An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, Jozoor, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from Jozoor:
- Questions or problems regarding the item and its features will be responded to
- Bugs and reported issues will be fixed
- The item will be updated to ensure it works with new software versions
Support does not include code customizations or support for third-party plugins…
Thanks For your Purchasing ... Jozoor Team
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
how to update Crevision Wordpress Theme to version 1.3 ?
you can see this support ticket here :
My Wordpress Theme isn’t working, what should I do?
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.