392 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
alenh Purchased

Hi,

Slider on theme loading to long only in Chrome. In IE and Firefox loading is quick. Slider graphics are optimized for web.

Please help me in resolving this problem.

Thanks, Alen.

HawkTheme

Please update your Chrome.

Default-user
alenh Purchased

I allready have the most current version of Chrome (32.0.1700.76 m), but problem is still present. I have slider and portfolio on my homepage and both of them can’t load or load after lot of time. That is happen only in Chrome. I tried to disable all plugins on theme but it did not helped.

HawkTheme

Show us your page, we will test on it.

Default-user
alenh Purchased

outline.ba – sometimes slider load from the first time but in most cases it loading too long or doesn’t load. THX.

HawkTheme

This is linked with many reasons, EX: Plugins, hosting, Network status, Image file size…

Please check our demo site: http://i.hawktheme.com/cross-apple/

Default-user
alenh Purchased

I tested all reasons you said but everything is ok. Nevermind, I will try to reinstall theme. THX.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

I am really liking your theme, nice job.

Is Cross Apple a Responsive theme. I see it says “Responsive Support” but I am just making sure.

Thanks, Christine :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Just purchased this theme and having problems getting it to work. Is there a support forum I can visit?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I would like to ask 2 questions. How can i change the Banner Image for the search and what is the code for the search bar to place in the visual for specific page?

  • Bangladesh
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

may i upload / add many pictures on portfolio?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How can I add portfolio items in the frontpage and all the other items as shown on the frontpage?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Where is the customer support?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Im having problems adding all the items in the frontpage, they don’t seem to work. I have spent so many hours trying to figure this theme out and I cant find the solution. I have bought so many themes before and they are so easy to setup but this one doesn’t seem to work.

I really need help or my money back

MrLokiyo

?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
weejack Purchased

Hi there, I’m having a problem with www.caledonianldt.com . Site looks fine on PC but on ipad/tablet goes a bit mad when in portrait view .

Any help would be much appreciated.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How do you add items on the frontpage? Anyone?

HawkTheme

1). Create a page, then add them in the page content.

2). Go to Settings => Reading => Front page displays => Front page => Set the page that you have created above.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
ceesh Purchased

Hi, how can I change the width of the dropdown menu, my menu names are not fully shown http://www.fluisterbootvaren.nl/wp/ and theme works doesn’t work responsive …

Regards,

Cees

HawkTheme

Sorry for the later reply, it seems you have changed the width of drop menu.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have problem with products sorting. As you said to aslan_172 8 months ago, to change ordering you have to do the below changes: <<in: cross-apple/wraps/shortcodes/sc_portfolio_slider_list.php about line: 42 in: cross-apple/wraps/shortcodes/sc_product_slider_list.php about line: 43

Replace

‘post_status’ => ‘publish’ With

‘order’ => ‘DESC’, ‘orderby’ => ‘rand’, ‘post_status’ => ‘publish’ >> I already did that but nothing changed. Can you please help me!! I would like to order the products by name.

HawkTheme
'order' => 'DESC', 'orderby' => 'name'
Default-user

Nothing change. i tried all the combinations but nothing change. Can you please check it? Some combinations: 1) sc_product_slider_list.php $args = array( ‘post_type’ => ‘product’, ‘product-types’ => $category_slug_name, ‘posts_per_page’ => $show_posts, ‘orderby’ => ‘name’, ‘order’ => ‘DESC’ ); sc_portfolio_slider_list.php $args = array( ‘post_type’ => ‘portfolio’, ‘portfolio-types’ => $category_slug_name, ‘posts_per_page’ => $show_posts, ‘orderby’ => ‘name’, ‘order’ => ‘DESC’ ); 2) sc_product_slider_list.php $args = array( ‘post_type’ => ‘product’, ‘product-types’ => $category_slug_name, ‘posts_per_page’ => $show_posts, ‘order by’ => ‘name’, ‘order’ => ‘DESC’ ); sc_portfolio_slider_list.php $args = array( ‘post_type’ => ‘portfolio’, ‘portfolio-types’ => $category_slug_name, ‘posts_per_page’ => $show_posts, ‘order by’ => ‘name’, ‘order’ => ‘DESC’ ); 3)sc_product_slider_list.php $args = array( ‘post_type’ => ‘product’, ‘product-types’ => $category_slug_name, ‘posts_per_page’ => $show_posts, ‘orderby’ => ‘post_name’, ‘order’ => ‘DESC’ ); sc_portfolio_slider_list.php $args = array( ‘post_type’ => ‘portfolio’, ‘portfolio-types’ => $category_slug_name, ‘posts_per_page’ => $show_posts, ‘orderby’ => ‘post_name’, ‘order’ => ‘DESC’ ); etc..

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Seems like a lot of people are having problems, including me. I too cannot get the slider to load. I have tried multiple browsers, and image sizes with no luck. This theme is also much more difficult to set up compared to most.

HawkTheme

Hi, can you show us the page with issue?

  • Has been a member for 0-1 years

I cant pay with my credit card. You have lost a sell

HawkTheme

That’s not our issue, it’s themeforest.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, Thanks for a really nice theme 8-) I have some questions about the home page (frontpage)

1. How do I get pictures in the slider? 2. how do I change the layout of the front page?

Best Regards Rasmus

HawkTheme

1). Add slider in: Dashboard => Slider items. Then go to Cross Apple => Slider => Set the slider shortcode.

2). Go to Dashboard => Setttings => Reading => Front page => Set a page, then go to the page you have seleceted, change the content there.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
weejack Purchased

Hi there,

No reply to my request – not too impressed. I’m trying to find out why this reponsive theme isn’t responsive for my site caledonianldt.com – goes haywire in portrait mode on tablet/ipad

HawkTheme

The link you show us has dead. pleaes noticed the theme was created on 3 years ago, so maybe it’s fully reponsive.

Default-user
weejack Purchased

Hi there, Thanks for getting back to me. The website is www.caledonianldt.com – i bought the theme last year – if there’s a new responsive theme then how do i update the older one.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
weejack Purchased

The link to the support forum is still broken as well

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

The homepage slider is not working. I even uninstalled and reinstalled the theme and still not working.

http://staceeandco.com/hagee-everett/
HawkTheme

Hi, we have check it, it’s working!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Looks like this theme developer is MIA. Time to report it to Theme Forest…

HawkTheme

Report what? Find us? We are man, not machine. We need have a rest. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can’t get the dropdown menu to work! when i change the resolution in the browser the elements just go one under the other, but the dropdown menu doesn’t appear like in your demo! how can i solve the problem?

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