Discussion on Creator - Business Wordpress Theme + Html Template

164 comments found

DrDisco Purchased

Your support is the worst thing I’ve ever seen in 5 days can not look to good I find not. After all, people pay you money and expect performance from you. Yesterday I made ??land question and have not received a reply today to gain access to Supprt requested by mail and received no answer. So I try it here:

Where can I edit the single.php or paste the text in a code? If I receive no response within 24 hours, I’ll complain about you at ThemeForest.

ait
ait Author

Thank you for your message. First of all sorry if we caused any issues. There was a bank holiday and therefore we were not working. Your support forum account is now created, feel free to ask any of your questions there.

I’d like to mention that providing support is not mandatory or required. You are purchasing the theme – not the support. We do it for free as a bonus for our customers.

Thanks for understanding. Martin

DrDisco
DrDisco Purchased

what do you mean as a bonus? If my car is not working I go to the dealer. Be answered if I have problems with the theme, I expect that my questions within one business day. Holiday? Then warn you well in less than six holidays or what? In the forum unfortunately no one gets qualified answers and that with a theme so dear, at least for ThemeForest.

Hi,

Thank you for this great theme but I must complain about your support. For three days I have no reply my email and no answer here my post. If you think, I am cutting short and asking you directly, you are not right. I have read your instructions to a similar question but it does not solve the problem. Let me repeat as third time: When I change the appearance (colors, fonts etc.) I see no change on website. I changed the file permissions for style.css and style.less.css, still the problem is going on

I have a client using this theme and the tabs are causing us an issue. We would like to have a bullet list inside the tabs and when we add these, we get ‘null’ lines at the bottom of the first tab, and at the top of the second tab element.

Anyone else seeing this?

Code example:

[tabs] [tab title="Learning Objectives"]After completing this program, participants will be able to: [list style="style1"] <ul> <li>Understand, measure, and manage the four major factors that determine your revenue results.</li> </ul>

Returns:

  • Understand, measure, and manage the four major factors that determine your revenue results.

    null

    We get one ‘null’ per < li > tag we use… on both pages.

    Please help, thanks!
  • Hello;

    How can I change the hight size of the Homepage Widget Slider

    Thanks for the help.

    ait
    ait Author

    Hi, thanks for your message. Please write to our support forum. Our support stuff will help you with your issues. I’m sorry but I’m not able to reply to your question here because of the project I currently work on. Thanks. Martin

    Anyone here using the Tabs elements?

    Tabs have a problem when you use bulleted lists.

    http://salesexcellence.com/tabs-2.php

    PLEASE email me with a fix.

    me @ wesbeckwith dot com

    I got the tabs fixed email me if you have any issue with them.

    Wes -

    quick question before I decide on the purchase:

    Are the service boxes limited to only four? Or can I add more? Will it affect the layout of the whole page?

    thanks!

    ait
    ait Author

    Sorry for my late answer. You can insert more than 4, but I’d make icons smaller a bit.

    savebox Purchased

    hi, this theme looks great but i cant itstall it. keeps failing all the time when i try uploading it from wordpress. it just loads for ages then with ends with a error message.

    ait
    ait Author

    Hi, thanks for your message. Please write to our support forum. Our support stuff will help you with your issues. I’m sorry but I’m not able to reply to your question here because of the project I currently work on. Thanks. Martin

    CLINE123 Purchased

    Hi, FYI , I installed this theme easily via FTP , imported the XML content without errors, followed the documentation step by step and had a working site in no time.

    I am an experienced buyer and this is not the first theme I’ve bought from AIT (in fact it’s my 4th from them), support has always been excellent, themes have been solid and they’re the first author I hit the ‘Follow’ button for on TF.

    Follow the instructions properly, use FTP to upload the theme instead of the Wordpress uploader and have some patience if your support question is not replied to immediately.

    ait
    ait Author

    Thanks for your message ;)

    avara Purchased

    I have purchased this theme. but in version 1.3, make a visual editor wordpress disappeared. so then I use the version 1.2, and it works again. Can you fix the version 1.3 in order to function normally and can appear wordpress visual text editor? thanks before..

    ait
    ait Author

    Hi, thanks for your message. Please write to our support forum. Our support stuff will help you with your issues. I’m sorry but I’m not able to reply to your question here because of the project I currently work on. Thanks. Martin

    This is the WORST skin I have purchased on Themeforest to date and I am about to ask for a refund! The admin interface is HORRIBLE to say the least. The settings never take, unless you reset all the option. Heavens forbid you login to the admin with a different browser and try updating a simple thing such as a colour, well your shit out of luck cause it won’t!

    NOT HAPPY WITH THIS SKIN AT ALL !!!!! Make the admin hold the values better and get rid of the damn cache thing and this would be a MUCH better product!!!!

    ait
    ait Author

    Hi, thanks for your message. Please write to our support forum. Our support stuff will help you with your issues. I’m sorry but I’m not able to reply to your question here because of the project I currently work on. Thanks. Martin

    Hello, how to fix my visual editor, its not enable?

    ait
    ait Author

    Hi, thanks for your message. Please write to our support forum. Our support stuff will help you with your issues. I’m sorry but I’m not able to reply to your question here because of the project I currently work on. Thanks. Martin

    kloader Purchased

    Hi, my customer would like me to thin up your slider on the front page to 500px wide, then pop in html into the left side (which will have a graphic), of course I would have to put it all in a table.

    The front page would be the only page with a slider.

    I have no problem thinning it but I cannot find which php page i should use to adding in the html for the table. Could you tell me?

    thank you kevin

    ait
    ait Author

    Hi, thanks for your message. Please write to our support forum. Our support stuff will help you with your issues. I’m sorry but I’m not able to reply to your question here because of the project I currently work on. Thanks. Martin

    Like themeforestad i am also without a visual editor….just html =/

    ait
    ait Author

    Hi, thanks for your message. Please write to our support forum. Our support stuff will help you with your issues. I’m sorry but I’m not able to reply to your question here because of the project I currently work on. Thanks. Martin

    Cannot delete initial post – but I am also having this issue. The visual editor bar will appear briefly and then disappear. Tested with plugins off and re-activating them. Refreshed & also cleared the cache. also tested with a standard theme and everything is OKAY until I switch over leading me to believe it may be something in the theme. Also noteworthy – in my theme management page it lists Creator as broken (installed but incomplete) because the stylesheet is missing. is this normal?

    attempted to post in the support forum – but it just keeps processing my posts without actually posting them.

    any ask? nope? suck theme.

    DrDisco Purchased

    I’ve made ??four days ago in the forum a question, why do I still have ekien answer? Some holiday again? I have already bought several themes, but such a bad support like you do I’ve never seen

    Hi there,

    Purchased your theme and in WP folder there are 2 zip files. 1.0 and 1.2. Which do you install?

    Cheers, P

    ait
    ait Author

    Hi Patrick,

    Please use creator.zip, that’s the most recent one. I included v1.2 there just for safety reasons if creator.zip had some big bugs as were did some major framework updates for skinning purposes. v1.2 will be removed within next release.

    cheers. martin

    ttasarim Purchased

    color options does not work.

    ait
    ait Author

    Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

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