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Additional information from Pixelworkshop:
Hello and thanks for stopping by !
If you need assistance, I’d be glad to help you. To speed up the process, include as many details as you can regarding your issue and if possible include an URL so I can have a look to the problem you’re having.
The response time is between 24 and 72 hours, it can be less or more but I answer within 48 hours most of the time. Sending multiple requests through comments or by email doesn’t help, a single email is enough and I’ll for sure get back to you.
Please note that support is handeled exclusively by email from my profile page.
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