980 comments found

I installed the theme today but a few things are not working. I’m trying to upload my logo, but I get two pages, one on top of the other and I can’t click on the image I want. Also, on the customizer, the buttons H1, Sections and CSS are not showing. Help please?

visualkicks

A screen shot of the errors will be enough for me to tell whats going on. Alternatively email me via the form on my profile page. Please note, if the issues are hosting related you will need to sort this out with your hosting.

Regards, Jesse

Default-user

Hi Jesse Have you been able to see if what the problem is?

visualkicks

Hi, Im not currently at my desk because its a weekend (please see my support policy in regards to work times). Just a heads up, its Australia Day tomorrow so I won’t be able to check this for you until Tuesday as I’ll be spending time with my family. If I get a moment later tonight to sit down I’ll see what I can do, but just letting you know as its a long weekend here.

Regards, J

Hi! Kickass theme. It’s been fun setting up. Great documentation too. One thing I can not figure out. I’d like to have a paralax image between my header and gallery thumbs… as in the demo (the desktop image with HOWDY text). How do I do that??

Thanks and great theme! M

visualkicks

Hi, there are no built in parallax effects with this theme. Do you just mean a background image that is set to position fixed? If so you can control that in the customiser :)

edit: see ‘pages’ and ‘posts’ in regards to post / page layout position etc.

Regards, Jesse

Default-user

Jesse, thanks for the reply. Sorry I didn’t chime back right away, but I did find the solution. Just had to turn the display content to standard (Crush customizer setting) then set a page background (WP page editor).

Great theme! Excited with how my site is turning out. Muchos gracias.

visualkicks

Oh, well I’m glad you have it sorted :)

gracerx Purchased

I’ve seen the posts around, ” max-width: 900px !important; margin-left: auto !important; margin-right: auto !important; }”

Like a few people here I’m trying mimic the content page view of the Full Screen demo, where the individual page/portfolio post content is constrained with the max-width: 900px, but the sidebar (top menu) remains full width. However when I try to add that code to the css in customizer it doesn’t seem to have any impact.

Sooo…what might I be doing wrong?

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gracerx Purchased

OMG, rookie mistake. I hadn’t set the portfolio page template to Portfolio. Well thanks anyways!

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gracerx Purchased

I delight myself.

visualkicks

Hi Gracerx, sorry for the delay in reply, It was a long weekend here in Australia which included a national holiday.

Im glad you have it all sorted out now :) Yes if you look at the custom css you will see it targets only certain pages via the page template.

Regards, Jesse

andreve Purchased

hello! I have a problem with the responsiveness of the site, if I access to the post with the ipad or iphone content post disappear … help! I did not touch anything of the theme! for example http://www.andreaverzola.com/03-libri-consigliati/

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andreve Purchased

I turned off all around and the problem does not manifest, thanks a lot, now I can take care of myself!

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andreve Purchased

the problem is whit “WordPress Popular Posts” plugin

visualkicks

Hi! glad to hear it. If it doesn’t effect your site too much I would keep that plugin deactivated. There are 1000’s of plugins available and just about anyone can make one, just be careful because many plugins are poorly coded.

Best Regards, Jesse

Hello. I have a problem with pages buttons on the news section in my website: http://www.vincenzomerola.it/?page_id=432 Buttons aren’t working and it’s impossible to reach previous pages. Hope you can help me.
Default-user

I’m not using the read more tag at all, my permalinks are in the preset mode, i’m not using any plugin, just that included in the theme.

visualkicks

Hi, thanks for your patience, it was a long weekend here in Australia which included a national holiday and as per my support policy I don’t work weekends or holidays.

When you say ‘preset mode’ can you tell me exactly what mode that is. Pleas go into Settings > Permalinks and let me know exactly which option is selected.

Your permalinks look like this – http://www.vincenzomerola.it/?page_id=432#038;paged=2

They should look like this (in the default mode) – http://www.vincenzomerola.it/?paged=2

The page id should not be in your link (but clearly is) also its incorrectly printing out the & symbol. Just to clarify, themes don’t really impact how your permalinks are built, which leeds me to believe this is not a theme issue but a wordpress issue or even a latin type character problem. Let me know.

Regards, Jesse

Default-user

Yes, I use the theme in wordpress. I use it in italian and the setting is “predefinito” (the first of the list, preset).

Hi: to update the theme version 2.2, Arab characters appear in the footer link giving http://www.xum.ir/

how to delete it

visualkicks

Thats not apart of the theme and I assume you are using a really, really poorly coded plugin. It could potentially be giving your site a virus. So, remove your plugins until you find which one. I will never code hard coded links into a theme.

Regards, Jesse

Question: I installed Crush and the Demo Content and was doing pretty good until I started making changes in WordPress. Now it’s all mucked up and I can’t get back to the original Demo Content. I tried importing the Demo again but it doesn’t fix things. Must be something I changed in the WordPress settings. Any suggestions on how to get the Demo working again. I am new to WordPress and am learning as I go.

visualkicks

Hi, as a general rule, importing the demo content twice will just mean you have duplicate posts, images etc. Importing content doesn’t flush out any old content it just adds it on top. Also there are no site options saved in demo content xml files, so importing demo content won’t change any settings in regards to the theme or WordPress.

I would recommend you use the reset plugin and start from scratch or get in touch with a WordPress web master and have them run you through the basics. Alternatively there are many online tutorials in regards to getting familiar with WordPress :)

Regards, Jesse

gracerx Purchased

I’m having an issue with the custom fields. I want them, but not all the ones that seem to be displaying. Here’s what I experience: I create a new Portfolio Post, add my content, scroll down to the custom fields which with a new post are empty. Enter the ones I want: Budget, Client, Testimonial. Publish the post and when I go to view I see this: custom field display If I go back in and delete the vk_ custom fields, then publish they just reappear in the post and in the post editor. fields in post

Any ideas would be appreciated, thanks!

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gracerx Purchased

Learn something new everyday. Thanks!

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gracerx Purchased

That did the trick! Updated to 5.3, and running like a charm. Thanks for your time and patience.

visualkicks

Glad to everything is working for you! Regards, Jesse

gnik Purchased

Very clean, fast and intuitive theme, well done! I have a problem with the section borders NOT showing up whatever I do. I have played with all other settings in the content tab (fullsized media, padding, section margins, etc) but whatever I do I don’t see any section borders… Any ideas?

visualkicks

Hi, thanks for your patience, it was a long weekend here in Australia which included a national holiday and as per my support policy I don’t work weekends or holidays.

Thats really bizarre, it doesn’t appear to be happening on any of my test sites. I guess as it only effects logged in users it should be ok for now. If you have any 3rd party plugins installed, see if disabling them fixes the issue.

Regards, Jesse

Default-user
gnik Purchased

Jesse thanks for the reply. I did disable all plugins, still had the same problem. However it doesn’t really annoy me anymore as I have another browser open and I am logged out so I can view the changes.

P.S. it is good to see people respecting weekends and holidays, hope you had a great Australia day!

visualkicks

Hi again, thanks for letting me know. I’ll make a note of it and look into it further around the next patch.

PS. Yep, I had a great day yesterday :D

utaoutau Purchased

Hi Jesse!

Great fix on the 2.2 release! Everything looks great now. One question though – when the portfolio post is set to “Standard” and a featured image is used, is there anyway to stop the featured image from appearing again at the bottom of the post?

Thanks, Thao

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utaoutau Purchased

Hi Jesse – please ignore the last question – I found the answer to that in the page customizations! I did have another question – I’m trying to use some animated gifs as a featured image. I noticed sometimes they’re animated as thumbnails in the portfolio, but sometimes they aren’t. Are there any tips you can provide to make sure the animated gifs work?

visualkicks

Hi, thanks for your patience, it was a long weekend here in Australia which included a national holiday and as per my support policy I don’t work weekends or holidays.

1) Just incase others read this, you can turn it off using the checkbox in the ‘standard settings’ metabox in the post edit screen.

2) This is always a bit of a struggle. WordPress has some built in image compressing tricks that happen when you upload an image. Uploading gifs in my experience is just very hit or miss. Heres a copy and paste from an answer I supplied to another user a many months back.

WordPress will auto crop images depending on what the theme specifies on upload. The image size needed for squared thumbnails is 600 by 600 with crush. You can see here is the gif your site is using on the portfolio page – http://bengibbons.co.uk/wp-content/uploads/2014/03/A-Casual-Stroll-2-600x600.gif – it’s the auto cropped version that Wordpress creates.

Basically from what I have read, just upload a new featured image of the gif at exactly 600px by 600px, this means wordpress wont need to auto crop. Then to keep the original on your post page change your post format to ‘gallery’ and tick the ‘exclude featured image’. Hopefully thats a feasible work around.

Regards, Jesse

visualkicks

edit: I just saw this was about the portfolio post and not the portfolio page it self. I was say just make sure you’re inserting the full-sized version of the gif and not some auto cropped version (which won’t have any animation)

One question…Where do you edit the image captions? I am having a time trying to find where to edit those…http://demo.visualkicks.com/crush/standard/wp-admin/customize.php

visualkicks

In the media manager. If you upload an image or select an image, you will see all the relevant image meta on the right hand side. Alternatively user the Media page of the dashboard to edit media related meta :)

Regards, Jesse

Default-user

Gotcha. :-)

How do you delete photo from an existing portfolio page?

visualkicks

You mean remove a photo from a gallery portfolio post? All images attached to the post will be included in the gallery. If you want to remove it from the gallery simply delete it from your media library or unattach it from the post.

Regards, Jesse

Default-user

I figured that, but wanted to be sure. Thanks! Great customer support!

bianca20 Purchased

Hi Jesse, As I mentioned, I am using the fullscreen setup for my client’s portfolio site. I have the content banner with an image in the background of the banner only so it doesn’t take up the background of the body, and get distorted on any devices. With some custom css and media queries, I have it working beautifully. With the large image and copy on top introduction the agency, full screen on the iPad—looks great. Still, I would like to have a link in the main menu at the top: HOME, WORK, PARTNERS, CONTACT with the HOME link to go to the content banner (which it does) and the WORK link to scroll down to the masonry of portfolio posts (directly underneath the content banner that represents the clients work). I realize this isn’t a feature of Crush, but I found a plug-in in WP that might work called ‘Page Scroll to ID’. It sounds like it could be configured to do just that. I am wary of using plug-ins and my question is if I download it and activate—set it up in my Crush—if it doesn’t work can I ‘deactivate’ it with NO disruption to my Crush site. It is working so well and I’m nearly ready to go live, I don’t want anything at this point to mess things up that I can’t fix—this is my first WP site. So if you could look at the plug-in and tell me if you think it would work with Crush, or at least let me know if I can restore with no ill effects to Crush. Many thanks in advance! Regards, Susan

visualkicks

Hi, I think I may have addressed this issue before? I believe I said you can just add #content to the end of your link in the menu, you would do this in Appearance menus by adding a custom link. So for my site it would be http://www.example.com/my-example-page#content

The only problem would be if you have a header that is fixed position. In which case the plugin you would use would have the same issue any way.

The plugin seems to have a number of good reviews, Im its fine. You can always delete a plugin and things will go back to being the way they were. If you are in doubt, export a backup of your site via tools > export.

Regards, Jesse

inhky Purchased

Hi there,

I’m loving this theme. Just recently bought it, and it’s the bomb! Now, I read the online guide but I can’t seem to figure out how to replicate the:

“The Work Welcome to Crush – The Portfolio Theme. Have a look around and feel free to ask any questions via the comments.

Purchase Have a question?”

segment from the ‘Contrast’ Demo version of this theme. I know in the guide it says to just simply copy the settings over, but I can’t work out that message part. I think it has something to do with pages.

Could you please let me know. Been trying to figure it out all night.

Thank you!

visualkicks

That text is just standard page content :) So, pages > portfolio (or whatever you have called your portfolio page) > edit > add some content.

Regards, Jesse

Default-user
inhky Purchased

Hi Jesse,

I don’t have a portfolio segment in my pages. I simply have a separate portfolio section on my side bar which houses all of my portfolio work.

Is there another work around for this?

visualkicks

Hi again, I didn’t say ‘portfolio’ I said ‘Pages’, then edit your portfolio page (or whatever you decided to call your portfolio page). If in doubt please read over the page setup guide of the documentation

http://docs.visualkicks.com/crush/#setup-page

Heres a screen shot of the work (aka portfolio) page on the demo so there is no confusion – http://d.pr/i/1kpzx

Thanks, J

sparkyj Purchased

Where can we see a visual guide to all of the web fonts used in Crush?

visualkicks

Hi! I’m not sure I follow. All the fonts in the customiser are provided by google via google fonts. If you are looking for a specific font you can search for one on there.

Regards, Jesse

Default-user
sparkyj Purchased

Ah , got it I figured out how to look at the Google fonts in a better “list” format.

aholla Purchased

Hi is there somewhere I can get a list of the tags I can use in the “custom fields” section.

I would like to disable the Page heading/title. I think i used to have “vk_title” set to “off” or something but cant remember.

Now whatever I enter there, appears in the page.

Thanks,

Adam

Default-user
aholla Purchased

Okay, perhaps let me rephrase that, how can I disable the heading on the portfolio page. I would like it just to show the thumbnails, but it also has the page title at the top. Thanks.

visualkicks

You can either disable them for all pages in the customiser > pages. Or you can individually change them for each page by editing the page (see the general settings metabox). This applies to all posts as well.

Jesse

visualkicks

Just so there is 0 confusion heres a screenshot. If you don’t see the general setting metabox, re-enable it via screen options (top right of the page). http://d.pr/i/1kpzx

gracerx Purchased

Has anyone else that is using Contact Form 7 instead of the theme contact form noticed that the submit button shortcode in CF7 doesn’t generate the button shape, just the text? If so, have you figured out how to display the button shape?

visualkicks

Not that I know of sorry. I can’t / don’t provide support on third party plugins (because there are thousands of them). Unfortunately other people cannot reply to your comments here on themeforest to tell you. Regards, J

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gracerx Purchased

Dang it!

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gracerx Purchased

Don’t worry I don’t expect you to support any plugin that you don’t make. I was hoping that someone could read this and post a reply into the comments string.

sparkyj Purchased

Hi, When creating a portfolio post, My images are 770 pixels wide. I need the Gallery image slider to center those images and animate, not blow out to the entire size of the page. Or another solution is to simply stack the 770 wide images. Is there a way to command the width of these images that are essentially “the gallery”. I know i can drop them into the page but it doesn’t really have the same effect. Seems like I was able to do this in Crush 1.6. Running 2.2 at the moment. Thanks

Default-user
sparkyj Purchased

Now trying to figure out why some Image Thumbnails are not responding to being “Square” on the static home page. They stay rectangular and have the background showing from underneath. And the roll-over is rectangular also….hmm :-/

visualkicks

If I follow what you’re saying, it would because I added an option to disable fullscreen images in the customiser some time around 1.8. Customiser > Content.

If you’re images are not at least 600px by 600px when you upload them wordpress cannot crop them appropriately. This hasn’t changed in any update though, so it shouldn’t be anything new :)

Regards, Jesse

Default-user
sparkyj Purchased

Oh I see that Content feature now. Nice!. Oh so the height of one of my images was 515. Thats the culprit..

Hi, I have installed the theme and everything seems to work fine except the fact that in the customizer menu none of the advanced checkboxes work (they don’t expand to reveal the advanced options – just tick and untick). Also all of the tooltips for each expanded menu item appear at the top of each menu item and not against the relevant field.

Have tried this in multiple browsers with the same results, am using V 2.2 and Wordpress 4.1. Reinstalled the theme and wordpress twice now with no difference.

Any help would be appreciated.

Regards Jamie

visualkicks

Hi, I simply can’t replicate the issue. I have tried multiple times on my test server running different versions of php and server setup. It seems like its something specific to your site or even perhaps your hosting. So if you can do this for me maybe we can get to the bottom of it.

1) open google chrome 2) go to your sites theme customiser 3) right click anywhere on the page > inspect element 4) switch from the element inspector to the console 5) let me know what errors in your console appear (they will be red)

Regards, Jesse

visualkicks

EDIT: it also might be because the load times placed on your site after the demo content is added. If you site is loading too slow this can cause the customiser to incorrectly render.

Default-user

Thanks for getting back to me, tried your instructions and I get the error ‘themes/crush/theme/js/jquery.cycle2.js.map 404 (Not Found)’

I think you may be right about the load times – have added 4 pics (sized as per your docs) to the work page and the problem has reappeared. Although if I go to a simple contact page (No pics), reload all the customiser options appear then I can go back to work and edit it.

gracerx Purchased

Similar to bertolinimusic above I’m having issues with the Content Banner on the front page. If I understand correctly I should just set the image for background of the “page” and the posts will cover the background image. My issue is with putting in the text. When put in my text into the content of the posts page it doesn’t appear over the top of the background image, but below it with the background of the page color.

Default-user
gracerx Purchased

Ahh…turn the content banner opacity to 0, and then in the page, set the content position override to banner.

visualkicks

Global options for layout positions are found in Customiser > Pages Or for posts its Customiser > Posts. You can override these options for individual pages and posts under the general settings box while editing a post for page.

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