779 comments found

Aloha. Having problems with woocommerce. it is showing a blank cart page. I have reviewed my setting and it works fine with twentyten, but when i switch back to this theme, cart page is blank. Any ideas? Thank you.

freevision

Hello,

As you said, deleting and re-creating pages has resolved your issue.

Regards.

^ I figured it out. I had to delete and recreate the woocommerce pages. Works good now.

freevision

Hello,

Thank you for letting us know.

Regards.

stoutty Purchased

HI, is there any reason when i set an image to align center it floats to the left?

cheers

freevision

Hi,

Can we take a closer look? Please open a ticket and let us see.

Regards.

I bought the theme a while back and now its not showing properly. Can you help me out?

100blackmenupstatesc.org

freevision

Hello,

Please drop a ticket; http://ticket.ozysupport.com and let us take a closer look. As I can see your site is empty and COSMOX not installed.

Regards.

I bought the theme a while back and now its not showing properly. Can you help me out?

100blackmenupstatesc.org

freevision

Hello,

Please drop a ticket; http://ticket.ozysupport.com and let us take a closer look. As I can see your site is empty and COSMOX not installed.

Regards.

Lagunes Purchased

Hi! I would like to know if it is possible to increase the distance between the boxes (triple box) in the homepage. Also I would like to ask you if it is possible to make a footer with only three columns. Thanks in advance!

freevision

Hello,

All possible, but CSS modifications required.

http://ticket.ozysupport.com

Regards.

baguskah Purchased

Sorry. I have some question.

How to Use this Font (Blue Arrow) To that section ( Red Arrow)

And how to Hide or spurce up part of (black Arrow) ? This is the picture http://snag.gy/oQSpM.jpg

Thank you Very much

freevision

Hello,

You have to edit some files. Simply add “cfnt” CSS class definition where do you want to use that font.

And what part do you need to hide? Can you please open a ticket?

Regards.

Greetings,

I am very excited about this theme, it’s truly one of the best customizable there is. I have some quick questions regarding the Revolution Slider settings….

1. How do I make an image float and hover like in your demos? As far as I can tell, there no option for that, can you tell me how you did it? (By hover, meaning wobbles up and down)

2. In Revolution Slider settings, I tried to change the font in the captions, by replacing it with a google font name, but nothing shows. (using the CSS dialog button, replated arial with Tangerine). So how do you change the font in captions?

3. Is there a delay control for the time between each slot animation?

Thank you kindly! I await your response.

elegantrebel

It’s not working in Preview mode…

freevision

Hello,

Please open a ticket and let us take a closer look. And don’t forget to mention about your themeforest username.

Regards.

elegantrebel

Ok, just submitted a ticket : )

SUGGESTION?
Is there a way to create in your Page Designer Tool Box-an add on that would allow us the end user to load any WP Widget into so it appears on the page where we place it? ... similar to your other page design elements. Widgets can only be used in sidebars and footers right now correct?

Thank you.

freevision

Hello,

Thank you for the suggestion. Custom component have to be developed, as you say widgets only placed into sidebar.

Regards

Default-user

That would make this excellent theme the best out there available.

raimundo Purchased

Hello Freevision,

Just a quick question, which file handles the twitter API? It seems that they changed it this weekend and it is not working anymore with the theme. In my website it displays only the “loading tweets….” message. www.practicology.com

And it is the home page which makes it more urgent really.

Thanks,

Default-user
raimundo Purchased

Hello Freevision, Do I need to upload the whole theme or just add the functions>twitter folder? The theme had a certain amount of changes and can not overwrite the existing installation.

It would be of great help if you could give some instructions of which files are being affected.

Thanks

Default-user
raimundo Purchased

I’ve upload the folder twitter to the functions folder and updated the scripts>Jquery>jquery.tweet.js but still not working. Any idea which other files I need to upload?

Thanks

freevision

Hello, please open a ticket for us. But please make sure you updated your theme files according update logs on our profile page. Thanks

I love this theme! My only request would be that you integrate the visual composer into the theme like you have with EWA. I have used visual composer with this theme but it conflicts with the theme settings in the admin area.

freevision

Hello,

Sorry, but we are not going to apply Visual Composer on COSMOX.

Regards.

Love the responsive page formatting of Cosmox! I’m still amazed how well things look on a small smartphone screen as well as a tradition desktop.

But…

I have several blog pages where I want one or more image I insert to be the full width of the page… meaning they scale appropriately on different devices.

Tried various plug-ins. Any that seem to work end up conflicting with Cosmox causing weird behavior somewhere else. Frustrating.

Do you know of any responsive image add-ons or plugins known to work in the Cosmox them world?

freevision

Hello,

Can you please submit a ticket and let us see what actually it look like? Giving 100% width to your images didn’t work for you?

Regards.

weduggit Purchased

Hi apparently there seems to be an issue. When trying to upload and image on the home page I get this error “Cheatin’ Uh”

weduggit
weduggit Purchased

Running 3.5.1. Im going to try and disable my plugins and see if that is the issue. I will let you know. Also i wonder if its because the admin ID has been changed from1, i did that for security reasons. also it only dose this error on some pages not all

freevision

Well, strange. Have you applied that solution? Without any fix, there are hundred of installation working as expected.

Regards.

Greetings,

How do you change the font size of the top menu items?

Thank you

freevision

I don’t think I can help you unless see your admin panel. I asked you to open a ticket and share your admin panel access info. So we may investigate if all works fine.

thanks

elegantrebel

Your instructions are very, very poorly done. You have a really nice theme, one of the best I have seen as an award winning Creative Director, but very poor instructions.

I can suggest some really nice things to you how to enhance your instructions, then your theme would be perfect.

freevision

Thanks for your suggestion. I don’t think we’re on the same page. Kindly if you’re having an issue feel free the open a ticket and gladly we may have a look after your website. Thanks again!

Wow, I can’t believe something so simple as changing the font size of the menu is not available?

freevision

I guided you as below. yes that something so simple was there since the first day!

Hello, I was wondering how to you slow down the time pace for the testimonials box? There is only the setting for the animation speed, not how long each testimonial pauses. Right now its way too fast not matter what I choose. I would like to pause it at least 10 seconds each.

Thank you.

freevision

Hello,

We have used jQuery plugin (jCarousel) to build it. And the accepted speed parameters are listed there. If you want to tweak something “functions/layout-object.php” search for “testimonial”

Regards.

Greetings,

I have one more question on the Page Designer, how do I add some space before a testimonials box? Meaning, I would like to position the box vertically a bit down instead flushed to the top, how can I add spacers?

freevision

Hello,

You can add HTML into “Anything Box”

Regards.

ayyon Purchased

hi, freevision, I’ve tried everything. but, logo can not be changed… screen record video

http://www.youtube.com/watch?v=MXmyzf3ly-o&feature=youtu.be
freevision

Hello, please open a ticket for us and share your admin credentials, so may investigate your issue. Thanks

ayyon
ayyon Purchased

Please it’s urgent.

freevision

Responded already.

Sorry too bug you again…

I am finally ready to present my site to my client, but the top notification bar keeps on coming up eventhough I have marked to “hide” in settings.

Is there a way I can manually just delete that off the page somewhere? I really do not want it and its interfering with my design layout of the site.

Thank you. T

freevision

Hello, glad to hear you’re ready. Please empty Top Notification Bar field from the admin panel. It’ll be off.

Thanks

Steamed Purchased

Can you please tell me what do i need to do in order to hardcode the Blog sidebar (right) into the single?blog.php page template?

I need to do this so I can carry out multiple bookings with the Events Manager Pro plugin that I’m using with your theme but it’s not working.

I have over 600 events so I really need to hardcode the whole template to modify the events rather than going through each and every event one by one which will take 3 or so days to complete.

Thanks for your assistance

freevision

Hello please open a ticket and let’s have a look on your side.

Thanks

Default-user
Steamed Purchased

I have opened a ticket thank you.

freevision

We will respond your ticket as soon as possible.

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