171 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Presale question: Can I make the add to cart and details button static on product images? A setting to turn it off? Pay you to code it different? Tell me where to recode it? The animations are slick and fancy, but in the real world it’s not so practical to have to click a button on the image instead of the image in order to click through to the product page… it’s counterintuitive. Thanks for a great theme design. I just need to tweak it for my needs.

Default-user

I also need to change the search field functionality… it does;t make sense to have to click the search icon in order to type into the keyword field… that’s also counterintuitive to the standards of web design… I should only have to click the icon when ready to submit search.

Codestag

Hi, in order to make such customizations I would suggest that you hire a developer to do them for you, we do nat take any paid customizations, but http://studio.envato.com is a great resource for finding such developers.

Thanks!

Default-user

Presale question: Can I make the add to cart and details button static on product images? A setting to turn it off? Pay you to code it different? Tell me where to recode it? The animations are slick and fancy, but in the real world it’s not so practical to have to click a button on the image instead of the image in order to click through to the product page… it’s counterintuitive. Thanks for a great theme design. I just need to tweak it for my needs.

Default-user

Can you just tell me where the affected code is. I can handle the customization.

Codestag

We can provide with such information at our support desk, upon purchase. In order to open a ticket at our support desk you will need a purchase code.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Instead of an “image to show as a custom background image of the category page.” can the product category thumbnail image be returned to its original state next to the categories title?

Codestag

Sorry, but I cannot understand what you actually mean. Can you rephrase?

Default-user

Your category product thumbnails do not appear next to the category product title, instead it’s a background image.

Codestag

Yes, that is the default behaviour. If you want to change this you will need to customize it. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Was the issue with the missing “Out of Stock” badge ever addressed in an update for this theme? Noticed in the comments someone asked about it 4 months ago but nothing since then…

Thanks!

Codestag

Hello,

Yes, it was fixed in the one of the past updates. Let us know if you have any further questions. Thanks.

Default-user

Ok great, that’s a must for us. Is there built-in functionality for custom “Out of Stock” badges as well?

Codestag

Under product inventory settings, you can just mark the stock as out of stock, here’s a screenshot – https://cloudup.com/cyb-N628VkJ

Default-user

Hmm, not what I meant. I’m familiar with the item inventory management system.

We need to make sure there’s an easily visible “Out of Stock” badge overlaid on the product image, when viewing the shop page (or any multi-item category page). We would likely also use a custom “Out of Stock” image for this purpose, and was wondering if there is build in functionality for changing the OOS badge, or if we would have to hard modify it in the code.

Thanks!

Codestag

Ahh…sorry for the misunderstanding. Yes, it’s easily visible, here’s a screenshot for that too – https://cloudup.com/cjWYYpgoFtX

And yes, there is no built in option to change the badge, you’ll have to modify it manually.

Default-user

Perfect, thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I dismissed the install of layerslider as I didnt want it at that stage. I now want to install it how do I do that now?

Codestag

Go to Appearance > Install Plugins, you should be able to install it from there.

Default-user

thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

On mobile devices, using the main navigation menu there is no way to close the menu after opening it without clocking on a link.

What is a fix for this?

Codestag

Something must be going wrong at your end, please open a ticket at http://support.codestag.com and we will sort it out.

Thanks!

Default-user

What should be the correct behaviour as its the same on your demo on iphone and ipad and resized window on desktop in both FF and Chrome.

Codestag

It seems there was an issue with FontAwesome icons integration, we just pushed an update fixing the issue, should be available within next 12 hours; make sure you’ve opted for item update notifications to get notified when it’s available. Thanks :)

Default-user

thanks, I thought I was going mad for a while. Great work on the quick fix response

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Pre-sale questions, with your theme work with Matt Gates Product Vender plugin? http://shop.mgates.me/shop/wc-marketing/wc-product-vendor/

Thanks!

Codestag

Hi,

We haven’t checked the compatibility for it, but most of the WooCommerce add ons works seamlessly depending on how it is coded. We can’t guarantee it to work, but there is high chance it would!

Let us know if you have any more questions. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Pre Sale Question -

Is it possible to upload multiple photos of one product? If so can you show an example of how it looks?

Codestag

Yes, here’s an example – http://demo.codestag.com/crux/product/daniel-flannel-shirt/

Let us know if you have any more questions. Thanks :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
c4web Purchased

There are several days that I try to write on assistance, but your site is not working. I ask you kindly to answer at least here. I bought your theme for a client of mine, we have included the demo content and set the home. We have problems with the widget box cateories. It does not display anything it will text pictures. The categories are also inserted images and demo products. What could I have forgotten? Gloria

Codestag

Hi there

Sorry, it seems there are some temporary issues with our hosting provider. Regarding your issue: Make sure that you have added the “category box:...” widgets in the “category boxes section widget area”, and then use the “section: category boxes” widget at the homepage widget area, like this screenshot shows: http://cl.ly/W6Ue

If the issue persists please send an email at http://support.codestag.com and post a link to your site and admin login details. Thanks!

Default-user
c4web Purchased

ok! thank you very much! sorry for the inconvenience! section was: category boxes that it was not complete! I thought it was a dynamic widget. But if I wanted to make two different of these blocks? For example one with 3 and one with 3 other categories? would be possible? Thank you!

Codestag

Hi there, no unfortunately this is not possible out of the box. The widget will display the same categories.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello – I have recently needed to add a second page with a second contact form. Is this possible with the theme? If not – I have tried using other contact forms but none of them work with this theme, the emails do not send out. But the form submissions pass validation.

Will purchasing Gravity Forms be possible to function with this theme? Or do I have to delete/edit the script of the theme to get the other third party forms to work? ( I only mention this because in a previous comment I read of yours you said this theme only supports gravity forms )

- I am working on this theme for a client’s page.

Codestag

Hi there, sounds weird. Can you please open a ticket at our support desk at htpp://support.codestag.com ? We will have a look, please make sure to include admin login url and details.

thanks!

Default-user

I had previously posted a question, where they also mention that your theme supports Gravity Forms. Would purchasing this be a direct solution? http://support.codestag.com/tickets/contact-form-3/

Codestag

Yes, definitely. Crux is compatible with GForms.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bradwy Purchased

I’d like to have a sidebar on the single product page. Is there a way to do this without modifying the code of the theme itself?

Codestag

Hi there, no, not without any customization. Product pages do not have a sidebar by default. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
marcfitt Purchased

How can we remove completely the review tab (CUSTOMER RATING). I was able to disable it but not remove it. Thank you for your help.

Codestag

Hi there, support is provided only at our support desk at http://support.codestag.com please open a ticket there and we will look into it!

Thanks!

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