768 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How do I get my menu buttons to open in a new window

freevision

Hi, you mean external link?

Default-user

Yes…. On my menu i want to have a button called RADIO STATION and when they click the button I want it to open in a new window

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Great theme. I also have the problem that many others have, How do I get the 10 different layouts you show here on themeforest (I know the images are not included) and they are supposed to showup as color options. But color options just change the color and on the navigation bar, the home has a link to all the outlines on YOUR domain.

Please help Thanks

freevision

Thanks mate. Could you please open a ticket for us. We’ll guide you how to do.

Cheers

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 6-7 years

Hello, great work! I need of two information: I need to implement this menu in place of the current one without having problems?: http://labs.sevenspark.com/UberMenu or maybe you have a menu that has these features? other question: it is possible to implement an accordion menu in the sidebar?

thank you p.bortolotti

freevision

Hello, thanks for buying our theme.

1 – Accordion menu can be add as shortcode into text widget. 2 – You may have a look into header.php for menu. Current menu created based on standart WP menu.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
  • Mexico
arkanoyd Purchased

hello I recently buy this great template, only since I try to install the template shows me an error as well as the slider plugin, I had to upload with FTP, rated field that step all right, but when I want to install the dummy xml, presents me error …. I’ve already changed php.ini and not let me. use Wp see. 3.5, but also I try to install it without success in WP 3.4 (version 3.4 could automatically upload the template without error, but the plugin install xml reports dumy slider and error) What am I doing wrong? Thank you!

freevision

Hello, thanks for buying our theme. Could you please open a ticket for us. Let’s see what s going on your side. We have free installation service. Cheers

Default-user
arkanoyd Purchased

I already opened a ticket but I have answered, is why I am contacting Here

Default-user
arkanoyd Purchased

Hello After several sleepless efforts and I can already start the template. P.S. unfortunately your response times were not expected, I hope that the next time you can help regards

Default-user
arkanoyd Purchased

hi I continued with many problems setting this template Since the installation of the template to the continuous time settings trouble ….. I have 2 weeks with it…. I do not know what I’m doing wrong, but I still have configuration problems lthough I read the instructions

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 4-5 years

Hello, having an issue with the homepage not displaying the homepage content (after following the set-up steps for creating the homepage it still shows the blog). I checked settings, made sure the check box was checked on the homepage, not sure what’s up. I realize you’ll probably say “send in a support ticket” but I did a few days ago. No idea if it’s even been looked at. Ideas?

freevision

Hello mate. Could you please share your ticket ID, I’ll check if we already replied or missed it. For sure we’ll help ya.

Cheers

Default-user

No need, you have taken care of my issue. Thank-you! I can definitely see using this template again and again. Amazing how much choice and customization was built into this theme. Hands down now my favourite theme I have bought from themeforest!

  • Bought between 500 and 999 items
  • Has been a member for 4-5 years
flevy Purchased

Hello, i have an issue with the blog listing: the filter don’t appear! after installing 3 times wordpress, 3.5 first, see it was 3.4, so i install 3.4.2 , don’ t work, and finally 3.4 on the dummy content, the filter works, but if i do exactly the same thing myself it don’t work

  • Bought between 500 and 999 items
  • Has been a member for 4-5 years
flevy Purchased

Second issue with the blog: it show only 6 posts on the page, if i put nothing, 9 or 100, it don’t change, only 6 appears, and the other in the pagination

  • Bought between 500 and 999 items
  • Has been a member for 4-5 years
flevy Purchased

sorry, now it works but the filter still not working, it don’t appears

freevision

Hello, please open a ticket for your technical issues. it’s hard to see your issue from here.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Love the theme! Is there a way for only the homepage to be blank, without the container box showing. Basically I just want the homepage to be the background slider. Heres the site and you’ll see the container showing on the homepage.

http://esplv.teamallball.com/

Thanks! Andrew

freevision

Hello mate. I think it’s possible. Please open a ticket for us let’s discuss how to do.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, I’ve submitted a ticket for this question already, but I think it should be pretty simple to answer here. I now have 2 questions.

1. On the classic blog main listing page, clicking on an image launches a lightshow box that autoplays a slideshow of all images from all posts in the blog. How do I turn off the autoplay feature of that slideshow or simply make the image link to the blog post itself instead of a lightshow box?

2. This is a simple question… How do I correct the mistake on the Team Members page where the email link points to “http://www.myurl.com/emailaddress”, where it should point to “mailto:email@url.com”? All of the other social link fields seem to be correct except the email one.

I absolutely LOVE this theme by the way! Thanks!

freevision

Hello, we’ve already replied your ticket. please share us your admin user/pass so we may do it for you.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Seems that your answer is always open a ticket but if everyone has the same or similar question wouldn’t it make sense to answer it in a open forums so we ca save you time of repeating yourself and we can learn the answers all at the same time. I still dont have my answers if you answered the questions in a open forum like so many other successful sellers you would have less headaches and happier customers .. I have moved on and learn a valuable lesson..

freevision

Hello,

yes our first reaction always will be redirecting customers to ticket system. That is the best way managing support requests on our side. If you’re seeking forum for sure you may check over here : http://forum.ozysupport.com/

If you’re facing any other issue don’t hasitate to open another ticket.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
shopi972 Purchased

Hi, i already posted a ticket yesterday but don’t have answer till now. I really need to know how to use predefined layout (like wooden art) in my own site. Thx in advance

freevision

Hello,

please download dummy data (Layout 4) from here : http://cosmox.ozythemes.com/help/dummy-files/preview-content/

then please follow step by step installation instructions.

regards

Default-user
shopi972 Purchased

This is the fourth time, i re-install WP. Then i added the theme, i activated it, added the importer plugin, and imported (with the importer) the “cosmoxlayout4.wordpress.2012-11-07.xml” file that i downloaded previously … and nothing !!! The importer is really slow, and finally i have the same layout i had at the beginning. So, i just want the theme with the layout number 4 in order to customize it. How can i have it, simply … could you give me the exact steps please ??

Default-user
shopi972 Purchased

Of course i have the datas, articles, comments and more … but i don’t have the layout with widgets placed as Wooden Art.

freevision

Hello, please open a ticket and share your admin user/pass so we may set things up for ya. regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Will my theme still work if I upgrade to Woocommerce 2.0?

freevision

Hello, we haven’t updated yet. Not sure if that works. requires to run some test.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
klewan Purchased

In your theme demo, you have images in the rev slider with floating effect. I cannot find this option in rev slider. Could you guide me on how to put an image in floating effect? Thanks.

freevision

Hello, that s not revo’s option. we created that effect mate. just enter “jqfloat” in your style field which required object for animation.

that should work.

Cheers

  • Has been a member for 5-6 years
  • Bought between 1 and 9 items
raimundo Purchased

Hi, I was wondering how it would be possible to add additional information to the portfolio page. I need a couple of fields to be created on the admin area for all portfolio items and obviously display them on the front end. I need an introduction for each portfolio item and some call to action which need to different per portfolio item. I am not able to see any custom fields on the portfolio page.

freevision

Hello, we’ll update our documentation related this request so you may check from there.

Cheers

Default-user
raimundo Purchased

Hello, Are you updating the documentation explain this particular request? I’ve checked the documentation published on the January update and there is not info about extending the portfolio or any other element from the theme. I would love some feedback as this is now a very important element for the delivery of the project. Again, thank you very much for your great work.

Default-user
raimundo Purchased

I’ve installed the Advanced Custom Fields and the option to add custom fields appear on the post and the pages but not on the Portfolio items. Is there any setting that I can change to display to create and add custom fields on the portfolio pages? Thanks in advance

Default-user
raimundo Purchased

Thank you very much, this is of great help. Fantastic support as always

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
atrfede Purchased

Fabulous theme, very average support. I posted a ticket days ago with a very simple question: Why are sidebars disappearing after I place some widgets in them?

Still waiting for the answer…

Hopefully the new forum will serve the community better than the ticketing system.

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

There appears to be a problem with the content in page designer. Every time I move the page the content of page designer area is lost (deleted.)

freevision

Hello,

well that s odd. Could you please open a ticket and share your admin user/pass. Let us have a closer look. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
atrfede Purchased

Let me insist: Why are sidebars disappearing after I place some widgets in them?

Please, donĀ“t tell me to open a ticket as I did so days ago…

freevision

please tell me your ticket ID I’ll check if I replied your ticket. thanks

Default-user
atrfede Purchased

Sure freevision: Its #407174. Thanks

freevision

hello mate :) your ticket has been replied. If you face any other issue please don’t hasitate to open another ticket.

regards

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 4-5 years

I’m trying to figure out hot to get the “gallery” style Blog posts to work. I don;t see any documentation on it. Is there a resource I can see?

freevision

Hello, it’s not clear what you are asking yet I recommend you to check this documentation first. http://cosmox.ozythemes.com/help/page-designer/blog-listing/

If you can’t figure it out please open a ticket and share your admin user/pass we may help you faster that way.

cheers

Default-user

Thank-you for the quick reply. Just checked and no go. What I mean is you have blog post options including “Quote”, “Image” “standard” “gallery” “video” etc. And the in the blog post feed the image (if using gallery) is in a slider of sorts. There is no documentation on how to use these and I can’t seem to figure out how. I can open a support ticket but it may be good for others to know. I don;t think its an issue either, just not apparent.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States
cryderc Purchased

Hey posted a ticket yesterday #428548 was wondering if you guys have checked it yet. It is in regards to woocommerce not styling correctly.

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