446 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hello, I love your theme. How do I make a full width parallax image that stretches in proportion? The light example has a section right above our services with a married couples feet that I can’t seem to recreate with the front page builder. How can this be done?

CuckooThemes

Hi FloridaLegend,

Thanks for purchasing our theme :)

We’re preparing some FAQ and this question is also included in these FAQs. Please read below:

Q: I’ve created an empty page just to display an image in a homepage using page unit in homepage builder. I set a background image that’s 1920×1080 pixels for this unit. However, the unit height in homepage doesn’t resize. What I’m doing wrong?

A: You should open your page in page editor and add this code

<p> </p>

to make some invisible content. Add as many code lines as you need to make the required site height. We recommend doing it in a text mode.

If this not clear, please send us your contact email using contact form in our profile page and we’ll send you a page code example.

CuckooThemes

FloridaLegend

Cool thanks, I figured it out right after I messaged you. Fast reply! You could also use  
as well.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
aseiffert Purchased

You theme seems fine, thanks. But I am simply want to remove all of the headings on the top-home, about, etc. I just want to say “Home” “About Us” and “Contact”. That’s it. Unfortunately, next to impossible to get answer in the documentation to that simple request. Maybe we missed it, so can you please help?

Also, I put the pictures in the slideshow as the recommended 1224×660 and ALL of them lose all resolution, etc. I have used high quality pictures that are LARGER than the suggested. But the all look awful once published. How to fix please?

Also, the sample pages starting on page 18 of the PDF DO NOT appear on my actual theme menu—so, for instance, there is nothing there but add a unit. Nothing else.

Can you please help me? Thanks.

Alan

CuckooThemes

Hi Alan,

Thanks for purchasing our theme :)

> But I am simply want to remove all of the headings on the top-home, about, etc. I just want to say “Home” “About Us” and “Contact”.

If I understood you correctly, you want to modify main navigation menu items in the header. If yes, please go to Dashboard > Appearance > Menus. Please read more about it in documentation on pages 31-32. Also it might be helpfull if you checked this url: http://codex.wordpress.org/Appearance_Menus_SubPanel

> Also, I put the pictures in the slideshow as the recommended 1224×660 and ALL of them lose all resolution, etc. I have used high quality pictures that are LARGER than the suggested.

Could you please send us original slideshow image (before resizing to the recommended size) and screenshot of your monitor where we can see the issue to this email: hi@cuckoothemes.com

> Also, the sample pages starting on page 18 of the PDF DO NOT appear on my actual theme menu—so, for instance, there is nothing there but add a unit. Nothing else.

Try to disable all third party plugins if you have installed any. Be sure to use the latest theme version and run the latest version of WordPress. If problem persists, please send us WP login information of your site (or create new user with admin rights) using contact form in our profile page on ThemeForest.

Hope this helps,
CuckooThemes

Default-user
aseiffert Purchased

I really appreciate it, thanks. On the pictures, we went with a larger original (much much larger) and it works fine now.

And yes, we are fully up to date on the WP etc.

I will let you know if any more issues. And thanks again.

CuckooThemes

Great :) You’re welcome.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
liore23 Purchased

nice theme!!!

CuckooThemes

Thanks for purchasing :)

Default-user
liore23 Purchased

I can not create parts Which will see the main menu What am I doing wrong?

http://pistachios.co.il/liorArt/one.png http://pistachios.co.il/liorArt/two.png http://pistachios.co.il/liorArt/three.png

please help …

CuckooThemes

Hi liore23,

Sorry, but your images url’s are not accessible:

You don’t have permission to access /liorArt/one.png on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Can you send all these images to this email: hi@cuckoothemes.com

Thanks,
CuckooThemes

Default-user
liore23 Purchased

also i have tried as it said in documentation ->line 18-26 and no luck ether … all kind of combination in “slug” and no luck ! way is it so hard when it sepousd to be simple?

CuckooThemes

Please send us WP login information of your site (or create new user with admin rights) using contact form in our profile page on ThemeForest and we’ll fix it.

BTW: Still waiting for the images with your issue.

Thanks,
CuckooThemes

Default-user
liore23 Purchased

i sent you the images to hi@cuckoothemes.com

CuckooThemes

Hi liore23,

Got your images. You should add #stripes-team to the menu using WordPress menus. Go to Dashboard > Appearance > Menus and add it.

In case you can’t fix it, please send us WP login information of your site (or create new user with admin rights) using contact form in our profile page on ThemeForest.

Hope this helps,
CuckooThemes

Default-user
liore23 Purchased

i am sending you all the the accese info to hi@cuckoothemes.com i have tried to add all your demo files by “import” and its not working for me as in your demo by far … so it would be nice if you can simply add all the demo content and i will take it from thar if it posibale

CuckooThemes

Thanks, will check it.

CuckooThemes

Default-user
liore23 Purchased

no luck with the adding menu also … i am wating to for your help and have sent you to hi@cuckoothemes.com all the acceces info you will need .. if that is any thing alse you need tall me i am waitnig

Default-user
liore23 Purchased

p.s sory for the bad english ..

CuckooThemes

Thanks for login information, but you forgot to send your site’s url. Can you post it here?

CuckooThemes

Got it. Thanks :)

Default-user
liore23 Purchased

wow … nice :) works ! thanks !!!

CuckooThemes

You’re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
SilkSmoov Purchased

Is there a way to upload the template so that it looks exactly like the demo website? I want to be able to edit it from there.

CuckooThemes

Hi SilkSmoov,

Thanks for purchasing our theme :) Yes, there is a way: you should import dummy content that contains demo pages (they are used to build homepage), posts etc. just after that using homepage builder you should configure homepage manually: add text box units, testimonials unit, pages using page units. And, of course, to setup a menu. These two cannot be imported.

Let us know if you need any additional help,
CuckooThemes

Default-user
SilkSmoov Purchased

Sorry about that, meant to look exactly like your demo website that is listed here. I want my website to look exactly the same, then I can edit it from there.

CuckooThemes

No problem, after you’ll import dummy content, you’ll have all the demo content such as pages, posts. Homepage consists of all that content and then you’ll just have to add this content using homepage builder. The structure of homepage cannot be exported or imported, since WP does not have such kind of options for custom features and all this must be set manually. We could help you by providing you with demo homepage builder screenshots (something like that: http://2.s3.envato.com/files/47860813/02_homepage_builder_preview.png, just homepage units will be expanded. There you could see all the settings and thus you could make it look like a demo site. Let us know which version you would like to have, Light or Dark.

If it is ok, we’ll send you an image tomorrow morning. Just send us your contact email using contact form in our profile page.

CuckooThemes

Default-user
SilkSmoov Purchased

Thanks buddy.

CuckooThemes

You’re welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

i simply cannot figure out how to change from cuckoo dark to cuckoo light. please help me, and assume im daft… i must be

CuckooThemes

Hi prometheus72,

You should go to Dashboard > CuckooTap and there choose theme color style.

If you need more assistance, just let us know :)
CuckooThemes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
makar1us Purchased

First of all I should say that the template is very good. I am absolutely noob in everything that goes with web design and I have a small question. How can I change the width of a text box which appears on the slideshow?

CuckooThemes

Hi makar1us,

Thanks for purchasing our theme :)

As to your question, there is an easy way to do that: simply split sentences into smaller units by inserting breaks

<br />

and the width of the text box will be narrower.

Hope this helps,
CuckooThemes

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • United States
agent8 Purchased

Is there a way to remove the box from the logo -

CuckooThemes

Hi agent8,

There is no easy way to remove background box from the logo. It can be done by editing the code. The other way is to use transparent png image for logo and set custom background box color.

Hope this helps, CuckooThemes

agent8
agent8 Purchased

got it-thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great job with the theme, I fell in love with it. I’ve purchased it and got it to work in no time, but I’m having a few issues I hope you can help me with.

  • Parallax is far from being smooth in ie9
  • Main menu works great to navigate between sections, but it doesn’t seem to work as smoothly when I use a link within the sections themselves.
  • Contact form is not working, I get an error when I press send.
  • is there a way to make the main slideshow resize to 100% of the screen (regardless of resolution size)?

Please let me know if there’s anything I can do to fix these, or if I’m just not configuring the theme properly.

Thanks!!!

CuckooThemes

Hi dforeigner,

Thanks for purchasing our theme :)

> Parallax is far from being smooth in ie9

Thanks for notifying, we will check it.

> Main menu works great to navigate between sections, but it doesn’t seem to work as smoothly when I use a link within the sections themselves.

Can you give us a link where we can check this issue?

> Contact form is not working, I get an error when I press send.

What theme version you are using? If you use latest theme version, please send us WP login information of your site (or create new user with admin rights) using contact form in our profile page on ThemeForest.

> is there a way to make the main slideshow resize to 100% of the screen (regardless of resolution size)?

Slideshow resizes 100% only in width. Height can be set when adding slideshow image and does not resize automatically.

Hope this helps,
CuckooThemes

Default-user

Hey guys, thanks a lot for the quick reply.

> Thanks for notifying, we will check it.

Thanks guys.

> Can you give us a link where we can check this issue?

Yes – www.prisma-creative.com To test this you could simply click the main menu link that says “sobre”, and within “sobre” section click one of the buttons.

> What theme version you are using? If you use latest theme version, please send us WP login information of your site (or create new user with admin rights) using contact form in our profile page on ThemeForest.

I’m using CuckooTap V2.3. I’ve sent you a message with the login details just now.

Thanks a lot for your assistance.

CuckooThemes

Please check your email.

CuckooThemes

Default-user

I have. Thanks a lot for your help.

CuckooThemes

You’re welcome :)

CuckooThemes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
plus-plug Purchased

Its nice theme. but I want to change “Works” category. Can I change “Works” for other names? ex:Line-up

CuckooThemes

Hi plus-plug,

Thanks for purchasing our theme :)

Could you please explain where exactly you want to change “Works” category/type name? If you want to change it in theme framework you should edit the code.

CuckooThemes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Fonts in the “cuckootap_v2_3_documentation.pdf”. Anyone else besides me having problems with viewing the pdf on a Mac? It’s like the pdf wasn’t written with fonts embedded.

CuckooThemes

Hi fireboycreative,

Can you please send me screenshot of how you see it to this email: hi@cuckoothemes.com

Thanks,
CuckooThemes

Default-user

screen captures sent. Please note I have tried different versions on different Macs.

CuckooThemes

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

Hello. I just purchased and installed the theme in onebillionrisingmiami.org, I’m dissapointed. The shortcode doesn’t seem to be working. And the Bebasneue Font is not displaying. I checked on Google Web Fonts, and the Bebasneue font doesn’t seem to exist with their resources. I need help.

CuckooThemes

Hi ideatomica,

Thanks for purchasing our theme, we’re truly sorry that you’re not satisfied with our theme. To solve this we need clarify some things.

> The shortcode doesn’t seem to be working.

Could you be more specific about the shortcode, which one exactly seems not working for you?

> And the Bebasneue Font is not displaying. I checked on Google Web Fonts, and the Bebasneue font doesn’t seem to exist with their resources.

We’ve just checked your site, and the font is displaying, though, yes, you’re right, Bebas Neue font is not a Google one.

CuckooThemes

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

I’ve managed to get the shortcode working. But the fonts are giving me lots of issues. BebasNeue, I replaced altogether with Open Sans Condensed, using your Admin, but even after I see it on my machine, others are not seeing this font on their machines…

CuckooThemes

Hi ideatomica,

Your issue with fonts is unique. Just tested your site on Chrome, FF and IE and Open Sans fonts are displayed as they should and your site looks really nice. If you send us screenshots of the issue to this email: hi@cuckooothemes.com , it would be very helpful.

In addition, we still have few questions :)

1. Do you have any third party plugins installed? If yes, please disable them all and test your site again. If the issue still persists please send us WP login information of your site (or create new user with admin rights) using contact form in our profile page on ThemeForest.

2. Have you edited theme files? If yes, please reinstall theme from scratch.

Hope this helps, CuckooThemes

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
liore23 Purchased

hi CuckooThemes i have sent you to an images of my issu its simple than start explaining what hapends when i am trayin to add simple shortcode example in to a “unit page” as you have made an simple 2 examples to show me how to manege …

thank lior

p.s you have all my right accese info to my wordpress.

CuckooThemes

Hi liore23,

Will check it asap.

CuckooThemes

Default-user
liore23 Purchased

thanks! i am wating for a respons from you

CuckooThemes

Please check your email.
Three emails already sent.

Hope this helps,
CuckooThemes

Default-user
liore23 Purchased

got it ! sory for the mistake! and thank for all the quick support :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

See http://www.unconsultancy.com/weekly-roundup-17th-jan-13/

The search box functionality is intermittent. Sometimes it appears and works, other times clicking on the magnifying glass takes the user back to the homepage with the url http://www.unconsultancy.com/?s=

Any thoughts?

Tim

CuckooThemes

Hi Tim,

Could you please try to disable all third party plugins and test it again. If the problem persists we will need your login information.

And one more question: have you edited the theme code? If yes, please try to reinstall theme.

CuckooThemes

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
liore23 Purchased

Hi CuckooThemes , again it was my mistack i am vary sory about it and again thank for all and vary nice shortcode you have !!! :)

CuckooThemes

No problem :)

  • Has been a member for 3-4 years
  • Bought between 50 and 99 items
  • United States

Hey, awesome theme! Great job with it. :)

I’m trying to add images into the titles and subtitles for the main slider but can’t because it is adding slashes ( / ) before and after the URL. Any idea what needs to be corrected in the PHP for this issue to go away?

Thanks in advance! :)

CuckooThemes

Hi evopanop,

Thanks for purchasing our theme ;)

As for your issue, I’m not sure if I understand you correctly, but I presume that you’re adding apostrophes and they generates slashes. Please try to replace special codes provided in the url below instead of apostrophes.

http://www.degraeve.com/reference/specialcharacters.php

If it doesn’t help, please send us a screenshot of the issue to this email hi@cuckoothemes.com or send us WP login information of your site (or create new user with admin rights) using contact form in our profile page on ThemeForest.

CuckooThemes

evanrterrell

Hi,

That fixed it – using the special character for a double quote. Is there anything that I can modify in the PHP to fix that permanently? Having to use the special character for a double quote every single time is going to get old fast.

To give you a better idea of what is happening, here is an example: On the Slideshow Player page, when I attempt to put an image into the Slide Subtitle field, like so:

I get the following instead, when I click Save:

I’ve had this issue before with other themes, and have been able to fix this issue as well – I just can’t remember how it was done.

evanrterrell

Here are those examples again.

To give you a better idea of what is happening, here is an example: On the Slideshow Player page, when I attempt to put an image into the Slide Subtitle field, like so:
<img src="link" />
I get the following instead, when I click Save:
<img src="\"link\"" />
CuckooThemes

Thanks for your examples, we’ll fix it with the next update soon. Thanks once again!

?uckooThemes

evanrterrell

Thanks! :)

The other issue I’m having is that when I put an image into either of those boxes, it wants to align the image to the very top of the page. Shouldn’t the image be floating vertically-centered? Any way to fix that?

CuckooThemes

I’m sorry, but what do you mean by saying boxes? It would be very helpful if you sent screenshots of this issue to this email: hi@cuckoothemes.com

CuckooThemes

evanrterrell

Just sent you an email.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Slideshow Player Button Position

Is it possible to point me towards the code whereby I could move the slideshow player button down the page so as to deconflict with text within the image I’m using. See www.unconsultancy.com

Thanks

CuckooThemes

Hi Tim,

Unfortunately, it is not one file or few code lines that must be edited to add this feature to the slideshow but quite a number of files are included in it. Actually, you should edit the Nivo slider itself as well as jQuery. If you still want to do this, let us know and we will try to find out the file names tomorrow.

CuckooThemes

unconsultancy

Thanks. It would be good to give it a try.

Tim

CuckooThemes

Ok, will do.

CuckooThemes

CuckooThemes

Please check your email.

CuckooThemes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello and congratulations for your work.

I’ll buy this theme in the day but before i’ve got a question about SEO and google analytics. Does google analytics able to split the acces or the differents sections or i will see only the entry / ?

Thank you.

CuckooThemes

Hi cartouche699,

Thanks :)

Google analytics is not able to split each unit and treats it as one page.

As for SEO, our theme is different from other parallax themes, because each page added to the homepage as homepage units can be opened as single pages and have their own url, therefore, can be found using google search.

Hope this helps,
CuckooThemes

  • Bought between 50 and 99 items
  • France
  • Has been a member for 2-3 years
azuzit Purchased

Hi again, I am almost done building our website but have noticed a few issues when viewing on an iPad with either Chrome or Safari.

Our home page shows some statistics half way down the page – these are sorted into tabs. These display well in a desktop browser, but on the iPad they do not display until clicking on a different tab. http://www.azuz.co.uk/#about-us We’ve also got an issue on our service page with tabs (on iPad again) – when clicking on a different tab and then scrolling down, the tab will automatically change to the first tab again. http://www.azuz.co.uk/services/it-services/

I hope you can help.

Thanks, Matt

CuckooThemes

Hi Matt,

Thanks for notifying. What a nice site you’ve made, could we add it to our showcase? :)

As to your issue, please disable all third party plugins and test your site again. If the problem persists, please send us WP login information of your site (or create new user with admin rights) using contact form in our profile page on ThemeForest.

BTW: could you check our demo site on your iPad and let us know if similar issues appear there also as well?

CuckooThemes

azuzit
azuzit Purchased

Hi and thanks for the compliment – sure, go ahead and share!

I’ve quickly checked your demo site in both Chrome and Safari on the iPad and have a few comments: - The optimal load time is vastly increased with large images in the home section – perhaps this could be reduced by cropping for different resolution sizes (this in term makes a long page refresh and go black when scrolling down which is slightly annoying). - The tabs on the shortcode page have the same problem I do! Clicking on the second tab will highlight the tab and it looks like the second tab’s content is about to fade in, but then stops and the first tabs content is seen again – this is the same when clicking on the third and fourth tabs also.

I’ll take a look at disabling the plugins in the next week and see whether that fixes the issue (although with the demo site displaying the same errors, perhaps it is a theme update I will be waiting for).

Thanks for the quick response.

Matt

azuzit
azuzit Purchased

Hi, just another FYI for you. I had to edit the length of the tab boxes to use your column short odes. It appears that the percentage is not correct somewhere and it is forcing the _last box to the line underneath.

CuckooThemes

Hi Matt,

Thanks for permission to use your site in our showcase :)

As for you questions.

> I had to edit the length of the tab boxes to use your column short odes. It appears that the percentage is not correct somewhere and it is forcing the _last box to the line underneath.

Sorry, but this is how it works. Tabs can’t be used within the columns. We’ll add it to our updates wishlist.

> The tabs on the shortcode page have the same problem I do! Clicking on the second tab will highlight the tab and it looks like the second tab’s content is about to fade in, but then stops and the first tabs content is seen again – this is the same when clicking on the third and fourth tabs also.

Thanks for checking. We will fix it with upcoming theme update.

CuckooThemes

azuzit
azuzit Purchased

Ok great. Just to clarify, I have put columns into the tabbed sections (rather than tabs into the column sections). I removed the padding inside the tab and now it seems to work fine. You may want to consider looking at the percentages of the columns to ensure they fit inside of other div tags. Looking forward to the update :)

CuckooThemes

Thanks Matt.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi,

How can I centre the content on a page used on the homepage builder?

See hyyp://www.unconsultancy.com

Go down to http://www.unconsultancy.com/#email

The code on that page is:

<p style="text-align: center;">[contact-form-7 id="5139" title="Contact form 1"]</p> <p style="text-align: center;"><span style="color: #ffffff;">Every email includes a 1 click unsubscribe link</span></p>

But the content isn’t centred. Any thoughts?

Thanks

Tim

CuckooThemes

Hi Tim,

Will check it and let you know how to fix it.

CuckooThemes

CuckooThemes

Please check you email.

CuckooThemes

unconsultancy

Thanks. Not working for me I’m afraid but I guess that might be because the contact form 7 input has its own css styling which is overriding the “centre”?

I’ll leave it.

CuckooThemes

You can create three columns layout and insert you form code in center column. This should work for sure.

CuckooThemes

unconsultancy

Thanks that worked

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