An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
Does this template support any color scheme? How easy is it to change colors?
Yes, this template will support virtually any color theme. However, due to the “light” nature of it’s colors, I recommend to use colors that are not very dark so you can maintain the experience.
Changing template colors is really very easy, you just have to change the color variable in the CSS at one place, and it gets reflected everywhere (using lessCSS technology, it does it automatically for you).
What if the template does not support a particular device?
In that case, send a message to me with the device info and necessary screenshots (if any), and I will take possible steps to resolve the issue at hand.
If I want some customisations for the template, is it possible to make a personal request to the developer to make few amendments or feature-additions?
If the customisation is something minor, I can help you by doing it for you. In case of major feature additions or changes, I am available on freelance to make customisations to the template specifically for you.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.