Discussion on Creator - Business Wordpress Theme + Html Template

164 comments found

Hi,

purchased it, thought it would work fine but there seems to be a bug. I set up a totally fresh version of wp and your theme and tried to get columns absolutly at the same height. But there is the 2nd or 3rd etc. part allways a bit deeper.

Do you know how to fix?

Sorry dude, i got it!

ait
ait Author

Thanks. Please post your support questions to our support forum, guys will be able to help you.

Ho long does it take to get my support forum login information be sent to me. Also I bought both templates Creator and Longpage, but can you please send me the link to the XML file so that can populate both template exactly as the demos?. Thanks in advance!,.

Helloooooooo!!!\\!!

Hello,

I also applied for the forum membership but haven’t got a reply yet, although it’s been 4-5 days. The lack of support is making this great looking theme lose stars fast in my rating…

On a side note, I would like to make this theme less wide, ie 920px instead of the original 1000px. Would appreciate any suggestions…

Best regards, Burak Sepici

ait
ait Author

Please upload images with 1000px width.

Guys,

let me tell you: you allways buy a theme and not the support. This is just an extra which differentiate from each author. But i also had an open question in the support forums its about a week ago and no reply^^ So put up with the situation…

Hi!

The theme looks good and I’m interested in buying it. But I’m also cautious after some of the comments that I have read here. So I wonder if it’s working as it should?

I also wonder if the theme I get if I purchase will look like the demo, out of the box? Will it have sample data, menus etc? Because I bought another theme that looked good and it was barely nothing in it from start (no menus, no nothing; that was Phomedia btw).

So I just want to make sure that the next theme I buy doesn’t take forever to get started with.

ait
ait Author

Theme comes with a default content XML file, all will be configured like on the following url: http://preview.ait-themes.com/creator/wp3/

Please note that none of the proprietary images will be included in our package. Thanks.

slamb95 Purchased

Hello,

Thank you for the theme. I uploaded an image for the slider at 900×380 and when it is displayed on the site it looks like the image is being automatically elongated thus distorting the artwork. Any idea on why this is happening and how to fix. Thanks,

Shannon

ait
ait Author

Please use images with 1000px width, height does not matter, slider will adapt to it.

Great themes indeed, but I’m also a bit cauthious before buying, not properly working themes and lack of support … or even response.

ait
ait Author

We’re very sorry that the support was limited during last two weeks. Please understand that we’re all taking holidays. Theme is working fine, otherwise it would not be even approved by themeforest staff.

ErolAlp Purchased

How do I get support for the theme I purchased Please help I’m sorry, I do not know English

http://translate.google.com/#en|tr| :)
ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

CLINE123 Purchased

Patrik back in November 2011 you said in response to my question in the support forum:

“Good news for you. We decided that we will implement product feature to the new update of theme Patrik”

I’ve seen a few updates and the most recent being Jan 17 but no mention of the product feature. What’s the status?

ait
ait Author

Thanks for the message. I’ll ask Patrik what he meant and we’ll add it into our schedule.

CLINE123
CLINE123 Purchased

Sounds good, thanks for the reply.

In the demo under the 4 service boxes, the big box to the left, what code are you using to make it slide different news articles?

ait
ait Author

Hi,

You can put any widget into Homepage Widget Slider. In our demo site we use Text widget with some button shortcodes ;)

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

How do I install the updated version of the theme please? Will I have to start my site again???

Okay. Got it. Thank you for the fast response for the support forum. I have downloaded the update. Many issues have been fixed. Thank you. Love this theme!!!

ait
ait Author

Thank you :)

robwri32 Purchased

I recently updated, and now my drop down menu is now functioning incorrectly not showing a background. Is there a fix for this issue?

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

robwri32 Purchased

I have sent a “request” to be added to your support forum, with no answer.

ait
ait Author

Your account is created now.

Hi,

How to i get the homepage widget slider the to increase the height as when i fill it with text not all of the text displays and it cuts it out. But the 2nd or 3rd home col 2 and 3 are fine and you can add as much content as you like and it fits on the screen.

Also how do you change the font within col2 to match the rest of the site ?

A speedy reply would be appreciated ?

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

I raised a support ticket but no one seems to be replying :

http://support.ait-themes.com/discussion/1176/home-page-slider-height
ait
ait Author

Sorry lads probably overlooked that one, I’m sending the link to our developer now, he’ll look at it straight away. Thanks.

My client wanted to switch out the slider on this, can you tell me where I can find the code at, thanks for the help

ait
ait Author

Hi, Please read the discussion on our support forum or post your questions there. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

Hello, could you give me the easiest way to change the Font (Humanst521) to a TTF font i have on my computer.

I tried to convert my TTF to Cufon .JS and rename to humanst521.js and replace it, it does’nt worked.

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

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