755 comments found

  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years

How do we pm you Mag??

freevision

Hi, you may contact us by ozy@ozythemes.com. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
alive555 Purchased

Hi there,

I am building a portfolio site for my client who chose your theme as the basis for his design.

It’s a nice theme on the whole, but the portfolio modules do not seem to work as advertised.

I have created a bunch of portfolio posts, categorised them (featured/development) and added them to the homepage on the left of “Latest News & Announcements” as “Portfolio Listing” & “Featured Works” modules.

http://www.amiproperty.com/

The dom is being generated, as I can see it in the console, and if I fiddle with the CSS a bit it is clear my portfolio posts are being generated on the page, but they are not getting rendered properly.

Please take a look and let me know how I can get this portfolio slider working using either the “Portfolio Listing” or “Featured Works” module.

Many thanks

Jamie

freevision

Hello Jamie, Thanks for buying our theme. Have you tried to deploy “Portfolio Listing” as fullwidth? Could you please open a ticket for us and share your admin info, let us take a closer look what s going on your side. Hard to see from here.

regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
itoolpro Purchased

We are using cosmox theme for one of our sites and we are facing some serious issues: 1. When we set sidebars to a page, every time we update the page, the page url(permalink) is changed to the sidebar url. if we delete the permalink and click ok, it get the page url and then only the page is saved to original permalink. this happens everytime and only if the page has sidebar assigned.

2. On home page, we added Triple box (toolbar below editor). It shows on the page fine. But if I try to update the page, it disappears and if I try to update the page again, its gone from the page too. Every time I update the page, I have to add the triple box and set all the content.

I have already created a ticket for this (#958325) but they are not able to fix it. If anyone knows what is the issue as I am facing problem updating my site, please update me.

freevision

Hello, according to our ticket logs we’ve responded 8 tickets of you. And last time we asked you to install the theme at local server see if the same issues are occur. we investigated these issues and couldn’t generate them on our side. this is why we asked you to try it at your local. please let us know the result so we may run another way to solve it.

kind regards

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Just a quick one!

What custom code in the css will turn the text in the email form to black?

I have set all text on the site to white and just need the text in the form black!

Thanks

Ryan

freevision

we have options for contact form. please check for Theme Options > Skin > Form

for further info please contact us by email.

kind regards

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
markmoe Purchased

Hello Freevision! Loving Cosmox! Beautiful theme. Really quick though, I just installed it for the first time (version 1.4.0) and am getting this alert in the theme options admin.

New version of COSMOX available. Please visit here (TF) and go to ‘Downloads’ page for the download.

I have the latest version already. Any idea how to make this message go away?

Thanks again for a beautiful, well thought out theme!

freevision

Hello, Thanks for buying our theme. you are too kind. In fact that alert suppose to show up just once. We’ll investigate this issue on our side. thanks for the tip.

regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

hi Guys,

The screen options drop down menu is not working, are you aware of a solution on how to fix this?

freevision

Hello, Do you mean main menu on responsive mode? could you please provide more information with the issue and open a ticket for us.

Thanks

  • Has been a member for 1-2 years

Hi Ozy, I remember someone used your theme but had a different layout for the team member page ( http://cosmox.ozythemes.com/features/our-super-team/ ). Do you have an example of this? It didn’t use the flipbox wrapper.

freevision

Morning,

I’m sorry I don’t remember. Maybe it was a 3. party plugin.

regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
manuelap Purchased

Can anyone let me know when my ticket (of last Tuesday, did not get confirmation email) will be answered. I have serious issues with this theme that customers complain about. It really needs to be fixed, so can you please look in to my last ticket? Greetings, Manuela

freevision

Hello Manuela, could you please provide your ticket ID so I’ll check if we got it or already replied.

kind regards

Default-user
manuelap Purchased

I am sorry but I do not receive confirmations of my tickets….

freevision

Can you please try one more time and tell me your ID. I’ll look for it myself.

freevision

Hello Manuela, we just got your ticket now. there is no early submitted ticket from you. we’ll respond your issue asap.

thanks

Default-user
manuelap Purchased

Thank you for you excellent support. You went all the way to help me out. 5 stars for support!

freevision

You are welcome. You are too kind. :)

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
garydee77 Purchased

guys I also am getting this message full time – even when I am runnin 1.4 the latest version – I need this removed (how can I manually?)

New version of COSMOX available. Please visit here (TF) and go to ‘Downloads’ page for the download.

Pls reply the answer here so others can benefit from this response and not having to open a single ticket for it. thank

freevision

Hello, please try to edit functions.php file and disable these lines

//Version Check

if ( is_admin() ) { include_once ( get_template_directory() . ’/functions/admin/update-notice.php’); }

that should work.

regards

Default-user
garydee77 Purchased

thanks guys – thats sorted it

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hello I am having an issue when I post more than 2 portfolio items.. can you help pleaseee!!!!

pLEASE LOOK AT IT : www.vacreativeschool.com

I have not had this issue before….

freevision

Hello,

Apparently you have missed something or miss entry… Could you please open a ticket and share your admin user / pass so we may investigate it for you.

kind regards

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

HI, ive added a custom font, it shows fine in IE, Firefox and Chrome but when viewing it on an ipad in safari it doesn’t show, is there a way to get it to show?

cheers

freevision

Hello. Could you please open a ticket for us. We will have to check for you.

kind regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi,

Congrats for the theme. It´s awesome. I´ve finished a website with your theme (I have 1.3.1 version) but I have problems wit Internet Explorer 9. All the frames are differents. It´s impossible to put 2 videos y two columns. Could you help me? Do you know if I need to chande something for IE version? In Firefox, Chrome and Safari looks Ok.

Thanks for all.

J.

freevision

Hello, to have a closer look can you share your URL with us and please open a ticket for us.

kind regards

freevision

Hello, we’ve checked your site and noticed that you just uploaded TTF font which required to upload other requrested formats. otherwise fonts does not work with all browser. please convert your font for other requested formats and upload. it’ll do.

thanks

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
garydee77 Purchased

guys – have you no box to add in Google Analytics in the theme options? just noticed there when setting site live? thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
onurkek Purchased

How to add moving effect to image in slider, like layout 1 ?

freevision

Hi. You mean revo slider?

Default-user
onurkek Purchased

yes, revo slider

freevision

you can input “jqfloat” into Style field. that how it works.

Default-user
onurkek Purchased

there is no option like “jqfloat” http://flic.kr/p/dSyv27

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hello can you please help i am getting the following error on the top of every page.

Creating default object from empty value in /homepages/39/d448457213/htdocs/blightymedia/wp-content/plugins/contact-form-7/includes/controller.php on line 131

Any Idea?

freevision

Hello, please open a ticket for us and share your admin infos. we may have a look what s going on your side.

thanks

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years
arrenato Purchased

Great topic, thanks for perfection!

freevision

Thanks mate glad you like it. :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States
  • Exclusive Author

Is there a way to have vimeo portfolio items display without the black bars on the side?

Also in portfolio posts to display the content in the main page instead of the little widget box below?

This is sort of a dealbreaker for me.

Thanks

freevision

Hi,

1 – If Vimeo embed support the style you wanted, yes.

2 – Can you make it clear please?

http://ticket.ozysupport.com

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am having complete trouble with this theme completely it just doesnt seem to appear for me I have reached out to envato, themeforest, and anyone possible to help me with the theme but I cannot get to work it has been installed properly removed and installed again and again but I am getting no where and I am not getting any type of help I keep getting the same answers.

freevision

Hello,

If you have opened a ticket already your questions answered for sure.

http://ticket.ozysupport.com

Regards.

Default-user

I definitely opened a ticket and definitely received an answer but not an answer to my question. I am basically experiencing an issue like oliver3092 below me

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Spain

Hi, I found a major problem in the design. If the menu has sublevels. If the text is large and the browser window is reduced. Can not display the text of the menu completely. This submenu items should be displayed to the left, if there is not enough space on the right side of the screen. I have several menu options that can not be displayed.

Please fix this. Thank you. It can happen to many customers.

Thanks.

freevision

Hello. Could you please share a screenshot?

thanks

Default-user

I just created a Support ticket

freevision

Thanks. we’ll have a look what we can do!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I was able to get the theme up but I cannot find the 10 theme options at all only about 2 of them show up.

freevision

Hello, If you’re facing an issue please open a ticket for us. We’re responding only ticket request. we’ll be waiting.

thanks

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