turn off the responsiveness on my site. I don’t have the current theme version, where you installed the ON/OFF button. I have the one before that. I cannot upgrade to the current theme. I’ve had to make too many customizations, which I would lose & would also lose a good deal of work on over 200 pages, so I need to know how to remove the responsive aspect from this theme version. It’s not rendering properly on mobile devices with it.

Thanks for your help. :)

freevision

Hello,

We have responded your tickets as well as we can.

Regards.

Default-user

I have made too many customizations—I can’t part by part put this back together. :) It would way take too long.

Please—can you just let me know how to turn the responsive aspect off in the current version of the theme that I have? It is not working properly, so I need to remove it.

Also, on the OL & UL styles, the margin-left is not working to make the indent occur. Please advise…

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
harrod Purchased

Hi ozy how are you, i wrote you an email and i havent got an answer please can you help me the slider panl is not working properly can move texts cant change css, can insert a button… nothing…

please help me…...

Mauricio Barco

freevision

Hello,

Sorry but there is no email waiting to be responded. Have you just send it?

http://ticket.ozythemes.com
  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Russian Federation

not sort the blog by category

  • Has been a member for 5-6 years
  • Bought between 1 and 9 items
raimundo Purchased

Hi,

I’ve purchased the template yesterday and placed a couple of tickets on the support center but did not receive any confirmation email or ticket number.

freevision

all support requests are being process and reply one by one. kindly asking you to be patient.

regards

Default-user
raimundo Purchased

No problem at all. I was wondering only. The theme is high quality by the way

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
aklemer Purchased

Hello, I’m having some problems with the theme options. Many of the options are not visible. If I click where they should be, the drop down appears. It’s a bigger problem when I need to slide font sizes. What can I do to resolve this?

freevision

hello, thanks for buying our theme. seems like you already installed option tree plugin seperately. that may cuase this issue. if you have installed it please deactivate and remove it. let us know if that works.

regards

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
mkayes Purchased

Good Afternoon:)

I am not one to write reviews in fact this is my first. This theme is the most magnificent I have ever worked with. I have been working with Wordpress for years. This theme is by far the most enjoyable and flexible theme I have ever had the pleasure to use. Don’t hesitate for another second and get this theme. You won’t regret it!

Have a Great New Year and Thank You to the Amazing Developers of this Rockin’ Theme!

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