ThemeForest

Crisp and Clean

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
joetomgo Purchased

Thanks for the feedback.

I bought the template and love it. Can’t figure out if the subnav items under “styles” are created manually somewhere or if they are created through the category tree.

I’m trying to figure out how to have products listed as subnav items under the main navigation element (buysteripen.com)

Under “Emergency” for example, there should be submenu items for “SteriPEN Emergency” link and “SteriPEN Sidewinder” link.

Any feedback is greatly appreciated.

goThemeTeam

Hi joetomgo,

We’re glad you love it! We can help you with nav menu items over in our support forums. Be sure to bring your purchase code to register (My Account -> Downloads -> [Crisp and Clean] -> Licence Certificate -> “Item Purchase Code”).

See you there!

Best regards,

Theme Team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

So I’m installing this theme on a fresh magneto install. I’m having two issues with site functionality.

First, reviews are submitted and later approved and they still don’t show up in the front-end.

More importantly, when checking out, I am asked for all of the billing info, shipping info, payment info, etc, but when I get to the “Order Review” there is no submit button! It was there before I installed the theme, I placed a test order in Magento’s default theme before I installed “Crisp and Clean”

Please help. Thanks.

goThemeTeam

Hi atranchina!

We’ll see what we can do over in our in our support forums. Be sure to bring your purchase code to register (My Account -> Downloads -> Crisp and Clean -> Licence Certificate -> “Item Purchase Code”).

See you there!

Best regards,

Theme Team

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
weckl Purchased

Hello

I have a problem when doing a search for item

I got an error message

Fatal error: Call to a member function getId() on a non-object in /home/jesssg/public_html/app/design/frontend/default/crispandclean/template/catalog/product/list.phtml on line 78

please advise.

thanks

goThemeTeam

Hi weckl,

Come on over to our support forums and we’ll help you out. Be sure to bring your purchase code to register. It’s located in My Account -> Downloads -> Crisp and Clean -> Licence Certificate -> “Item Purchase Code” (including dashes).

See you there!

Best regards,

Theme Team

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
LoriKB Purchased

Just so you know, the HTML code in the instructional pdf does not copy and paste correctly at all on a mac. Had to put it all in manually, not fun.

goThemeTeam

Hi LoriKB,

We’re very sorry to hear that! Please let us know if you encounter that problem again, and in the meantime we’ll look to improve documentation in the next release.

Best regards,

Theme Team

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Is this theme good for use with Magento V1.4.2.0?

Thanks in advance

goThemeTeam

Hi tysmithyp,

Not yet! We’re looking bring several of our themes to 1.5 compatibility soon, though, so keep an eye out!

Best regards,

Theme Team

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United Kingdom

I want to purchase this template, just wanted to find out a few things.

1. I want to resize the top menu bar and also the rotating images. I want these two to be smaller in size. Can this be easily adjusted via the css.

2. Do I need to install any other extensions for the theme to work as shown here (specially the rotating image bit).

3. Instead of the Featured products on the home page, can the categories be displayed.

I hope the above 3 items can be easily changed. Please be kind enough to let me know if this will be the case.

Thanks

goThemeTeam

Hi thashrif,

1. You can modify the sizing via css or editing the page templates.

2. The theme comes with all the assets necessary to make yours appear like the demo.

3. Categories can be displayed, but you would need to customize this yourself.

Best regards,

Theme Team

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United Kingdom

Thank you for the above info, I just noticed a comment from another user above. I have Magento ver 1.5.0.1 installed will I have any issue with this template or will this work without any problems.

Thanks

goThemeTeam

Hi thashrif,

Crisp and Clean isn’t compatible with 1.5 yet, but quite soon. We’ll post an update when it’s ready!

Best regards,

Theme Team

goThemeTeam

Hi thashrif,

We’ve updated Crisp and Clean to Magento 1.5.1.0!

Best regards,

Theme Team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

can you give us a “precise date” when update will be available, its several month we are waiting for it!!

goThemeTeam

Hi laura2010,

We don’t have a precise date yet, but 1.5 compatibility is currently under development and we’ll release as soon as we possibly can. We thank you for your patience!

Best regards,

Theme Team

goThemeTeam

Hi laura2010,

We’ve updated Crisp and Clean to Magento 1.5.1.0!

Best regards,

Theme Team

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United Kingdom

I am also on the same boat as laura2010, need to know when its likely to be updated with the compatible version for Magento ver 1.5. Need to decide whether to wait till the new version comes up.

goThemeTeam

Hi thashrif,

If you can hang in there just a little while longer, we’ll have Crisp and Clean ready for 1.5. Just one or two other themes we need to make compatible first. Thank you for your patience!

Best regards,

Theme Team

goThemeTeam

Hi thashrif,

We’ve updated Crisp and Clean to Magento 1.5.1.0!

Best regards,

Theme Team

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Im just about to start with my store and have installed the latest build 1.5.01…

I cant wait for this to be 1.5 ready….guaranteed sale here…..

goThemeTeam

Hi foxman149,

Neither can we! Just a couple weeks away now—we’ll be sure to update you when we release!

Best regards,

Theme Team

Default-user

As frustrating as this sounds.. Im a programmer and I might buy it and fix it myself…Im a programmer not a designer…..I really like the design…

goThemeTeam

Hi foxman149,

We’ve updated Crisp and Clean to Magento 1.5.1.0!

Best regards,

Theme Team

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States
brotsky Purchased

Is it compatible with Magento 1.5?

goThemeTeam

Hi brotsky,

Not yet, but it’s just around the corner—in a couple weeks, it should be compatible with 1.5! We’ll post an update when it is.

Best regards,

Theme Team

goThemeTeam

Hi brotsky,

We’ve updated Crisp and Clean to Magento 1.5.1.0!

Best regards,

Theme Team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

you said; We don’t have a precise date yet, but 1.5 compatibility is currently under development and we’ll release as soon as we possibly can. We thank you for your patience.

we asked you several time since months and your answer is always the same “we are currently under developement” this is not acceptable.

if i knew that you never update you template i will never have bought anything from your company.

to update this kind of template is max 1day job for your dev.

i thing you just trying to sell new template and you don’t care to update your template as you dont make any more money on update.

any template which is not updated in time should be removed from Themeforest and your company shouldnt’t be able to list any template at all.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is your support site down? http://help.gothemeteam.com/

It was working yesterday but today I get “Please come back later.”

goThemeTeam

Hi bopalmer30,

Our forums are back up and our team is looking into your inquiry—we apologize for the downtime!

Best regards,

Theme Team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

My slide show only works in IE 8 compatibility mode. Fresh install of Magento 1.4.1.1 and no modifications to the themes code. With compatibility mode turned off and also in FireFox the large image appears but the two small images do not. Also my featured products and sales sections don’t work as well with compatibility mode off. It displays all the images instead of letting you shuffle through them with the controls. Anyone else having problems with their home page slide show in IE 8 . I though the Crisp and Clean theme was IE8 compatible.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

If you have a “Crisp and Clean” site up that you’re proud of, post a link I’d love to check it out.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I’ve purchased your SAAS theme recently. Crisp and Clean looks like just the right thing to integrate into one of my other sites. Can it be integrated into a regular html static site? Also, is it possible to add Paypal as a payment option? I’m not experienced with ecommerce pages like this so I’ll sort of be finding my way in the dark. A simple structure to work with along with good support will be real helpful.

goThemeTeam

Hi davido757!

We can help you in our support forums. You’ll need your Item Purchase Code to register. For help finding your Purchase Code, follow our tutorial.

See you there!

Best regards,

Theme Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
GoYingle Purchased

I just installed this theme, and followed the instructions to the letter… Everything looks good and works fine except the images to the right of the main slider image… The 2 boxes to the right are blank, and it looks like those images are showing up below the big image… But you can only barely see the top of them… Not sure why they are not showing up on the right, where they should… Any ideas?

Thanks!

goThemeTeam

Hi GoYingle!

We can help you in our support forums. You’ll need your Item Purchase Code to register. For help finding your Purchase Code, follow our tutorial.

See you there!

Best regards,

Theme Team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Folks, Will this work on any ecommerce platorm, have it in magento at the moment.

cheers

goThemeTeam

Hi damien1211!

This version of the theme has been designed for Magento. You may check the HTML version of Crisp and Clean if you’re looking to build a similar theme for other e-commerce platforms: http://themeforest.net/item/crisp-and-clean-ecommerce-html-theme/118474

Best regards,

Theme Team

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 2-3 years

Compactible with magento 1.5.0.1?

goThemeTeam

Hi Koalalover!

Crisp and Clean has been designed for Magento 1.4, so we’d recommend to use this version for now. But we do plan to release the updated version very soon.

Best regards,

Theme Team

goThemeTeam

Hi Koalalover,

We’ve updated Crisp and Clean to Magento 1.5.1.0!

Best regards,

Theme Team

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Hi,

i hope someone can help me out, i’m just starting to edit my site and somehow the small images on the right side are not appearing. plus how can i add subpages?

and what about the design of the additional pages?

Thanks.

goThemeTeam

Hi annski808!

We can help you in our support forums. You’ll need your Item Purchase Code to register. For help finding your Purchase Code, follow our tutorial.

See you there!

Best regards,

Theme Team

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