399 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I recently purchased this theme and a couple of things… this theme does not work with Jetpack/Stats so I had to disable it. Right now the main issue I’m having is when I try to add anything to a “portfolio” the result is a link that takes me to a 404 Error rather than the actual portfolio item. Am I doing something wrong? can this be fixed? And can I add more than one portfolio category to the home page, essentially mixing them?

opendept

Hello,

You shouldn’t experience any problem with JetPack. Please, be sure to install the theme correctly.

If you’re being redirected to a 404 error page, please try to re-save your options in Settings -> Permalinks.

You cannot display items from multiple Portfolios, but you could use the “Latest Works” widget in the Homepage’s Sidebar to display items from other Portfolios.

-Stefano

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United States

Hi. There seems to be an issue with the footer bar (stretches across the entire bottom on the homepage but displays correctly within the page dimensions on other pages) and the sidebar (displays on the far right on the home page outside of the page dimensions but correctly on other pages). Please advise.

opendept

Hello,

Can you please try to check the content of any text widget added in the Homepage’s Sidebar? Also, adding a title to them may help.

-Stefano

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi there! I’m enjoying your theme a lot, but have a quick question/request for help. The coding design for the homepage ‘sidebar’/widgets is much nicer than the regular ‘sidebar’... is there a way to make the regular sidebar share/take on the same coding? I’m finding the regular sidebar coding a bit boring but love the look of the widgets when I make my ‘home’ sidebar the main option… obviously I just don’t want a double up of widgets. If you could point me in the right direction of moving this code I’m pretty confident I could do it, just don’t want to go poking around blindly. I imagine its a fairly simple thing to edit! Thanks for your help =)

opendept

Hello!

Happy you like it :)

Sadly the difference is not only on the CSS , it also requires a different structure and that modification would require a considerable amount of time. I suggest you to look up the theme’s HTML and CSS to make the customizations you need.

-Stefano

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can I use this theme with Wordpress 3.4?

opendept

Yep!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

Love the theme! However I just noticed that it loads funky in IE. the social bar is vertical, the slider loads halfway and the pages widget and some colors are reversed.

This is the site: www.commerceboosters.com

Can you please help?

Thanks!

opendept

Hello,

Can you please tell me on which version of Internet Explorer you are experiencing issues? Thanks!

-Stefano

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey!

So I got this but upon installing it I had an error saying I don’t have the following file inside the zipped folder: The theme is missing the style.css stylesheet.

Is there a way to fix this? Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
crjb201 Purchased

I have created a new page and cannot set a feature image. In Wordpress the feature image show in the thumbnail in the bottom right hand corner however, when I view the site it is not there.

Any suggestions?

opendept

Hello,

Featured Images are displayed on Posts and Portfolio Items, not on Pages.

-Stefano

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
thatmg Purchased

I apologize if this question has been asked before but for some reason, my homepage widgets are displaying in doubles and my Main sidebar isn’t showing up at all. The widget that is in my Home sidebar is showing up twice, once as a sidebar that is inverted and again as one that is not. Disabled all plug-ins, created new sidebars, moved widgets out and back in after refreshing. Any suggestions?

opendept

Hello there,

That’s pretty uncanny. Can you please try to de-activate the theme and re-activate it again and see if it helps? Thanks.

-Stefano

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United States

Hi. I’m having trouble downloading the updated version. I’m being redirected to an .xml file instead of the actual zip file. I contacted you via your support forum (http://help.opendept.net/discussion/340/upgradeupdate-via-themeforest#Item_2) and was told to contact themeforest.net. I contacted them via your link and they told me to contact you. Excerpt below:

Thanks for your inquiry. I’m very sorry but at support we only deal with general Marketplace issues; we do not provide technical support for individual files. You will need to contact the author directly on the individual file page for help. On each individual item page we provide users with the ability to leave comments and feedback for the author. On this page you are able to also ask the author questions regarding their file.

Please advise

opendept

Hello,

To obtain the latest version of the theme all you have to do is re-download it from your Downloads page here, on ThemeForest.net. If you’re having troubles doing that, you’ll have to contact the ThemeForest’s support since we don’t manage that area of the website.

-Stefano

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
whisper Purchased

Hello,

Two quick questions if I may :)

Can I have the main page consist of just the slider and underneath that the portfolio page?

Also can I have the menu links lead to pages like about and services etc. instead of the three portfolio links?

opendept

Hello,

If you wish to display the Slider in other pages other than the Homepage you can open the “homepage.php” file, copy line 18 and paste it on line 56 of the “portfolio.php” file. If you need more specific help, please feel free to open a ticket on our Support Forum.

I’m not sure about what you mean. You can configure your menu in Appearance -> Menu.

-Stefano

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Good question, Whisper!I had the same initial question about the homepage slider. I think the homepage would look a lot cleaner if we had the option to just included the slider and the sortable portfolio. :)

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
whisper Purchased

I tried to access the forum you listed but I got stuck on loading :( tired several times it doesn’t load.

OK.. that’s cool, I can add the slider to the portfolio page, but can I then set the portfolio page as my homepage?

That would solve my problem nicely :)

opendept

Hey there,

Probably there was some problem with the hosting server, sorry. Please, try again.

To set your Portfolio page as your Homepage, simply head over Settings -> Reading, select “A static page” for the “Front page displays” option and choose your page in the “Front page:” option.

-Stefano

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Kazimier Purchased

Hello, I just downloaded this theme and love it, but for some reason it won’t update. I can add pages and menus and things like that but, when I try to change a color, or the title on the home screen it just loads and loads and nothing happens. I’ve left it on for almost an hour and nothing changes. I’ve tried in other browsers and its still taking a long time to save my changes. I was just wondering if there is something I’m doing wrong.

opendept

Hey there,

That’s pretty weird. Can you please try to de-activate any activated plugin and see if that helps?

-Stefano

Default-user
Kazimier Purchased

I have tried deactivating them and nothing changes. I left it on the whole night and nothing has changed. Is there anything else I can try?

opendept

Please be sure to have installed the theme correctly, and eventually update to the latest version of WordPress if it’s possible.

This issue could also be related to the hosting server’s configuration. To check if it’s the case, please try to save the settings, open your internet browser’s Javascript Console and see if it raises any error related to any WordPress core files. If you see any, please contact your hosting’s support.

-Stefano

Default-user
Kazimier Purchased

Yup, installed correctly and I already tried configuring my hosting a couple days ago, and nothing changed. Still can t use anything on the Appearance tab of the editor.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am having the same issue, as soon as you hit save after making any changes it just loads and loads and does nothing!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Kazimier Purchased

I don’t even have the layout showing up anymore. This is really annoying. First, I couldn’t post on my own site. Now my whole site is gone…

  • Argentina
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
lucianam Purchased

Hi! First I’m enjoying your theme a lot its awesome :) I have a problem when i try install galleries photos plugins, immediately broke the both menus, maybe you know some trick to fix this problem. I try with a several plugins, probably when intruducen some code in the header, happens this problem Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

i was intending to purchase creativelife and i’ve just been a complete idiot and somehow bought your retro theme. this is not was i was supposed to do! i haven’t downloaded the files for the retro theme, can you please exchange it for the creativelife theme? the retro theme is of no use to me!

thank you, please email me as i need to start on this website asap.

opendept

Hello, we’ve already answered to your email. Cheers!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
whisper Purchased

Hi there,

I have submitted a ticket on your forum but no answer, I just need some simple advice :)

1. How do I adjust the slider height?

2. Font colours, I can’t seem to find an field to enter mu HEX code I really need specific colours and can only find a general colour picker.

3. I can’t seem to make a drop down menu work, all I get is them all bunched into one?

Any help is appreciated as I have hit a wall with these issues and cannot continue :(

opendept

Hey there,

You submitted a ticket today, we’d really appreciate some patience :) We’re in the middle of summer.

I’ve answered to all your questions on our Support Forum.

-Stefano

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hiya,

Really like this theme but wondering – doesn’t seem to be responsive. If not, any plans to make it so?

Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
whisper Purchased

Hi there, The ticket I submitted on your help forum was there for 2 days, 2 days is a long time in the internet world ;)

Anyway thanks for clearing some things up for me, I didn’t realise there where no drop down menus, I should have checked that before purchase, it is kind of a given I thought :(

I was really enjoying this theme, now it is unuseable because no drop down menus.

Thanks anyway

opendept

Two days may be a long time for the internet world, but as I said, we’re in the middle of summer and we also live in the non-internet world.

I’m sorry if that makes the theme unusable for you, I really hope you can get a refund if you wish so.

Don’t hesitate to contact us if you need help with something else.

-Stefano

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