133 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is there a way to autoplay audio entries?

UmbrellaStudios

If you insert them via SoundCloud than you can make them autoplay.

UmbrellaStudios

Nothing.

Have a nice day!

  • Bought between 50 and 99 items
  • Brazil
  • Has been a member for 5-6 years

Hello, The template is not accepting HTML Formatting Tags as:

http://www.simplehtmlguide.com/text.php

Accepts nothing! This is basic and so can not work on my client’s site:

http://www.pktreinamentos.com.br/website/3d_directors/ See in prinshoot as is the editor, the bolds not appear on the website: http://www.luisbalboa.com/printshoots/01.png http://www.luisbalboa.com/printshoots/02.png

Thank you correct this in the template and let me know the update!

lcadesign

I need some of this kind to work that is basic in most templates: http://www.gt3themes.com/wordpress-themes/trend/typography/ How does the Cube Theme comendos not accept basic html?

UmbrellaStudios

Hi

For the best experience and a great reponse, can you please move this to our support forum at Support

lcadesign

Hello,

I’ve installed your plugin Short-codes Everywhere but do not understand how it works because nothing appears in the editor (visual) Wordpress and HTML formatting tags still not appear on the website :(

Please explain how to format the text with your plugin!

lcadesign
I tried to create a New Request there in your forum but gave me permission after I authenticated (user: lcadesign) with the purchase code Cube: http://www.luisbalboa.com/screenshot/04.png

I’m doing this site with your theme to a new customer and need it to work!

UmbrellaStudios

You can find it by going to Downloads tab, and click Download on the bought item.Than from the drop-down choose “License certificate & purchase code”.

lcadesign

Hello,

You have not answered the questions that were asked and answered last more than 24 hours late!

Problems also not been resolved because I have not received any updates and plugin Short-codes Everywhere you entered did not serve for anything.

I had to pay an external programmer to solve the problem I have your plate that has a bug qdo activates the video mode on the post that fails to take the HTML formatting.

The Ladies asked me to raise the issues in his super special support and unable to talk to you there …

SUPPORT IS VERY BAD AND THE THEME IS WITH BUGS

lcadesign

correction: I had to pay an external programmer to solve my problem due to bug when you enable the video mode on the post that fails to interpret the HTML formatting.

UmbrellaStudios

Hi

We’re really sory about this but we have a time span where we do return support tickets and we announced that they might take 24 hours.

Kind Regards

lcadesign

Apologize in arrears is easy to resolve is that is takes work!

WEAK SUPPORT

UmbrellaStudios

Is there anything we can do to help you with your issue now ?

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 4-5 years
I need some of this kind to work that is basic in most templates: http://www.gt3themes.com/wordpress-themes/trend/typography/

How does the Cube Theme comendos not accept basic html?

UmbrellaStudios

Hi

http://www.cube.umbrella.al/shortcodes/

This is the shortcodes page where you can see what it is there.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Cianos Purchased

Just tried to sign up to the support form and failed (twice) I was wondering how you would go about altering the email which is sent to new users with there passwords.

thanks in advance

UmbrellaStudios

Hi

Just login please with the username and the password.

PS : Check if the confirmation e-mail is on junk, but account confirmation is not such an important step.

Kind Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

Great theme!

I searched comments and did not find an answer….

1. Does this support file uploading such as .zip file and then allow users to download it? Something like http://wordpress.org/plugins/easy-digital-downloads/

2. Alternative, is there a way to have a custom post-type allow the user to download the featured image of that post? Such as for a wallpaper download?

3. Is there a way to change the lightbox you used with something else? Not a fan of the one you are using as it doesn’t seem very mobile friendly.

UmbrellaStudios

Hi

1 ) Nope , cube does not allow file sharing unless you use some plugin for that

2 ) This is not supported out of the box

3 ) Also this one is not supported out of the box

Kind Regards

Default-user

Thanks for the answers. One last question is if you will be updating this to support the latest bootstrap 3.x instead of 2.x

UmbrellaStudios

Hi

Noted that.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

I created an account on your test site, but when trying to create a new post, I cannot select any categories or upload a photo. Then, when I click publish, I’m returned to my account page and the post is not published.

Clotheshorse

Just following up on this. Any update?

UmbrellaStudios

Hi

This is restricted as we did not allowed users to post anything on our demo.

Clotheshorse

So is there no way to try out this functionality before purchasing the theme?

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Can you add the ability to split test up to 25 different headlines for each post? You would also need to track the Click-Thru Rate of each headline. How much for this addon?

  • Bought between 50 and 99 items
  • Brazil
  • Has been a member for 5-6 years

Hello,

By Facebook to log gives the following error:

This Facebook account, does not exist on our system.

On the site I’m developing for my client the error is the same:

http://www.luisbalboa.com/printshoots/05.png I have everything set up on Facebook as well: http://www.luisbalboa.com/printshoots/06.png http://www.luisbalboa.com/printshoots/07.png

Have tested tb in your demo and same error occurs :(

http://www.luisbalboa.com/printshoots/04.png
UmbrellaStudios

Hi

For the best experience and a great reponse, can you please move this to our support forum at Support

lcadesign

Hello,

I am not required to post at their forum because things there are not too public and you do not answer there!

I appreciate your answer to the question raised otherwise I will report you will do Envato for not giving proper support.

ANSWERS LATER AND NOT LIKE REVOLVE ALREADY HAPPENED PREVIOUSLY

The login error continues on Facebook: http://www.luisbalboa.com/printshoots/04.png (your site demo) http://www.luisbalboa.com/printshoots/05.png (my site)

:(

I appreciate that solve fast and will not run away issues!

lcadesign
I have already put the question at their forum: http://www.luisbalboa.com/screenshot/10.png http://helpdesk.umbrella.al/discussion/2228/facebook-login-error

I am a professional and therefore demand to support a fast and efficient!

UmbrellaStudios

Hi

Please be patient as we will hook all the support requests right now.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Am I able to upload my own header? I need more than just a logo in the top left hand corner and don’t require the “search” field. If ‘yes’, I’d love to purchase!

Thanks!

UmbrellaStudios

Hi

Well this is not supported by Cube out-of-the box.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Love the template, was wondering if the slider can be replace to a compatible better looking slider or a slider of our choice. A let down for this great template thanks

UmbrellaStudios

Please check the demos, there are different sliders including Revolution which is one of the most famous sliders in the market

Default-user

Many thanks

UmbrellaStudios

Your welcome.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I just purchased your theme and love it, but I was wondering if there’s a way to allow customers to post even if they are not registered (guest posts).

Thank you!

UmbrellaStudios

Hi

Unfortunately every user has to register in order to make posts.

  • Has been a member for 0-1 years

Hi there, i wish to purchase this theme however i have a few questions. Where do i send my email to pls? thx

UmbrellaStudios

Hi

What kind of e-mails ?

Can you be more descriptive please ?

Kind Regards

Default-user

Sorry i was asking if there is any email address to which i can send my questions on Cube Theme? I feel more appropriate sending this question via PM. tx

UmbrellaStudios

Hi

Yes send them at info@umbrella.al

  • Has been a member for 0-1 years

It looks great! Is it compatible with the following WP plugins? WPML, BuddyPress 1.9.x, WooCommerce 2.1.x, bbPress 2.5.x, Gravity Forms, Easy Digital Downloads, Events Calendar, Events Calendar PRO

UmbrellaStudios

Hi

Cube it’s not compatible with WooCommerce or BuddyPress.

Kind Regards

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