768 comments found

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 4-5 years
fkeone Purchased

I bought the theme, and cant use! I cant install de “dummy content” and oppened a ticket #490235, nobody helped me yet”!!!

freevision

Hello, sorry for delay we got some technical problems on our side. We’re back online now. Just checked your ticket ID and seems we already responded your ticket. Could you please contact us by email and share your admin user / pass with us.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
  • Mexico
arkanoyd Purchased

Hello again I have a nearly a month to buy a template and I still prpoblemas with settings. This is what happens when I start session manager in some days shows me:

Warning: file_get_contents () [function.file-get-contents]: http:// wrapper is disabled in the server configuration by allow_url_fopen = 0 in / home / seguroho / public_html / TestPro / wp-content / themes / cosmox / functions / admin / update-notice.php on line 52

Warning: file_get_contents (http://www.ozythemes.com/theme_versions/cosmox.txt) [function.file-get-contents]: failed to open stream: no Suitable wrapper could be found in / home / seguroho / public_html / TestPro / wp-content/themes/cosmox/functions/admin/update-notice.php on line 52 Can not connect to update server

Why do this? I also presents good pictures in woocommerce

freevision

Hello, sorry for delay we got some technical problems on our side. We’re back online now.

I think you need to share this issue with your Hosting firm. Seems like that is a host issue.

cheers

Default-user
arkanoyd Purchased

Hi, thanks for replying I’m sorry but I do not understand you, this template and I’ve tested two different hostings and the two shows the same. I also informed you that I am the administrator of the lodgings where I’m doing the tests. And WooCommerce products are not presented well

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Mexico

Hello! Great theme! How can I get this gallery look (http://cosmox.ozythemes.com/shortcodes/gallery/) in my web. I followed all the steps and I canĀ“t do it. Look http://www.migaru.com.mx/portal/catalogo/ Could you please help me? Thanks! Best regards,

freevision

Hello, sorry for delay we got some technical problems on our side. We’re back online now. If you can open a ticket and share your admin user/pass then we may see what s going on your side.

regards

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

I’ve been waiting over 3 weeks for a response. What is up??

freevision

Hello, sorry for delay we got some technical problems on our side. We’re back online now. How may I assist you?

Default-user

Our site is still not rendering on mobile correctly. docdial dot com Thanks

freevision

Hello, we responded your tickets many times. Doing our best to help you.

Default-user

This was YOUR last reply

Hello Corry,

Sorry for the delayed response, I have been mobile for few days and still so. Please write back to this ticket to keep alive, I will respond you most late Sunday night or Monday morning by time +2

Regards

Default-user

That was OVER A MONTH AGO

Default-user

PLEASE HELP ME. IT IS ONLY ONE QUESTION

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Mexico

Master where are you ?? Vacations ??

freevision

Hello, sorry for delay we got some technical problems on our side. We’re back online now. How may I assist you?

LeRush
LeRush Purchased

Hi master,

Dont worry i hope you fix the probnlemes

Well i purchase your theme two day ago and i working on it… but im using WP 3.4 cause you dont respond my fist post.

Can i update WP 3.5.1 ??? Cause its to slow DASHBOARD its compatible with WP 3.5.1 ???

2.- HOW YOU DO in revolution slider the element FLOAT ???

REGARDS

freevision

1- Cosmox already supports WP3.5 yes. 2- try enter this “jqfloat” into your style field manually. it’ll work.

cheers

LeRush
LeRush Purchased

1.- PERFECT

2.- where i put this CODE ?? can you be more especific please maybe with a screen shoot

thanks :)

freevision

Please contact me by email I shoot you a screenshot for sure.

cheers

LeRush
LeRush Purchased

OK

  • Bought between 500 and 999 items
  • Has been a member for 4-5 years
  • Spain
propulsa Purchased

I want to translate the text “view” of the utility ‘featured works’ and ‘more’ of ‘triple box’ on every page where we use these tools

thanks and regards

freevision

Hello, Translation files can be found in “translate” folder.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years
arrenato Purchased

What configuration the hosting server necessary to contact form send the email correctly? (Because the contact form does not send the email)

freevision

Hello, sorry for delay we got some technical problems on our side.

Well, contact form requires PHP mail support. Wordpress works with PHP mail support. recommend you to contact your administrator.

cheers

  • Bought between 10 and 49 items
  • Exclusive Author
  • France
  • Has been a member for 2-3 years

Hello , the update be ok soon? (for the theme and slider revolution)

tks ;)

freevision

Yes mate! :)

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years
LeBruCode Purchased

Do you have any idea of ??the release date ?

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

i bought this theme and my slider wont show up on the home page. can you help?

freevision

Hello, please make sure you entered correct slider alias.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

I’m thinking of buying the theme. Do you have an example of woocommece on the theme?

I need to be able to sell a product on the theme and not sure how this will work.

Please advise.

Kind regards,

David

freevision

Hello David,

you can browse Cosmox layout 9 with woo-commerce. http://cosmox.ozythemes.com/layout9/

cheers

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years
LeBruCode Purchased

Hello davidpmurphy,

You can visit my shop here : http://www.skiss-strapsystem.com

Kind regards,

freevision

Hello, thanks for sharing your stunning shop site. I’m impressed :)

  • Sold between 1 and 100 dollars
  • United Kingdom
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • Exclusive Author

hi great theme i have opened a ticket (527364)

its regarding the slider. i cant seem to get it working mind having a look? the details are in the ticket

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Mexico
LeRush Purchased

Hi

I have 3 day working on your theme. and is to slow whene i push UPDATE or whene im import an image whith size 30kb

i need to wait aprox 1 minuto or more to se the changes and when i preview F5 my page is the same. slow…

why is to slow i hve a good computer and internet

and i test my diferents WP and are fast.

2.- I have a probleme with my MENU BAR , i make my portafolio and in the page disappears, in the PAGES are option ””Top Menu For This Page”” but in PORTAFOLIO i dont see the option]

i need the same menu in all my pages

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Mexico
LeRush Purchased

Master sorry for all my questions… but im working on it and i have a little problems with my final needs…

I make my page designer my BLOG BOX and wonderful! but when i click view more, send me to my page post… and then say “October 9th by admin 1 415” and ” Leave a Reply ” I really dont need this elements and i dont want to my client knows i am using WP,...

how can i QUIT this

sorry for my need but i really need your help

thanks again

freevision

Hello mate, please edit single_blog.php and follow “commented lines” in php file. You can remove those code lines.

regards

LeRush
LeRush Purchased

perfect!! success!

I noticed on my url example www.mydomain.com/?news_category=read more and then i click my “news” and my url is www.mydomain.com/?ozy_news=lic-en-comunicacion

my question is… why the url have this ??? new category and ozy_news my client are angry cause i cant move this he wants only the tittle

in wich part i change this URL

thanks for all :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

I JUST WANNA SAY #LUVCOSMOX and just went to update my main sit http://SterlingWilliams.com (uh YES done via the AMAZING Freevision/Cosmox theme!... not trying to promo my site/brand, plz delete if you wish, just want to SHOW how Versatile ANYone can make their website/World View Presence with THIS INCREDIBLE WP THEME!!) and hadn’t edited or even looked at for a few months… within 2 clicks I completely changed a new key page, and most importantly again realized I LUV THIS THEME!!! Plz keep me posted on ANY of your upcoming Themes PLZ!!

  • Bought between 10 and 49 items
  • Exclusive Author
  • France
  • Has been a member for 2-3 years

YES your site is well , the online chat is a wordpress plugin?

  • Bought between 10 and 49 items
  • Exclusive Author
  • France
  • Has been a member for 2-3 years

when the v 1.5 IS OK i buy the the theme !

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years

Hi Guys,

I have one issue related to WPML: on main language (english), everything works fine. But when I switch to 2nd language (German), content from footer (widget “Text”) simply disappear. I tired string translation within WPML, widget logic plugin…but no luck – it does not work.

On other themes, it works perfectly. Can you advise on this please?

Thnx in advance :)

freevision

Hello, please create your widgets for German once again. that should work.

regards

cr3ativelab

Hi, thnx for prompt reply, but its still not working. We have submitted ticket, so please check it and give us solutions asap if possible. Thanks and looking forward for next theme update. We have really wonderful experience with this theme.

freevision

Thanks a lot. Your ticket is currently progressing!

regards

cr3ativelab

Thanks, waiting for your feedback…

cr3ativelab

Hi, any updates on this please? Thnx in advance for reply.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
marketvex Purchased

After updating the theme to 1.4.0 I can no longer move my slides around. It’s like the update stopped some of the revolutionary slider functionality. Any thoughts? I did submit a ticket just in case as well.

Thanks. Really like the theme.

freevision

Hello mate, we have not changed anything on Revo Slider. You may try to update Revo Slider as well. If you can’t handle it please let us know.

regards

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