447 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi great theme,

I’m having a problem with the social media icons. They are not redirecting properly.

Instead of redirecting to facebook it is redirecting to www.myurl.com.au/facebook…. etc

???

Also how do I turn comments off?

Thanks

Jacquie

CuckooThemes

Hi Jacquie,

Thanks for purchasing our theme ;)

Social media icons opens url that you’ve entered in theme Dashboard > CuckooTap > Social Media. For example, facebook url should look like this (remember to use http://): http://www.facebook.com/CuckooThemes

As to your question about comments, please open this page http://codex.wordpress.org/Comments_in_WordPress and read “Turning on Comments for a Single Post or Page” section.

Let us now if you still need any assistance

Hope this helps, CuckooThemes

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, How do you get the related posts to show below each post?

CuckooThemes

Hi davidsons,

Could you please send us a message using contact form in our profile page on ThemeForest. We need to verify you as a customer, if you don’t mind.

Thanks, CuckooThemes

CuckooThemes

As for your question, please read theme documentation section “3.3.3 Related Content” on page 17. This should help.

CuckooThemes

  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
in2sight Purchased

Where do I update to version 1.9??

CuckooThemes

Hi in2sight,

It can be downloaded from your Author Dashboard downloads Tab. http://themeforest.net/user/in2sight/downloads

CuckooThemes
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
  • Sold between 10 000 and 50 000 dollars

Important information for those who already purchased this theme: Updated CuckooTap V1.9 WP Theme version is available for download.

2013.01.23 – version 1.9

- New Feature / Social Media Shortcodes Added: Facebook Box, Twitter Box, Flickr Box
- New Feature / Slideshow Overlay Effect Turn On/Off Functionality Added
- New Feature / Contact Form with Math Anti-Spam Protection
- Contact Form Compatibility Issues Fixed
- Typography Shortcodes Update
- Theme Preloader Update
- Minor Bug Fix

For more detailed information please check theme changelog.
Have a nice day;)
CuckooThemes

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Sweden
Fritjof Purchased

Hey,

Beautiful theme guys. I’m using it here: http://www.fritjofandersson.com

Two bugs:

1. A lot of my mobile visitors say they get automatically forwarded to Google Maps. If you can’t fix this, then please include an option to turn off the map in the contact footer.

2. Only the top right quarter of the social media logos are visible when using Chrome or FF on Mac OSX. Safari works ok though. This bug is also visible on your demo site.

CuckooThemes

Hi Fritjof,

Thanks for purchasing our theme. Your site looks great, if you don’t mind, we would like to add it to our theme showcase.

1. As for Google maps bug, is it possible to get step by step description what has been done to make this bug appear? We’ve just tested contact unit Google map on/off button on iPhone 4S and it is functioning well. It would be good to know which models of mobile device you are using. Also are there any third party plugins installed? If yes, please try to disable them and test Google map again on mobile device.

BTW: Toggle button for map on/off is already included in our customers wishlist and will be implemented in upcoming theme updates.

2. As for your second question, could you send us two screenshots of this bug on Chrome and FF to hi@cuckoothemes.com? Thanks in advance.

CuckooThemes

Default-user
Fritjof Purchased

Hi,

Thanks for a fast reply, man.

Sure, add it. Where is the showcase at?

1. The bug seems to appear only some on Android phones and on iPads. I have neither so I can’t test it. This is a big problem, so please include a on/off switch until you’ve solved the bug.

2. Email is on the way.

CuckooThemes

Hi Fritjof,

Theme showcase will be displayed in CuckooTap theme profile page on Themeforest and in our page as well.

1. Not sure about Androids, but we tested it on iPad and it works fine. Anyway, we will add a toggle button in future theme updates. This is #1 in our updates list.

BTW: is it possible to get your site WP admin login information. We would like to check this out. You can send it using contact form in our profile page or directly to the email.

CuckooThemes

Default-user
Fritjof Purchased

Hi,

1. Thanks a lot. Appreciate it!

Sorry, I’m not going to give login details to anyone. Simply not safe. Maybe we can find another solution?

CuckooThemes

Ok, I’ll send you an email.

CuckooThemes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cforment Purchased

Hi,

When trying to enact the last column in a page, I put last=”true”, e.g. one-half last=”true” title=”” but the column keeps showing up below the first. This happens regardless of column size. Am I entering it correctly? If so, any way to fix this?

CuckooThemes

Hi cforment,

Thanks for purchasing our theme :)

Please check columns examples in this url http://demo.cuckoothemes.com/cuckootap/dark/shortcodes/

and make sure to do not leave spaces between column elements codes.

Hope this helps,
CuckooThemes

Default-user
cforment Purchased

I just had to take out the spacing as you said. Thank you!

CuckooThemes

You’re welcome :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Awesome theme!

Is there a way to hide the background color and diagonal elements on the main logo? I’d like to retain the colors and such for the section titles, just want the main logo to be on it’s own.

Thanks

CuckooThemes

Hi Brentnauer,

Thanks for purchasing our theme :)

As for your question, theme does not have such option implemented in its framework and this can be done only by editing the code.

CuckooThemes

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years

Before I buy your theme – I have a few Questions:

1. Is the theme widget ready? 2. Is it possible to play Audio Files? 3. Can I implement a YouTube-Video on the Landing Page?

Thanks a lot!

CuckooThemes

Hi penguin_race,

1. At the moment the theme is not widget ready.
2. Theme does not contain audio player.
3. You can have Youtube or Vimeo video in a landing page, in homepage using Homepage Builder as well, but there is no option in homepage to load video instead of slideshow.

Hope this helps,
CuckooThemes

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
torg Purchased

How activate parallax effect on units backgrounds? I have only “fixed, scroll, tile, tile x, tile y” thanks in advance

CuckooThemes

Hi torg,

Thanks for purchasing our theme :)

If you are using latest theme version (V2.0), you should see Background dropdown in each unit of homepage and select Parallax Background.

Hope this helps, CuckooThemes

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I noticed in the most recent update a child theme. Any special instructions we need to follow for this to work?

CuckooThemes

Hi 972creative,

You can read more about Child Themes here: http://codex.wordpress.org/Child_Themes

The main bonus of Child Theme is that it inherits the functionality of another theme, called the parent theme, and allows you to modify, or add to, the functionality of that parent theme. That way, when the parent theme is updated, your modifications are preserved.

Hope this helps, CuckooThemes

972creative

Thanks… although I know what a child theme’s purpose is. Many times though, developers build/configure them in a unique way so I wanted to check if there was anything special we needed to do since there was no mention of it in the PDF guide.

CuckooThemes

There is nothing really special about it, we just created it for more advanced users and developers so they had this option.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Sent you a private message via your user profile… please take a look.

CuckooThemes

Got it and checking.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Love the theme but have compatibility issues in IE7. It completely shifts everything over. Which functions and why doesn’t it work?

http://wp.daviddouven.nl/

Works fine in Chrome and Firefox.

CuckooThemes

Hi leavemymark,

Sorry, but IE7 is not included in the list of compatible browsers. You should use at least IE8 or the latest IE version.

BTW: you provided url displays error 500.

CuckooThemes

Default-user

thanks was working on server. Is it possible when people visit with IE7 browser that they see another page and or are send to another adress?

CuckooThemes

Yes, it is possible, you should use some plugin or script that detects user browser version and then redirects it to specified url.

BTW: we really like the way you customized the theme, it’s wonderful! Would you mind, if we included it in the theme showcase?

CuckooThemes

Default-user

no problem. i will email you the non-test url when it’s fully online. it will probably be www.daviddouven.nl

thanks.

CuckooThemes

Great, we’ll be waiting :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Issue with odd number of team members….

If you take a look at the screenshot (http://imm.io/Uu5q), the site I’m working on has 7 team members.

Sometimes it loads 4 over 3 (as I’d expect it to), but sometimes it loads 4 over 2 space 1.

How can we fix this?

CuckooThemes

The system works like this: it adds automatically team member units in the second line under the shortest team member units from the first line. The solution is to use even number of team members or make the content of first line team member units of the same height (the same number of lines). Also you could select team members sorting by date, not random.

Hope this helps, CuckooThemes

972creative

I think this team section could use a lot of work.

First, to suggest using an even number of team members is silly – the number of team members here are equal to however many team members the client has.

Second, bios will not always be the same length. The formation here should work on a grid system (some sort of rows or columns) in order to allow for a clean display – not like a Pintrest board.

Thirds, regarding sort order. I had posted about this last week and suggested that the “WP-Order” function should work here. Has this been implemented?

CuckooThemes

Thanks for your comment, we appreciate your opinion. Your suggestion is included in wish list, in a waiting line. We do understand that the system has its faults at the moment.

As for sorting, we would recommend you to use “Choose Sorting” dropdown menu in the Team member homepage unit (there are four of sorting options). To solve your issue, you could change the dates of Team member creation and then choose sort by date.

  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • Bought between 50 and 99 items
  • Sold between 10 000 and 50 000 dollars

Important information for those who already purchased this theme: Updated CuckooTap V2.0 WP Theme version is available for download. Great and useful features added!

2013.01.29 – version 2.0

- New Feature / Parallax Background Effect Added
- New Feature / Child Theme Added for a More Flexible Theme Customization
- New Functionalities for Homepage Works Gallery Unit Added
- Minor Bug Fix

For more detailed information please check theme changelog.
Have a nice day;)
CuckooThemes

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Apologies – I think you may have already answered this question, but I can’t find it!

How can I reduce / adjust the time period of slide transitions in the homepage slideshow player? Continue slide transitions even on mouse-over.

Thanks

Tim

CuckooThemes

Hi Tim,

Thanks for purchasing our theme :)

As for your question, you should go to Dashboard > CuckooTap > Slideshow Player and click ”+” to expand General Settings unit. Here you can set animation speed as you need. More about it in documentation file, page 43.

Let us know if you need more assistance.

CuckooThemes

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Sorry – daft question Of course it is in the General Settings bit of Slideshow Player!

CuckooThemes

No problem :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Adding a “blog” unit to the homepage seems to break the homepage and my Slideshow Player will not then display. Before adding the “blog unit” all is fine.

Tim

CuckooThemes

Hi Tim,

Is it possible to get WP login information of your site? We would check it then. You can send it using contact form in our profile page.

CuckooThemes

unconsultancy

OK found the culprit. The S & CSS Script Optimizer plugin !

unconsultancy

That should have read JS & CSS Script Optimizer

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Is it possible to remove blog post meta data from the homepage blog unit display?

Thanks

Tim

CuckooThemes

Hi Tim,

If you mean date posted, author and etc, it is possible to do only by editing the code.

BTW: please check your email. You site wp login page is not accessible by provided url.

CuckooThemes

unconsultancy

Isn’t it possible via css by adding display none or similar?

CuckooThemes

Yes, you should edit this file: style.css

unconsultancy

OK thanks. I’ve tried inspecting it via Firebug and assume that it is the about_post and single_standard that needs to be edited but so far my efforts have amounted to nought. Any chance that you could give the exact code change required?

Thanks

CuckooThemes

Try to disable this class “about_post” display none. But not sure 100% this will work, because to make it proper, better do some php files changes.

CuckooThemes

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

I’ve added a page unit to the homepage and called it awesome and I’m using a background image that’s 1920×1080 pixels. However, the height isn’t scaling properly to show the full background. Can you please tell me what I’m doing wrong?

http://ccsbplay.org.s134767.gridserver.com/
CuckooThemes

Hi wendellwoodson,

Thanks for purchasing our theme :)

How I understood you’ve created an empty page just to display an image in a homepage using page unit. So you should add a

<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>

to make a height for your page as you need. Do it in a text mode.

Send me a message and I’ll send you a code by email if this message won’t display it properly.

Hope this helps, CuckooThemes

Default-user

Worked like a charm, thank you so much :-)

CuckooThemes

You’re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom
http://www.unconsultancy.com/

Is it possible to remove or cx the colour of the blue border around the logo at top left of homepage (without mucking up colours elsewhere on the site)?

Tim

CuckooThemes

Hi Tim,

You should use transparent png format for your logo without grey background color. Then the background of the logo will be blue or any other color you set as a primary color.

Hope it helps, CuckooThemes

unconsultancy

Thanks – done

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