392 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ralday Purchased

Ok, I found responsive.css, and the line ”@media only screen and (max-width:750px)”. But I’ve got this problem yet: with Firefox and 1024px width (1024×768 screen, maximized window), it switches to tablet mode. With Chrome I can see it OK. And there’s more: up to yesterday, everything was OK with Firefox. It changed by surprise: After all day long working with it, I hit F5 once more and … bam! ... tablet mode.

HawkTheme

Please test your issue on: http://mattkersley.com/responsive/

Resize the window can’t test the issue.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

The portfolio with quick sand still doesn’t work right and never has. Are you going to fix this? I’ve always have kept it set to pagination because of this bug.

HawkTheme

Hi, what’s your mean “uick sand still doesn’t work”? Can you show me the page?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I’m on V: 1.0.7.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there! I’m having difficulty posting to LinkedIn. I’ve spoken with the folks at Wordpress and LinkedIn and they don’t understand it. One of the guys a Wordpress suggest I contact you.

Do you know why when I copy and paste my blog post URLs to LinkedIn, the only thing that shows up is the Site URL?

Here is the URL of one of the posts: http://executiveexcellence.com/my-takeaways-from-the-2013-greenleaf-conference/

Thanks!! Karl

HawkTheme

Have you purchased my theme? I don’t see that you are my user.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Sorry about that! Wrong account login.

Hi there! I’m having difficulty posting to LinkedIn. I’ve spoken with the folks at Wordpress and LinkedIn and they don’t understand it. One of the guys a Wordpress suggest I contact you.

Do you know why when I copy and paste my blog post URLs to LinkedIn, the only thing that shows up is the Site URL?

Here is the URL of one of the posts: http://executiveexcellence.com/my-takeaways-from-the-2013-greenleaf-conference/ Thanks!! Karl

HawkTheme

Hi, I think this is not the theme’s issue. Our theme don’t change anything about the permalink.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!

Two months ago, I wrote you because the Twitter feed some times appeared and some didn’t, and you told me that it may be the hosting.

Right now I cannot see it any more and I have not done anything. (the Twitter feed should be on the footer below the contact info. The url is: fountainheadcapital.ca

Is there any way to fix this thing and make it come back again?

Many thanks, Amalia

HawkTheme

Yes, the twitter api has been updated to V1.1. We are working on the update of the theme now, please notice the update information of the theme.

Default-user

So I have to wait till you update the theme, haven’t I?. Do you know more or less when the update will be ready? Many thanks, Amalia

HawkTheme

About 10th Of Jul. We need to do some test on the new api.

Default-user

Great, many thanks you for your fast response.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
aslan_172 Purchased

hi i purches this theme i have a problem i imported sample data

when i want to change at laset post per page to -1 wordpress disallow this action …

i use wordpress 3.5.2

please help me

HawkTheme

Please use the FireFox to set it.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Malaysia

Hi there,

I have problem with Slider. Where can I find the section to put the Image in Slider ? Is it in the Slider Items ? I already put the shortcode, and also put an Item in the Slider Items, but still doesn’t show anything in the slider.

HawkTheme

1). Yes, you should add the image in the slider item.

2). You should set the “Home” template for the page. The slider only works on the Home template.

Default-user

Thanks for your help.Its work. I didn’t set the “Home” template for the page so that’s why its didn’t display. :) .

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
aslan_172 Purchased

hi HawkTheme

i have some Question :

1- i changed menu from ltr to rtl (for persian language) but all menu don’t appear in same location base on selt parent … why ? for this porpuse i do this : change the line 33 of file ddsmoothmenu-1.5.js :

orginal : var menuleft=header.istopheader&&setting.orientation!=’v’?0:header._dimensions.w

changed: var menuleft=header.istopheader&&setting.orientation!=’v’?-80:header._dimensions.w

2- in contact form i want move “name” , “email” and “subject” to right of textbox .. how do i this ?

3- slider_accordion , slider_cycle , slider_nivo work correctly But slider_slides_js dont work … why ?!!

please help me …

thanks a lot …

HawkTheme

1). I do not provide customization services for any functionality not already provided within my themes/files.

2). I do not provide supports for the issue of modifications.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
aslan_172 Purchased

hi portfolio_slider_list product_slider_list blog_slider_list dont show in custum page … please help thanks a lot

HawkTheme

Please show us the page with issue.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
aslan_172 Purchased

can i show greater than 4 slides with “slider_accordion” ?

if yes , how ?

Please help me …

thanks a lot …

HawkTheme

No, it does’t support more than 4 items.

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 3-4 years

Is it update to be compatible with WordPress, version 3.6

HawkTheme

Please wait a moment, we are testing!

HawkTheme

Yes, you can update the wp to version 3.6

intercitynews

thanks

  • Has been a member for 0-1 years

Hi, I just bought the theme, My wordpress version is 3.6. The version of the theme is Version: 1.1.0. I installed the theme through Wordpress and then uploaded the crossapple.wordpress.2012-03-09.xml to get the demo feel of the site before i make my changes.

After uploading my theme does not look like your demo. All the menu are piled up the header. When i go in the dashboard, All the menus are in there right place. I don’t know what i am doing wrong since i have double check all that is needed to be done.

My site is http://itronic.beinnovativewithus.com can you please tell me what i am doing wrong! Am on my toes waiting for an answer from you or anyone who has had this problem and fixed it before. regards

HawkTheme

You should create and set the custom menu by yourself, the xml does’t include wordpress basic settings. When you install the xml, it just added the content for the posts or pages.

Custom menu=> dashboard => appearance => menus

Default-user

Thank you! that was helpful. Now all the menus are at where they are suppose to be. Secondly, the pictures of the sliders are not showing so is the other once below. Can you take a peak at the site again and tell me why is that.

HawkTheme

Please see the documentation_theme => index.html => Getting started => Setup Slidershow

Default-user

Hi again, i hate to bother you, but i see no one else who can help but the builder, I did what you said but that is for the slider and did not still work. a side from that some of the pictures which are not the slidesr does not work or show., please take a look at my link again and tell me what i am doing wrong that does not allow the picture to show or the sliders to work as they are suppose to? http://itronic.beinnovativewithus.com If you go through the pages you relaize the pictures are in bad places and either they dont show or are at wrong side. this should be my last question concering this. Just want the site to work as the demo.

HawkTheme

Do you mean the image for your post?

Default-user

Yes the images please

Default-user

And texts are all not allined well. All the slids in the home page and othere images in other pages

HawkTheme

You should set the featured image for you posts.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
Wspanels Purchased

I am with problem in internet explore 7, Slider product that sits on homepage in trouble, how do I update it and stop this problem?

HawkTheme

Sorry, it does’t support IE7. We have set it in the item page.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
Wspanels Purchased

Lord, I have a doubt I can not solve nor find support on the Internet são3 details that can not.

1 – how do I find and translate the buttons on the page of a product PREVIOUS ITEM and PRODUCTS PRODUCTS NEWS ITEM 2 – button on the product page BUY NOW 3 – Translate You might like the product page

HawkTheme

How to translate the theme?

The .po file has been ready for the theme. The file is in: wp-content/themes/cross-apple/languages/, there are two ways to translate it:

1). Find the .po file, update the file first, then edit it via POEDIT, and save it as your language. Ex: EN = en_US.po, You will get the file: en_US.mo, upload this file to your hosting: wp-content/themes/dano/languages

you can get more information about the file name from here: http://codex.wordpress.org/WordPress_in_Your_Language

2). Translate using Codestyling Localization plugin: http://wordpress.org/extend/plugins/codestyling-localization/

Wspanels
Wspanels Purchased

my friend, the only thing I want to know which file is that those buttons to translate my entire site has been translated into Brazil, only those buttons that told you were not translated, I need to know which file or folder php, they are. thank

Wspanels
Wspanels Purchased

only want to knowonly want to know where these files 1 – how do I find and translate the buttons on the page of the product and PREVIOUS ITEM PRODUCTS PRODUCTS NEWS ITEM 2 – button on the product page BUY NOW 3 – Translate You might like the product page where these files

HawkTheme

single-product.php

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
aslan_172 Purchased

Hi; can i show more than 4 slides on “slider_slides_js”? If yes, how? please help. I think the only slider which shows more than 4 slides is “slider_cycle” and i do not prefer that!

HawkTheme

What’s the theme version are you using?

Default-user
aslan_172 Purchased

it’s 1.1.0 !

HawkTheme

in: blocks/block_slider_slides_js.php about line: 42

'posts_per_page' => 4,

Change the number.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear HawkTheme: At the first, I should thank you for the beautiful theme.

But I have one question: on the product page, there is a “buy now” Button, how can I change the content to ” to get a quote”

Thanks in advance.

HawkTheme

Hi, you can find it in the file: single-product.php

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
aslan_172 Purchased

hi HawkTheme some question : 1- How i can create page without banner on above it ? when dont define banner for any page , the defaut banner set to it automaticlly …

2- when i change the portfolio slug in related page in admin cp , in front-end by click on any portfolio page 404 appeare and when restore to default it correct again … this is also has for products

3- is there any way to show product or portfolio in pruduct or portfolio slider list random (Now is order by publish date)

4- and finally , is it possible to autoplay portfolio slider list and product slider list instead of user click ?

Thanks a lot

HawkTheme

1). Set it in the theme options => Cross Apple => General => Enable Top Banners.

2). When you changed the slug name, you should set the Permalink again.

3). in: cross-apple/wraps/shortcodes/sc_portfolio_slider_list.php about line: 42 in: cross-apple/wraps/shortcodes/sc_product_slider_list.php about line: 43

Replace

'post_status' => 'publish'

With

'order' => 'DESC',
'orderby' => 'rand',
'post_status' => 'publish'

4). assets/js/custom.js about line: 113

slideshow: false, 

Set it as true.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear HawkTheme:

(1)How should I change the receiving mail box on contact page?, that is, I want my own email address to receive mails from clients.

(2)How can I delete the words like “Written by …// August 7, 2013// ...// ” on single portfolio?

(3)I have changed “buy now” button to “get a quote”, but how can I change the ‘buy now’ button on product display page?

(4) How can I change the top slider types? for example, there are 4 types for the homepage.

I don’t know much about php code, hope you can help me. Waiting for your reply, thanks in advance:)

Default-user

Dear HawkTheme: I have resolve the questions (2) and (3). But how to give “get a quote” button a link and link it to the contact page? Thanks.

HawkTheme

1). Go to theme options => Cross Apple => General => Contact Email

4). Go to theme options => Cross Apple => Slider

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear Hawk Theme:

  • How to stop the images and text on website are copied?
    • And I did what you told me:
      Go to theme options => Cross Apple => General => Contact Email
      , but my email box still can not receive emails I sent.
HawkTheme

1). It’s not my theme’s duty. I do not provide customization services for any functionality not already provided within my themes/files.

2). Make sure your hosting supports “Send Mail”, and check your spam box.

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