768 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Mexico
LeRush Purchased

Hi Freevision

can you help me please. I need to put my LOGO in center and the MENU down of my logo
social
LOGO
menu

Something like this. im trying with firebug but no luck.

My client needs this in his proyect and i have 5 days trying hard with firebug but really i cant find the way

thanks for your time

best regrads

freevision

Hello,

Can you please open a ticket here http://ticket.ozysupport.com and give us login credentials for your admin panel too.

Regards.

LeRush
LeRush Purchased

hey freevision. how do i find my purchase code???

I go to my downloads and theres no option to see my purchase code Regular License Help with WordPress install Get notified by email if this item is updated

freevision

Hello, Please go to your DOWNLOADS page and click to download button and see License certificate over there!

regards

LeRush
LeRush Purchased

success!! :D

I hope your help! thanks a lot

LeRush
LeRush Purchased

BEST SUPPORT, BEST THEME, BEST EVERYTHING

100% RECOMENDED :d

freevision

Thank you, much appreciated

Kind regards.

LeRush
LeRush Purchased

Master

A tecnical question, how do i put a

in color orange?

freevision

Sorry?

LeRush
LeRush Purchased

sorry are cut my mesagge

Im trying to put my tlttle

in color Orange #ed6f00

freevision

Hello,

Everything OK? Please submit a ticket, better than posting here.

Kind regards.

  • Has been a member for 5-6 years
  • Bought between 1 and 9 items
raimundo Purchased

Hello Freevision,

I just found a problem with the content inside the tabs. If there is a hyperlink inside the tab content, the link closes the current tab but does not follow the link. Not an internal or external link.

freevision

Hello, thanks for your report we’ll investigate this issue if it’s exist sure we’ll fix it.

kind regards

  • Has been a member for 5-6 years
  • Bought between 1 and 9 items
raimundo Purchased
Correction! If the hyperlink is in a
  • inside the tab content is when the closing of the tab content occurs. I guess is the javascript used for the accordion open and closing but I think it could be helpful for you and perhaps other people
  • freevision

    Thanks again. :) We’ll have a look how does it work!

    • Has been a member for 5-6 years
    • Bought between 1 and 9 items
    raimundo Purchased

    Hello Freevision,

    I seem to have a problem with the video sizes. Everytime that I use the youtube shortcode and add the video width and height, the display goes wrong and display the video with a width of 960px regardless. The only way to sort it has been to disable the video.resize.js script and at least the video display with the right size. The problem is that they do not resize any more and the responsive display gets all wrong.

    Any assistance would be more than welcome (desperate really)

    freevision

    Please open a ticket for us and discuss it with developer team.

    Regards

    • Bought between 10 and 49 items
    • Has been a member for 2-3 years

    Any idea when we can expect the next update for this Cosmox theme?

    freevision

    Hello,

    We have planed to release in this week but probably will be available like May 20th

    Regards.

    Default-user

    Any update on the next release of Cosmox?

    freevision

    Hello as soon as we update EWA theme we’ll apply same updates to Cosmox. Sorry, development & test runs takes time.

    regards

    • Bought between 100 and 499 items
    • Canada
    • Has been a member for 4-5 years

    Is there a feature on this theme that allows you to control what content is in each column? Rather then having the columns just flow from one to the next with no control?

    Side note, I have a few support tickets in which I included video samples of my issues. Have not hear back? Is it possible to see if they have been looked in to?

    freevision

    Hello,

    First, several weeks ago we have moved our server into better one, and everything already turn to normal. Please let us know your ticket, so I will check again.

    And your first question, for now no. But there is something like this in our update list for COSMOX.

    Kind regards.

    Default-user

    I will send a 3rd time then. One more question. I can;t find out what “Persistent Navigation Menu Option (Desktop / Mobile, Desktop and Disabled options are available)” means?

    freevision

    Hi,

    Enabling persistent menu will make your menu bar always visible at the top of your page, available with following options.

    Desktop and Mobile : Persistent menu will be available on any device.

    Desktop : Persistent menu will be only available if its not an recognized mobile device. Some of the users like it so.

    Regards.

    • Bought between 1 and 9 items
    • Has been a member for 2-3 years

    I am still waiting to fix the Facebook Error from 1 month ago. My Facebook code doesn’t work…! This is urgency subject. Please help for this issue.

    Thank you,

    freevision

    Hello,

    Do you have a ticket number? Please let me know the number, so I can check immediately if I missed anything.

    Kind regards.

    Default-user

    It is urgency subject. Please I am waiting your solve.

    Default-user

    955207 You can check with this number.

    freevision

    I have disabled your code which you have placed in a text widget, and get one from Facebook, now it seems its working.

    • Has been a member for 5-6 years
    • Bought between 1 and 9 items
    raimundo Purchased

    Hello Freevision,

    I have a quick question regarding the blog listing classic. We have a lot of feedback, mostly positive, but the element that people is complaining is why the image on the blog listing is not a link to the individual blog. My question is: are you planning to offer this option in the new update/release? if not, could you point me in the right direction to change the blog classic and that the image is a link to content, exactly the same as the “Read More” text?

    Kind regards and thank you for all you hard work

    freevision

    Well, this could be done with an update, as an option.

    Default-user
    raimundo Purchased

    Could you tell me which is the file that will need change? I have a fair amount of people complaining about it and I will check if it could be possible to replicate the “Read more” link onto the image

    freevision

    Hello,

    Please open a ticket and let me do it for you. I will explain you how once I done.

    Regards.

    • Bought between 10 and 49 items
    • Has been a member for 2-3 years

    Hi, Can you tell me how we get the images in the rev slider to “vibrate” like you have.

    Thanks

    freevision

    Hi, please enter “jqfloat” into your style field on Revoslider control panel. That will work.

    http://cosmox.ozythemes.com/help/f-a-q/how-do-i-make-any-objects-like-floating/

    Cheers

    • Bought between 100 and 499 items
    • Canada
    • Has been a member for 4-5 years

    Just wondering if there is an easy way to access the integrated share this tool to change the order of the icons?

    - Updated: I found it in the templates themselves for the blog page and found the answer on the AddThis website :-)

    freevision

    Hello. Could you please open a ticket and provide more information with your request.

    regards

    • Bought between 10 and 49 items
    • Has been a member for 1-2 years
    ewise Purchased

    I have been trying to get SUPPORT for this theme for an entire 2 MONTHS!!!! I was trying not to make this public, but I’m not getting much luck with my 5-10 support tickets I submitted.

    While my site is showing on the website, it has a problem showing on mobile iOS devices. I NEED HELP OR A REFUND!

    Thank you!

    freevision

    Hello,

    We have moved our server about 3 weeks ago, and while moving some of our data get lost .

    Please submit a ticket again, I am waiting here and I am online.

    Kind regards.

    Default-user
    ewise Purchased

    Ticket sent! Thanks!

    Default-user
    ewise Purchased

    Did you receive my response?

    freevision

    Yes, we do. Already responded.

    • Bought between 10 and 49 items
    • Has been a member for 1-2 years
    yshirben Purchased

    HI, i’m trying to send you a ticket but don’t know where to find my license key.. Anyway – my question is about the Flexi slider: how to i change the color of the border/other stying options for it. You can see an example in: http://aeratron.org/e502/ I’m trying to get rid of the black border… thx, Yifat

    freevision

    Hello, please go to your DOWNLOADS page and click to item download button and see your license certificate over there.

    regards

    • Bought between 10 and 49 items
    • Has been a member for 1-2 years
    yshirben Purchased
    Also, for some reason although i insert the Google Map short code and filled in all the details i still can’t see the actual map on the site: http://aeratron.org/contact-us/
    freevision

    Hello, could you please open a ticket for us.

    regards

    • Bought between 10 and 49 items
    • Has been a member for 5-6 years
    • United States
    caphics Purchased

    Hello Freevision,

    I would appreciate some advice on how to show two different team lists so they can be shown separately.

    Thank you

    freevision

    Hello,

    Sorry, but this is not available right. And, do you mean to separating the member via some tags or category?

    Regards

    • Bought between 10 and 49 items
    • Has been a member for 3-4 years
    posherov Purchased

    I can’t figure out why the container for the site is so narrow. The preview site has it much wider. Can you tell me where the settings might be – I’ve looked through all the documentation, the theme options, the page builder and can’t figure it out. :-( Thank you!

    update: I see now that I have the option to change the templates of the pages – when I use the front page template, I am unable to have a sidebar, is that correct?

    Essentially what I’m trying to do is to have a home page with a sidebar that is as wide as the sample cosmox site.

    Also, the nav bar does not show up on a lot of the pages…

    freevision

    Hello, thanks for purchasing. Could you please open a ticket for any kind of technical requests.

    Cheers

    • Bought between 10 and 49 items
    • Has been a member for 3-4 years
    posherov Purchased

    Me again! Is there a way to just have the super title show without the smaller title without leaving the post with no name? The double naming is odd.

    freevision

    Hello, thanks for purchasing. Could you please open a ticket for any kind of technical requests.

    Cheers

    • Bought between 1 and 9 items
    • Has been a member for 1-2 years
    Steamed Purchased

    Can you please respond to tickets: #572389, & #853379

    It has been 21 days and no response yet. That’s far too long!

    freevision

    Hello, we got your admin’s access info. We’ll check your related issues and get back to you. Please do not use this board for technical requests.

    kind regards

    • Bought between 1 and 9 items
    • Has been a member for 2-3 years

    I have same issue like Steamed. My ticket number is 955207 You can check with this number. I Have been waiting since 03/29/2013.

    freevision

    I have disabled your code which you have placed in a text widget, and get one from Facebook, now it seems its working.

    Default-user

    It is done. Thank you for your help.

    • Bought between 1 and 9 items
    • Has been a member for 1-2 years

    is the theme compatible with WordPress SEO by Yoast?

    freevision

    Hi,

    COSMOX works in WP theme standards, and it should work, and we will be here to help when you need it.

    Regards.

    • Bought between 10 and 49 items
    • Has been a member for 1-2 years
    WIPHICOM Purchased

    Hi. I’ve got a pb with contact form 7 and someone let this message on this forum 4 month ago. “Hello can you please help i am getting the following error on the top of every page.

    Creating default object from empty value in /homepages/39/d448457213/htdocs/blightymedia/wp-content/plugins/contact-form-7/includes/controller.php on line 131

    Any Idea?”

    As i’ve got the same issue, maybe you found a solution ? Thks

    freevision

    Hello,

    COSMOX 1.5 ready to publish and this issue fixed too. BTW, this issue only occurs for a few buyers.

    Regards.

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