Discussion on Cupid - R.Gen OpenCart Store Template

R_GENESIS

R_GENESIS supports this item

Supported

494 comments found.

Gib00bs

Gib00bs Purchased

Hi,

I have this template installed on a clients website, I don’t know what version of the template it is but it isn’t responsive. So firstly is there anyway to find out what version of your template i’m running…and secondly how easy is it to update the template from the first version to the most recent version? Is it a case of simply copying the new files over the existing ones on the server?

Thanks in advance.

Gib00bs

Gib00bs Purchased

Hi, Thanks. Can i just clarify one last thing please.

This theme update removed all OpenCart core file changes from package so please replace all core files again from your original OpenCart installer. This is path of core files and folder to replace from OpenCart package => YOUR OPENCART ORIGINAL INSTALLER FOLDER\catalog\controller\

Presumably this means to take the original installer, copy the files from catalog\controller\ and then paste the to the same location in newly updated template?

Thanks

Hi

Yes, Earlier version of theme modify some core opencart files and in new version all core files changes move to vQmod XML so it require to replace original opencart files again.

Thanks

Gib00bs

Gib00bs Purchased

Thanks for your help.

Any chance this will be updated to work with OpenCart 2.0.X

Hi

We apologies for inconvenience but we still working on our new framework it may take longer time than expected.

Thanks

Hi

Bought and installed theme with no problems. However cannot get the sub categories to show on the category page (http://rgenesis.com/themeforest/Cupid-RGen-OpenCart-Store-Template/demo2/index.php?route=product/category&path=25) The demo login to the admin console does not access to see detail of categories. Please assist

Hi

This is default system of opencart to setup categories there are no any additional feature to setup categories in theme

You can get help on setup categories from opencart help documentation itself

http://docs.opencart.com/categories http://www.opencart.com/index.php?route=documentation/screencast

Thanks

Hi,

In custom HTML mode, how can I indent the content in the custom-left files ?

Thks

Hi

Please login with purchase user account in order to get support.

Thanks

Hi

As we can check you have purchased our R.Gen – OpenCart Modern Store Design theme not Cupid

Thanks

hmm somehow redirected me … i write on the other them … so please ignore

what update?

Hi

Theme update include new opencart version compatibility and many new features.

Thanks

olleke

olleke Purchased

If you download it you’ll find the version we have all been waiting for: v2.0.1.1

Hey

Can you confirm if the slide show with banners at the side layout is working on the new versions? As no matter what I try they just seem to stack, I’ve tried the OC and new basic options.

Thanks in advance =)

Thanks for the update and requested features!

does this theme have default infinity scroll

Hi

Thank you for interest in theme. Unfortunately theme dose not have these feature.

Thanks

Are there any help files (documentation) for v 2.0.2.0? The help files included are for 1.5.5.1 / 1.5.6 / 1.5.6.1. Thanks in advance

Hi

Currently help documentation not included with theme package but we will update it very soon.

Thanks

kelz01

kelz01 Purchased

hello Cupid Theme.

I really enjoy working on your theme. Kindly look up www.wortheverypennyng.com there is BLOGS on the top menu bar. This was inherited from a certain other theme i had installed earlier. How can i remove this please? i have removed the other theme. Please help sort ASAP.

Hi

Please submit ticket on our support area(http://support.r-genesis.com/) with your Admin and FTP details to check your issue.

Thanks

Hi R_Genesis,

I have really enjoyed using your theme for the past few years. Great work!

Currently I am updating my store from 1.5 to 2.0. I have some issue figuring out the new R.Gen Theme Module. I don’t see any updated instructions in the package. Is there any info on how to use the new features? Having the most issues with Slideshow and Mega Menu.

Thank you! -Joe

Hi

We apologies for inconvenience. We will include new documentation very soon. For now you can submit ticket on our support area our support members will help you to setup modules.

Thanks

Thank you. I just tried to register in your support area but its saying that my purchase code is not valid… I downloaded the license.txt and followed the instructions. Ideas?

Talk soon, Joe

Hi

Our support area working perfectly fine please submit ticket on our support area ( http://support.r-genesis.com/ )

Thanks

Hi,

I have supplied support information to your website to help a whitescreen issue i am having and it has been over 3 days,

kind regards.

Hi

We apologizes for inconvenience but we already reply your ticket on 22, May. Please check again.

Thanks

themuh

themuh Purchased

Hi! I can not set up the main menu. The manual is nothing about this. I’m a little confused. I open the setup menu “R.GEN – CUPID -> MODULES -> MEGA MENU”. Then I add a new menu tab, “MANAGE” and press “SAVE”. Next, the message “Please wait ..” and nothing changes. What to do?

Hi

We apologies for inconvenience but new help document still not ready for new theme version.

You can submit ticket on our support area (http://support.r-genesis.com/) our support member will guide you to setup menu.

Thanks

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