An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by pezflash

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from pezflash:

If you have any doubt or problem installing/customizating this file, please, contact me through my profile form, i’ll be replying by email as soon as possible. http://themeforest.net/user/pezflash

For simple feedback messages, you can write down on the comments tab (above) directly.

If for some reason you are not satisfied with this product, please contact me to talk about before giving a bad rating. I’ll be glad to help you out on any issue you may have.


> Standard free support includes:

  • Answering questions about the template and its features
  • Answering questions about small basic changes over the current code
  • Fixing bugs and reported issues / updates

> Standard free support doesn’t include:

  • Customization and installation services
  • Deep support for third party plug-ins
  • Sending original sample images

Frequently Asked Questions

UPDATE LOG

v2.1 – 13/11/2013
-Mayor update with jquery version upgrade (v.1.9.1) and improved jquery dependencies.
Plugins updated.
Solved an issue on latest Safari versions with the fullscreen slideshow
-Help docs updated

v2.0 – 10/12/2012
-New About section including auto scroll text and internal link to portfolio section
-Help docs updated

v1.1 – 28/3/2012
-Small fix to Vimeo Player: added Vimeo API functionality to unload/stop it
-Fullscreen gallery: added preload option
-Fullscreen gallery: added autoslideshow option
-Fullscreen gallery: slideshow bug solved
-Help docs updated

v1.0 – 21/3/2012
Release version

HOW TO DUPLICATE A MODULE?

To replicate the modules follow these steps:

- duplicate the module in the html and asign it a different id (like ‘slider2’ instead of ‘slider’)
- add the item in the menu div and asign the new id
- duplicate the css for the slider element in styles.css
- create the new var referencing the new id and the proper lines on js/global.js file

HOW CAN I REDIRECT TO A SECTION BY DEFAULT ?

It’s easy, just add this line (refers to the included deeplinking feature) at the end of js/global.js file, important, at the end but still inside the (document).ready function:

$("#menu").find('a[href="#about"]').triggerHandler("click");
Change the ”#about” string with your desired section ID.

HOW CAN I CREATE A FACEBOOK APP

Follow this link for a tutorial about how to setup a FB App on your FB Page.
http://www.hyperarts.com/blog/tutorial-add-an-iframe-application-to-your-facebook-fan-page-fall-2012/

Also, here you could find some useful info about FB Fan pages.
http://www.hyperarts.com/blog/facebook-timeline-for-fan-pages-frequently-asked-questions

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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