688 comments found

ok. its been an hour… ive installed it followed your instructions 100% and yet the page is stucked on loading just like RadCon’s problem.

I have already sent you my login details using this http://www.bit.ly/Ob9nKD form. hope to hear from you asap.

your support website is not working its all linked to http://# i cant find the forum page.

thank you

Default-user

i cannot use photobucket for embedding photos and thumbnails?

Default-user

also, how do you add photos on blog posts “gallery tab”? not thumbnail. Im talking about the gallery under the comments tab on the blog post.

FRESHFACE

Hi there!

What’s photobucket?

We don’t have a gallery below the comments: http://demo.freshface.net/file/rw/wp/bauhaus-in-da-house/ Please elaborate.

Thanks and cheers! :)
— Melanie

P.S. You can also send us your WP login if needed, just click here

sorry i forgot to include my generated id. it’s 1113

jcvikl Purchased

Hello, I want to install it on new wordpress 3.4. Could be this reason to get blank pages?

FRESHFACE

Hi there!

That could be the reason, yes. Please only use confirmed compatible WP versions (you can see that in the right sidebar on this page).

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS :

Hi,

I would like to say that this is a great template, thank you very much for creating this. We are really happy with it, but I have a small problem working with is.

I would like to insert a YouTube video into the page, but it is not showing, I have tried putting in into a gallery as a big image and it also will not play.

Please can you help me? I do not understand what am I doing wrong.

Thank you for your help.

Regards,

David.

PS

I have checked about get-post and everything is correct. I have inserted couple of images into a page and everything shows correctly.

But the YouTube video will not play in gallery nor I can insert it into a page.

FRESHFACE

Hi there!

I’m afraid for this theme we will have to wait for the developer to reply. If the last comment is a user-comment they will see that they need to reply. So please reply back on this comment to indicate him that we need an answer here.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS :

eurostarmedia

Hi Melanie,

Thank you for your reply.

Yes I am in an urgent need of Developers reply as I really need this problem to be fixed as I have to deliver this website fully working and done.

Does anyone know how quickly the developer replies?

When I was purchasing the theme I did not know that such problem may occur and now I am really stuck and in need of help urgently… !!!

eurostarmedia

Hi, I have been waiting for over 2 months now, for a help with my question, I do not think this is normal!!! PLEASE CAN YOU HELP ME WITH MY QUESTION???!!!

Hello.

I’m sure I am prob overlooking it but where are the psd files for this theme located?

FRESHFACE

Hi there!

Please post with the account that purchased the theme.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Tasste Purchased

Hey i want bot this theme so when someone clicked on an intro box it would redirect them to my main site why is it not letting me?

Default-user
Tasste Purchased

Payed for the theme

FRESHFACE

What URL did you set for the introbox link? Can you provide a link to your website? You can cloak the link at www.bit.ly if you want.

Hello there…

nice one. Is it possible to supersize the theme. Let´s say double the original width and height for everything?

FRESHFACE

Hi there!

I am sorry, but it’s not possible. Although we are now working on a new theme design which is a little similar yet more lightweight and full-sized so please follow us from our profile page (click on avatar) or follow us on twitter @_freshface.

Thanks and cheers! :)

hi … I did all the settings I installed the theme, but the theme does not work? link problem No pages? What is the reason for which setting you’ve done is missing?

thanks

FRESHFACE

Hi,

please post from the account that purchased the item in order to let us verify your purchase to entitle you for support :)

Thanks and cheers! :)
— Melanie

Hello, is it possible to disable the lightbox and have the thumb->fullsize image link to a details page? So, for example, you click a thumb, then click the fullsize image… I want to be able to give some details about the project to help define it, instead of just an image.

FRESHFACE

Hi there!

I’m afraid this feature is not built into the theme, however you can always hire a developer for that.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Hi,

just three (newcomer) questions before purchase:

1. Is there an easy way to use your theme bilingual? My content will be static, so there is no need to change details easy, but the setup should be not that hard. 2. Are the icons on the main page (loupe, wizard stick, envelope) changeable? 3. Can I add a fourth section to home screen?

Thanks in advance!

FRESHFACE

Hi there!

1. There are several great plugins that allow changing langugaes.

2. Yes

3. No

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

If I were to set up two of my pages using the “Contat Page Template”, is it possible to change the wording on one of them. For instance change “Please Enter Your message” for one of them to something else but leave the other contact page the same? If so how is this done?

FRESHFACE

Hi there!

Please post back from the account that purchased the item so we can verify your purchase to entitle you for the free support.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Hi there… While I have purchased this theme, I’m a bit concerned that it hasn’t been updated since 7/2012. Will this continue to be updated? Please advise. Thank you!

FRESHFACE

Hi there!

Are you experiencing any issues or problems ? We didn’t made any updates since this version is stable and well working.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS:

Hi,

We have just started to use the WP Creative Zodiac theme (Windows) and would like to know how to remove the ’#’ from the url as it is showing “http://www.ourdomain.com/#/114-pagetitle/”

Thanks

Default-user

Hi, not sure we got a reply but if sent could you resend it, thanks

Default-user

Hi, could you reply by PM to our PM (1419) as we need to resolve the issue and questions we have with the theme, thanks. If you have not got it then let us know and we can send the questions again.

FRESHFACE

Hi there!

I’m sorry for delay. Anyway Creative Zodiac theme is fully dynamical, powered by javascript. So there can be problems with a SEO, because the primary purpose of this theme is just a simple e-card. Google and other mayor search engines are able to parse javascript, so in current situation most probably it will work. Anyway the SEO part cannot be changed thanks to the nature of the theme. Sorry for any inconveniences

Thanks and cheers! :)
—freshface

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wtf3d Purchased

when switching back and forth the top buttons of pages in the gallery possible error in different ways are empty window. Tested in Internet Explorer and Google Chrome http://animatic.a-vfx.ru/wtf3d/#/106-gallery-2/

rosh1958 Purchased

Hello, i struggle with my new wordpress theme creative zodiac, how do i get a picture from the Media Library into the Website Gallery. I have seen all those Videos on Youtube, but the form on the sreen is not the same i just cannot find it. thank you

Vicros Purchased

Hello, I am having a problem with a thumbnail not showing for a post in the blog post list.. see attachment

https://www.dropbox.com/s/d2gv1plhk5f5enu/Screen%20Shot%202013-06-12%20at%201.26.10%20PM.png

Default-user
Vicros Purchased

Login details sent.. 1514

FRESHFACE

Hi there!

I checked your site and its because you didn’t specified the image url in the backend ( post editor )

Thanks and cheers! :)
—freshface

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Default-user
Vicros Purchased

that still dont work..you did look at the DriveClub post correct?

kendrox Purchased

When you upgrade to Responsive versión ? Thanks

FRESHFACE

Hi there!

We checked Creative Zodiac template on phones / tablets, and it works well. We dont have any further plans to change this functionality.

Thanks and cheers! :)
—freshface

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ErfanMHD Purchased

Hello,

how can i disable Cufon Completely ?!!

Default-user
ErfanMHD Purchased

hello0o0o0, any one here?!!!

FRESHFACE

Hi there!

sorry for delay, you can achieve this by deleting cufon replacing in header.php. It’s these lines:

<script type="text/javascript">             //MyriadPro-Bold
Cufon.replace('.tooltip, h1, h2, h3, h4, h5, h6, h7, .comments_number, .meta_data, .blog_search_result_meta_data', { fontFamily: 'Myriad Pro Bold' });
Cufon.replace('#footer', {
fontFamily: 'Myriad Pro Bold',
    textShadow: '#000 1px 1px',
    hover:'true'
});
Cufon.replace('.nav_right, .port_prev_text, .port_next_text, .blog_menu_category_title, .go_btn_wrapper', {
    fontFamily: 'Myriad Pro Bold',
  textShadow: '#FFF 1px 1px',
    hover:'true'
});
Cufon.replace('.icon_desc, .blog_menu_category_title, .blog_menu_post_title', { fontFamily: 'Myriad Pro Regular' });
</script>
RadCon Purchased

Hello FreshFace,

Is there any plan to make this theme compatible with WP evolutions? It’s annoying that it’s impossible to make this theme work with newer versions of WP…

Best regards,
Florence – Référencement-dans-Google .

Hello there.

LOVE THE THEME. So uniquely small, simple yet impressive and beautiful. I am just having one rather major issue (for me) I cannot for anything get a Paypal button to publish to a page. It’s very frusterating as this is a rather (the most) important part of a site. You can see the button is not displaying here: http://www.tendershootproductions.com/4-make-payment/ ?
FRESHFACE

Hi there!

I’m sorry for delay. I think that this problem could be solved when you not use visual composer, but you write the page as an html with inline styles, like this:

<div style="width:50px; float:left;">
PAYPAL BUTTON
</div>

Thanks and cheers! :)
—freshface

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tendershoot

Yeah, that’s not the problem. I actually installed Visual Composer simply to try to get that specific problem to work. If you could log in and actually help me figure this out I would really appreicate it. I spent he $40 bucks for your theme. I think basic HTML should work without problem, you know?

thank you.

FRESHFACE

Hi there!

I logged it and checked it and the problem was that you were using wrong code. There was “input type=image” instead of “img” tag.

Could you please do a revision of the code ?

Thanks and cheers! :)
—freshface

SUPPORT TOOLS

HIRE US
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