ThemeMaha

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725 comments found.

Hi ThemeMaha, I’m currently having the “facebook 0 follower” issue, and I see you released a new version of Curated theme. Great.

1. Does the new Curated version fix the “Facebook 0 followers” issue?

2. What is the exact procedure to follow for updating Curated theme?

Thank you for your support, Bye!

Alberto

TM_Support

TM_Support Author Team

Hi There,

Thank you for waiting our response,really appreciate it.

1) Actually there a no different step with the last version just update it and its work.

2) Firstly please export your theme option. Navigate to Curated Theme Option > Import / Export > Download it. Then replace your old theme file via ftp or wordpress admin and import your option.
  • As long as you do a backup option if something goes wrong you can still use the original settings.

Hope this helps,

Best ^TM

Hi TM, thank you for your support.

I downloaded the updated version. I installed it on a test website. It seems to work correctly, but unfortunately the “facebook 0 followers” issue seems to have still problems, because nothing changed, and it still shows “0 followers”, as before updating.

Maybe I didn’t get the point: did the new updated version fix the “facebook 0 follower” issue or not?

Thank you for your support, Bye! Alberto

TM_Support

TM_Support Author Team

Hi There,

Are you try it in localhost ?. some customer try it in localhost there a not work. If you could allowed me to access your site , I’ll help you investigate it.

Hope this helps,

Best ^TM

boostmaha plugin renders blank page instead of the site

TM_Support

TM_Support Author Team

Hi There,

Thank you for waiting our response,really appreciate it.

Basically Maha Boost plugins support with some hosting config. If you have blank space there a unsupported with our plugin. Please use W3 Total Cache for it. You can see step enable it here http://support.thememaha.com/forums/topic/optimize-using-w3-total-cache/

Hope this helps,

Best ^TM

The theme don’t work properly. I can’t see the posts

TM_Support

TM_Support Author Team

Hi There,

Thank you for waiting our response,really appreciate it.

Could you allowed me to access your site ?, I’ll investigate it.

Hope this helps,

Best ^TM

misterman

misterman Purchased

Hi, can you have a custom clickable background in this theme?

TM_Support

TM_Support Author Team

Hi There,

Thank you for waiting our response,really appreciate it.

Actually I’m not sure what do you mean. Can you show me screencapture for that ?.

Best ^TM

misterman

misterman Purchased

Hi, if you look at the dailymail.co.uk website you can see they have a background that can be static or scroll?

TM_Support

TM_Support Author Team

Hi There,

Of course there a have an option for use repeat background,static background or scrolled background, you can customize it easily.

Hope this helps,

Best ^TM

Geoffdoyle

Geoffdoyle Purchased

Why can’t I get a support message through on your support forum? System just doesnt work and I have a major problem with the theme that needs help.

TM_Support

TM_Support Author Team

Hi There,

Thank you for waiting our response,really appreciate it.

Actually we’ve answered every question in the support forum, Could you show me thread you mean ?.

If there a has same issue and we answer it in progress to solve so please be patient, our team is working on it.

We look forward helps you,

Best ^TM

Geoffdoyle

Geoffdoyle Purchased

Thanks for responding My problem is that my query does not appear in the support forum, so it does not get responded to. I have tried to add it everyday for the past week.

My issue is that the tags archive page does not show up on my site pollylovesquotes.com.

As this is a quotes site we use tags as the way to find the authors of the quotes so is a vital search function.

Is there a private way that i can give you access to my dashboard and you could offer a suggestion to fix.

Thanks GD

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