692 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

ok. its been an hour… ive installed it followed your instructions 100% and yet the page is stucked on loading just like RadCon’s problem.

I have already sent you my login details using this http://www.bit.ly/Ob9nKD form. hope to hear from you asap.

your support website is not working its all linked to http://# i cant find the forum page.

thank you

FRESHFACE

Hi there!

Support is only handled here, the forum has been shut down because people didn’t go to the forum but still posted here :) I would need your website URL and possibly login details, you can send them via the form in my signature. Just tell me the ID you get afterwards so I can check for your details.

Thanks and cheers! :)
— Melanie

P.S. You can also send us your WP login if needed, just click here
FRESHFACE

Edit: Hey, I just saw your other comment. For future replies please always use the Reply button on your comment to reply back to mine, so I can keep the overview and don’t waste time asking for something you might have provided later :) Your website does load normally for me.

(If a dev checks this comment: his login ID is 1113)

Thanks and cheers! :)
— Melanie

P.S. You can also send us your WP login if needed, just click here
Default-user

i cannot use photobucket for embedding photos and thumbnails?

Default-user

also, how do you add photos on blog posts “gallery tab”? not thumbnail. Im talking about the gallery under the comments tab on the blog post.

FRESHFACE

Hi there!

What’s photobucket?

We don’t have a gallery below the comments: http://demo.freshface.net/file/rw/wp/bauhaus-in-da-house/ Please elaborate.

Thanks and cheers! :)
— Melanie

P.S. You can also send us your WP login if needed, just click here
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

sorry i forgot to include my generated id. it’s 1113

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
jcvikl Purchased

Hello, I want to install it on new wordpress 3.4. Could be this reason to get blank pages?

FRESHFACE

Hi there!

That could be the reason, yes. Please only use confirmed compatible WP versions (you can see that in the right sidebar on this page).

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS :

  • Germany
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Hi,

I would like to say that this is a great template, thank you very much for creating this. We are really happy with it, but I have a small problem working with is.

I would like to insert a YouTube video into the page, but it is not showing, I have tried putting in into a gallery as a big image and it also will not play.

Please can you help me? I do not understand what am I doing wrong.

Thank you for your help.

Regards,

David.

PS

I have checked about get-post and everything is correct. I have inserted couple of images into a page and everything shows correctly.

But the YouTube video will not play in gallery nor I can insert it into a page.

FRESHFACE

Hi there!

Please use our comment search to find possible answers to your request :)

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS :

eurostarmedia

Hi, thanks for reply Melanie,

I did search for a similar problem, but have not found a solution.

Please can you help me?

I dont really want to use the gallery at all, I would like to embed YT Video into the Page. But if its not possible, then please can you help me make it work on the gallery as I am completely stuck and must finish the site ASAP .

Thank you for understanding.

Regards,

David

eurostarmedia

Hi,

Please can you help me with my question? I have searched all the FAQ found couple of things but still it is not working on my site.

I cannot insert YouTube videos into page or posts and when I try to put it in the gallery it is not playing or there is any screen showing.

Please help me, its really urgent for me to finish creating the site in full.

Thank you for your help and understanding.

Regards,

David

FRESHFACE

Hi there!

I’m afraid for this theme we will have to wait for the developer to reply. If the last comment is a user-comment they will see that they need to reply. So please reply back on this comment to indicate him that we need an answer here.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS :

eurostarmedia

Hi Melanie,

Thank you for your reply.

Yes I am in an urgent need of Developers reply as I really need this problem to be fixed as I have to deliver this website fully working and done.

Does anyone know how quickly the developer replies?

When I was purchasing the theme I did not know that such problem may occur and now I am really stuck and in need of help urgently… !!!

eurostarmedia

Hi, I have been waiting for over 2 months now, for a help with my question, I do not think this is normal!!! PLEASE CAN YOU HELP ME WITH MY QUESTION???!!!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello.

I’m sure I am prob overlooking it but where are the psd files for this theme located?

FRESHFACE

Hi there!

Please post with the account that purchased the theme.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Tasste Purchased

Hey i want bot this theme so when someone clicked on an intro box it would redirect them to my main site why is it not letting me?

FRESHFACE

Hi there!

I am not sure what you mean by “bot the theme” – could you rephrase that for me please? For the other question I will have to wait for one of the developers to check that out. Thanks for your patience!

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

Default-user
Tasste Purchased

Payed for the theme

FRESHFACE

What URL did you set for the introbox link? Can you provide a link to your website? You can cloak the link at www.bit.ly if you want.

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 2-3 years

Hello there…

nice one. Is it possible to supersize the theme. Let´s say double the original width and height for everything?

FRESHFACE

Hi there!

I am sorry, but it’s not possible. Although we are now working on a new theme design which is a little similar yet more lightweight and full-sized so please follow us from our profile page (click on avatar) or follow us on twitter @_freshface.

Thanks and cheers! :)

  • Has been a member for 1-2 years
  • Turkey

hi … I did all the settings I installed the theme, but the theme does not work? link problem No pages? What is the reason for which setting you’ve done is missing?

thanks

FRESHFACE

Hi,

please post from the account that purchased the item in order to let us verify your purchase to entitle you for support :)

Thanks and cheers! :)
— Melanie

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hello, is it possible to disable the lightbox and have the thumb->fullsize image link to a details page? So, for example, you click a thumb, then click the fullsize image… I want to be able to give some details about the project to help define it, instead of just an image.

FRESHFACE

Hi there!

I’m afraid this feature is not built into the theme, however you can always hire a developer for that.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 1-2 years

Hi,

just three (newcomer) questions before purchase:

1. Is there an easy way to use your theme bilingual? My content will be static, so there is no need to change details easy, but the setup should be not that hard. 2. Are the icons on the main page (loupe, wizard stick, envelope) changeable? 3. Can I add a fourth section to home screen?

Thanks in advance!

FRESHFACE

Hi there!

1. There are several great plugins that allow changing langugaes.

2. Yes

3. No

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

If I were to set up two of my pages using the “Contat Page Template”, is it possible to change the wording on one of them. For instance change “Please Enter Your message” for one of them to something else but leave the other contact page the same? If so how is this done?

FRESHFACE

Hi there!

Please post back from the account that purchased the item so we can verify your purchase to entitle you for the free support.

Thanks and cheers! :)
— Melanie

SUPPORT TOOLS:

  • United States
  • Has been a member for 5-6 years
  • Bought between 10 and 49 items

Hi there… While I have purchased this theme, I’m a bit concerned that it hasn’t been updated since 7/2012. Will this continue to be updated? Please advise. Thank you!

FRESHFACE

Hi there!

Are you experiencing any issues or problems ? We didn’t made any updates since this version is stable and well working.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS:

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

We have just started to use the WP Creative Zodiac theme (Windows) and would like to know how to remove the ’#’ from the url as it is showing “http://www.ourdomain.com/#/114-pagetitle/”

Thanks

FRESHFACE

Hi there!

Thanks to the complex javascript nature of this theme is not possible. The sharp is telling the browser that he dont have to realod the page. If this will be removed, Creative Zodiac will not work.

Thanks and cheers! :)
—freshface

SUPPORT TOOLS:

Default-user

Thanks for the reply. We have a few other questions we would like to discuss via PM or email, due to their nature and attachments etc. Could you PM us to let us know which method would be best.

Thanks

FRESHFACE

Hi there!

Please post these questions here or through the tool in my signature, you can send me private message there :)

Thanks and cheers! :)
—freshface

SUPPORT TOOLS:

Default-user

Thanks, have sent a PM (1419), please could you reply by PM also

Default-user

Hi, not sure we got a reply but if sent could you resend it, thanks

Default-user

Hi, could you reply by PM to our PM (1419) as we need to resolve the issue and questions we have with the theme, thanks. If you have not got it then let us know and we can send the questions again.

FRESHFACE

Hi there!

I’m sorry for delay. Anyway Creative Zodiac theme is fully dynamical, powered by javascript. So there can be problems with a SEO, because the primary purpose of this theme is just a simple e-card. Google and other mayor search engines are able to parse javascript, so in current situation most probably it will work. Anyway the SEO part cannot be changed thanks to the nature of the theme. Sorry for any inconveniences

Thanks and cheers! :)
—freshface

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  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
wtf3d Purchased

when switching back and forth the top buttons of pages in the gallery possible error in different ways are empty window. Tested in Internet Explorer and Google Chrome http://animatic.a-vfx.ru/wtf3d/#/106-gallery-2/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
rosh1958 Purchased

Hello, i struggle with my new wordpress theme creative zodiac, how do i get a picture from the Media Library into the Website Gallery. I have seen all those Videos on Youtube, but the form on the sreen is not the same i just cannot find it. thank you

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Vicros Purchased

Hello, I am having a problem with a thumbnail not showing for a post in the blog post list.. see attachment

https://www.dropbox.com/s/d2gv1plhk5f5enu/Screen%20Shot%202013-06-12%20at%201.26.10%20PM.png

FRESHFACE

Hi there!

Most probably there is a problem with your hosting and timthumb settings. Could you please send me your WP login, so I’ll take a look?

Thanks and cheers! :)
—freshface

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HIRE US
Default-user
Vicros Purchased

Login details sent.. 1514

FRESHFACE

Hi there!

I checked your site and its because you didn’t specified the image url in the backend ( post editor )

Thanks and cheers! :)
—freshface

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HIRE US
Default-user
Vicros Purchased

that still dont work..you did look at the DriveClub post correct?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

When you upgrade to Responsive versión ? Thanks

FRESHFACE

Hi there!

We checked Creative Zodiac template on phones / tablets, and it works well. We dont have any further plans to change this functionality.

Thanks and cheers! :)
—freshface

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  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

how can i disable Cufon Completely ?!!

Default-user

hello0o0o0, any one here?!!!

FRESHFACE

Hi there!

sorry for delay, you can achieve this by deleting cufon replacing in header.php. It’s these lines:

<script type="text/javascript">             //MyriadPro-Bold
Cufon.replace('.tooltip, h1, h2, h3, h4, h5, h6, h7, .comments_number, .meta_data, .blog_search_result_meta_data', { fontFamily: 'Myriad Pro Bold' });
Cufon.replace('#footer', {
fontFamily: 'Myriad Pro Bold',
    textShadow: '#000 1px 1px',
    hover:'true'
});
Cufon.replace('.nav_right, .port_prev_text, .port_next_text, .blog_menu_category_title, .go_btn_wrapper', {
    fontFamily: 'Myriad Pro Bold',
  textShadow: '#FFF 1px 1px',
    hover:'true'
});
Cufon.replace('.icon_desc, .blog_menu_category_title, .blog_menu_post_title', { fontFamily: 'Myriad Pro Regular' });
</script>
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • France
RadCon Purchased

Hello FreshFace,

Is there any plan to make this theme compatible with WP evolutions? It’s annoying that it’s impossible to make this theme work with newer versions of WP…

Best regards,
Florence – Référencement-dans-Google .

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hello there.

LOVE THE THEME. So uniquely small, simple yet impressive and beautiful. I am just having one rather major issue (for me) I cannot for anything get a Paypal button to publish to a page. It’s very frusterating as this is a rather (the most) important part of a site. You can see the button is not displaying here: http://www.tendershootproductions.com/4-make-payment/ ?
FRESHFACE

Hi there!

I’m sorry for any inconveniences. Could you please send me your WP login, and I’ll take a look?

Thanks and cheers! :)
—freshface

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tendershoot

Thanks for your help. Would sure appreciate to have this fixed. The number you need is: 1658 .

tendershoot

It’d be really nice to get this resolved ASAP if possible. Thanks. :)

tendershoot

Could I please get some support on this. It’s really important and time pressing for me. It’s been 4 days. Thank you.

FRESHFACE

Hi there!

I’m sorry for delay. I think that this problem could be solved when you not use visual composer, but you write the page as an html with inline styles, like this:

<div style="width:50px; float:left;">
PAYPAL BUTTON
</div>

Thanks and cheers! :)
—freshface

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tendershoot

Yeah, that’s not the problem. I actually installed Visual Composer simply to try to get that specific problem to work. If you could log in and actually help me figure this out I would really appreicate it. I spent he $40 bucks for your theme. I think basic HTML should work without problem, you know?

thank you.

FRESHFACE

Hi there!

I logged it and checked it and the problem was that you were using wrong code. There was “input type=image” instead of “img” tag.

Could you please do a revision of the code ?

Thanks and cheers! :)
—freshface

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