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931 comments found.

Hey

Is it possible that the menu appears already when opening a page? Now you always have to click on the plus sign for opening the menu each time again. It ’s not so kindly for users.

Thanks a lot

Tim

Hi,

Sorry it doesn’t support that.

Hi, i have a pre sale question: My client have a photo studio, so on hers website she will need a customer login area, where the customers with login and password can have access to their galleries. Also, they will have a option to choose the photos by name/number to send back to her know witch photos they want to have it printed. Considering that, how compatible is your theme for it?

Hi,

Sorry it doesn’t support that.

WordPress will not allow me to upload this theme. It states the theme is missing the style.css stylesheet. Do anyone know how to resolve this issue?

Hi,

Please see http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

Are we good to update to WP 4.2?

Hi,

Please hold the update until we tested and declare WP 4.2 support.

Hi, after upgrading your last version, there is no more the possibility to order each image of gallery in a specific order (i.e. 1, 2, 3 etc..)

It’s possible to fix it?

Hi,

You should be able to use drag&drop to order images via gallery admin.

Thanks.

Hi, very nice theme.

How can I put the languages WPML in the footer. This theme does’nt have footer widget ?

I have another question, how can I traslate with wpml the logos, and the texte of the footer and them setting?

Thanks alot…

Hi,

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: Envato Studio

cubico

cubico Purchased

Hi there!

I bought the theme two years ago and it worked perfectly for my page (www.solepinto.com) until now: I am trying to link a project with a page, but the link tool in the menu is not working at all (I can’t use it neither in the project menu nor in the page menu: the pop-up window doesn’t even pop-up!) It worked the last time I updated my page 11 months ago. Do you have any idea what could be happening?
Besides now, when I create a new page and choose a “gallery” as “content gallery” it also doesn’t show…
It would be great if you could give me some tips to solve these problems as I really need to update my page. All the best
Cubico

Hi,

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Also please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

cubico

cubico Purchased

In the content editor you can not use the tool of “links” and the “text” tab does not work for links manually.

I haven’t plugin installed.

Please update to the latest version of theme. It should fix your issue.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

i have a strange situation, i cant access my wpadmin, also i have install the theme on another domain name with the latest update from here, and for a fck strange reason , the theme redirect to my old website…lmaooo i cant believe it ?

Hi,

Please make sure your site URL in Wordpress database setting is set to your current site URL, not old URL.

giampic

giampic Purchased

Hi,

When updating from 1.82 to 2.0 which files/folders need to be updated ?

What happens when I overwrite the whole theme content with the new downloaded 1.8.2 theme content ?

Hi,

Thank you for purchasing.

1. Please update all files and folders in /plugins/shiba-media-library/

2. If you didn’t any theme code. All of your contents and settings remain the same.

Hello! I am trying to submit a support ticket and keep getting a validation error that tells me my purchase code doesn’t seem to be valid.

I am having a slight issue with the way the gallery images are working on my installation of the Cruis theme.

I have two galleries setup for the website. One for the full-screen homepage and another for the photo portfolio. The photo portfolio is taking the first image from the full-screen homepage and adding it as its’ first image. I’ve tried deleting every imag?e in the media library and starting the galleries over again starting with the photo portfolio and then adding the full-screen homepage. As soon as I published the full-screen homepage, the photo portfolio one again had the first image from the full-screen homepage in it’s #1 image position.

If I can email the support team, I will provide the URL and admin credentials for the WP site.

Thank you!!

Hi,

Thank you for purchasing.

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please? Also please provide URL of pages which have issue please.

I created Private Ticket #564465. Included is a screenshot, the active domain and an admin login to the domain.

Thank you!

Theme lost Google Font support, do you plan release update?

Please login with your purchased account.

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