194 comments found

Mrnico Purchased

Hello,

The widget “static content” doesn’t work on Home page, and bug others widgets? The page doesn’t load… Do you know this problem?

Thank you in advance.

Default-user
Mrnico Purchased

Oups… Sorry, my bad! Everything works.

Just one question, How to customize the 404 page?

Thank you!

Codestag

You may copy the 404.php from parent theme into child theme and make your changes. Please create a ticket on our support forum if you have any further questions. Thanks :)

Hi!, how do I mark a product as best seller to have it show in the best seller widget in the home page?

Thank you! Great theme!

Codestag

Hi, you need to use the default WoCommerce best seller widget, but you need to use it in the footer. There is no custom widget for best sellers that you can use as a section. And that widget is outputs the best sellers based on the actual sales.

You can just make a couple of fake purchases in the beginning and the corresponding products will become best-sellers.

rasghar Purchased

Hi,

How do I layout the cateogries on the homepage as you have?

i.e. where is says “Mens clothings”, “womens equipment” and “climbing equipment”. Currently on my site, each category stretches out.

url: stormquadbikes.com

Regards, Rehan

Codestag

Ok, but meanwhile make sure that you follow the instructions at this part of documentation: http://docs.codestag.com/crux/#section-category-boxes

Default-user
rasghar Purchased

Hi,

Thanks for the reply.

I have followed the guide but it is still not it is in the demo?

I also want the bottom off the page to be the same layout. Can you guide me on how to do this?

Regards, Rehan

Codestag

Please add this at a ticket as well and we will assist at the support desk.

thanks!

Are you compatible with WooCommerce 2.2.? I’m currently using Crux 1.3.8 with WooCommerce 2.1.11 and would like to update. Thanks.

Codestag

Hello,

I don’t see a purchased badge by your username, did you purchase the theme from another account?

Either way, it’s compatible, you can go ahead and update. All the best :)

Default-user

Thank you for the quick answer. And yes, it’s been purcahsed by our developer’s account.

How come until now I got no reply to the support team?

Default-user

If I don’t get support in here I will request a refund to the envato support.

Default-user

Nevermind i got way in…

Codestag

Hello. 3 things:

1. Support is not provided here, but at our support desk.

2. We usually respond within 24 hours on weekdays. We take the weekends off.

3. Support is not a requirement for Envato. However we provide it for free, for the benefit of our customers. Threatening for a refund is not the best way to go…

Thank you.

I need help with the Alert Message in Subheader how come mine doesnt, come up, I only got 3 menu support.

Codestag

Hi, support for all our themes is provided at our support desk. Please open a ticket at http://support.codestag.com

Thank you

hi,

we are running into an issue when running google’s page speed insights for mobile devices.. we are getting this error:

Attempting to load the page reached the limit of 3 client redirects. The last URL fetched was http://demo.codestag.com/crux/. This may indicate the page is redirecting to itself, or has a loop of redirects.

here is a link to the test done of your theme demo and it has the same error:

https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fdemo.codestag.com%2Fcrux%2F&tab=mobile

we’re concerned that google is not able to see the site on mobile and the site will not be index for mobile… can you please take a look and let us know what we need to update so google does not think the site is re-directing to itself or looping redirect..

mark

Codestag

Hello,

The redirect is not really present if you check the site on your phone, however I can see that Pagespeed bot is detecting redirects. It might be due to the retinajs script we are using.

Please create a ticket on our support site and we’d glad to assist you. Thanks.

Quick pre-purchase question. I’m sure this is a feature, it just doesn’t show in the demo. Can I create multiple variations for products…i.e. color, size etc? Also, is there an option for a thumbnail carousel under each main product photo for multiple views? Or do I need an additional plugin?

Codestag

Hi there, for the first question, yes it is a built in woo-commerce feature. For the second question, here is how additional thumbnails are handled: http://demo.codestag.com/crux/product/daniel-flannel-shirt/

If you want another way to show them i’d suggest you rely on one of the many plugins out there :)

Thanks!

I uploaded the php file you all provided now im receiving

Warning: session_start() [function.session-start]: Cannot send session cookie – headers already sent by (output started at /home/theinsid/public_html/RescueTronics.com/wp-content/plugins/stagtools/includes/widgets/twitteroauth.php:3) in /home/theinsid/public_html/RescueTronics.com/wp-content/plugins/yith-woocommerce-wishlist/class.yith-wcwl.php on line 54

Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/theinsid/public_html/RescueTronics.com/wp-content/plugins/stagtools/includes/widgets/twitteroauth.php:3) in /home/theinsid/public_html/RescueTronics.com/wp-content/plugins/yith-woocommerce-wishlist/class.yith-wcwl.php on line 54

Codestag

hi there!

Strange, please send a support request at https://codestag.com/support/ and we will have a look into the issue.

Make sure you include admin login details and url.

Thanks!

marcfitt Purchased

Is there’s a way to update the theme to the latest version without having to do it via FTP?

Codestag

Hello,

Please read the update instruction on our documentation site. If you have any further questions, please create a ticket on our support.

Thanks.

Vinyl21 Purchased

Hi,

I am curious what font you used for the “Discount Image” in your demo?

Thanks.

Default-user
Vinyl21 Purchased

Is it possible to obtain the PSD file for that particular text?

Default-user
Vinyl21 Purchased

Actually, nevermind I found a good mask.

Codestag

ohkay, thanks!

So i added a lot of products and assigned them to their categories but i cannot seem to add them to the Main Menu, I can add pages and posts categories to the Main Menu but i cannot add product categories. I need customers to go on my site, hover over lets say , SHIRTS then select T-Shirts and that will take them to a page with all the T-shirts i have to sell. Help please, I’ve been trying for days now but i cannot figure this out, the documentation has noting on this.

Codestag

Hi, indeed the documentation does not mention this, because it is related to WooCommerce and not the theme actually. Here’s a helpful link: http://docs.woothemes.com/document/docs-menus/

Please scroll to no.7 (adding product categories). Let me know if this helps. :)

Default-user

Thank you so much, It was super easy. Everything is working like i wanted it to. You guys are the best.

Codestag

Just doing our duty ;)

All the best!

Vinyl21 Purchased

Hi,

How do I change the text “Latest Blog Posts” at the top of the blog page? I want to customize it with my own text.

Thanks.

Default-user
Vinyl21 Purchased

Nevermind, I found it in the Main Index file. Thx.

Vinyl21 Purchased

For the Pages widget, I want to exclude the Home page in your demo. However I cannot find the Page ID for the Home page. (All other pages seem to have a Page ID, just not the Home page from the demo). What page ID do I give this to exclude it from the Pages widget?

Thanks.

Codestag

Hi there and happy holidays!

Support for our themes is provided only via our support system at https://codestag.com/support/

Please open a ticket there and we will have a look!

Thanks!

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