80 comments found

Hi Pre sales question. Is it possible to use this theme without a shopping cart? For example I like the header and the slider but I would just like to have regular page content underneath. Thanks.

ignitethemes

Yes absolutely.

Greetings.

Is your theme support cyrilic by default?

It’s looking great, looking forward to work with it. Thanks =)

ignitethemes

Yes it does, just add the cyrillic character set in the google font panel.

keyf Purchased

Hello,

the demo file doesn’t work. Please help

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

Hello how do i activiate the layerslider?? How do I add pictires to the slider??

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

Hello,

Just a simple question, is it possible to have a list of all shortcodes available in your theme please ? Thanks !

ignitethemes

Hello, Their all listed in the documentation/Shortcodes

Default-user

Amaizing ! thank youuu !

Hi where exactly do i enter to shortcode for the layerslider to appear in the homepage? I believe it is in the header php in editor but where in the header php? Any help would be appreciated, thank you.

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

hello , i want to purchase the template , i need to know if is compatible WPML. Thank you.

ignitethemes

Hi, yes it is.

Do i need to repurchase for updated version of this theme?

ignitethemes

No just re-download from your account.

imagnu Purchased

Still loving this theme!!!! I would like to add a search box to the top menu where login cart and shop are – can you just give me the code to add to the header message box in theme options – I don’t need login so the search box could go there or ideally cart and shop first then search.

I have forgotten my support login details and just hoping you can just quickly give me the code.

Thanks for your assistance :)

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

msanbo Purchased
Hi I am having an issue with the products. http://candacepoker.com/?post_type=product

They are all messed up?

Mike

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

Lisstik Purchased

I have problem with Layer Slider and I can not register or login with FB to your support forum

ignitethemes

Try registering the old fashion way.

Default-user
Lisstik Purchased

I can not register in any way

ignitethemes

That’s odd, leave me your email, first/last name and I’ll see if I can set you up. Send info to ignitethemes@gmail.com

http://wcsdedesign.com/hud

Please have a look i guess there is some problem in footer section….

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

I guess its not compatible with wordpress 4 ?? i m getting error on for header.php can u please look into as it is live…..

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

http://www.hud.com.au/ here is the link

Hi! We love this theme and would like to use it for a gift guide, so could it be all used including the shop area where we list the products and prizes just without the shopping cart? Thanks!

ignitethemes

Yes I believe you can.

Im having trouble integrating the Yoast SEO with this theme. The titles and meta description show up in the html, but not in google. Is the theme overriding this?

Thanks, Tara

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

khoavo Purchased

Hey, this theme is currently compatible with the latest Wordpress 4.1?

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

Default-user
khoavo Purchased

I did, I had replied in Private Message with my WP Login so you can go in and fix the issues for me. Thanks.

Default-user
khoavo Purchased

Hey buddy, I’m just checking back to see if you’ve completed your testing of the Shortcode Generator, as it was not working. I had replied via Private Message in the S.F. Thanks.

xscapemd Purchased

Hi,

I already sent a support ticket regarding the issue (#370514). No response.

Can you tell me how to increase the height for the logo and social icons header section.

Half the logo and half the social media icons are hidden. I tried many combinations in the css and couldn’t work it out.

Could you please let me know how to fix this issue.

Thank you.

Default-user
xscapemd Purchased

Hello again, could you please answer my question either here on in the support ticket?

ignitethemes

Hi, will take a look at your ticket asap. Thanks.

Hi, your theme isn’t compatible with Woocommerce 2.3.5. Will you be upgrading this theme any time soon? If so, when? Thanks, Natasha

ignitethemes

Please submit a support ticket via our Support Forum, thanks.

Default-user

My designer purchased the theme and we are not in communication. Therefore, I do not have a purchase code. How else can you I submit a support ticket? If there’s no other way, please answer the questions here? thx

My designer purchased my theme and we are not in communication. Therefore, I do not have a purchase code. How else can you I submit a support ticket? If there’s no other way to submit a support ticket, can you tell me when you will be updating this theme to support Woocommerce 2.3.5. Also, will you all be updating more regularly?

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