An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by Jozoor

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from Jozoor:

Support includes :
  • Questions or problems regarding the item and its features will be responded to
  • Bugs and reported issues will be fixed
  • The item will be updated to ensure it works with new software versions

Support does not include code customizations or support for third-party plugins…

Thanks For your Purchasing ... Jozoor Team

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

how to update Crevision Wordpress Theme to version 1.3 ?

My Wordpress Theme isn’t working, what should I do?

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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