An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by pezflash

They will respond to buyers' questions via this item’s comments.

Go to comments

Additional information from pezflash:

If you have any doubt or problem installing/customizating this file, please, contact me through my profile form, i’ll be replying by email as soon as possible. http://themeforest.net/user/pezflash

For simple feedback messages, you can write down on the comments tab (above) directly.

If for some reason you are not satisfied with this product, please contact me to talk about before giving a bad rating. I’ll be glad to help you out on any issue you may have.


> Standard free support includes:

  • Answering questions about the template and its features
  • Answering questions about small basic changes over the current code
  • Fixing bugs and reported issues / updates

> Standard free support doesn’t include:

  • Customization and installation services
  • Deep support for third party plug-ins
  • Sending original sample images

Frequently Asked Questions

UPDATE LOG

v.1.1 – 10/9/2013
Update on samples to integrate some functionality (smooth mouse over events) that were already present on online samples.

v1.0 – 6/8/2013
Release version

HOW CAN I CHANGE THE VALUES OF THE CONTACT FORM?

You need to edit both the html and the form.php file.
On index.html, note that each field of the form has this scheme:

<input type="text" value="Name" id="name" name="name" class="fields" onfocus="if(this.value == 'Name') {this.value = '';}" onblur="if (this.value == '') {this.value = 'Name';}">

Note that all values starts with Caps.
Do this on the three fields of the form.

Also, edit the form-php and change the values on line 9, matching exactly the values you setup on html:

if ( isset($_POST['name']) && $_POST['name']!="Name" && isset($_POST['email']) && $_POST['email']!="Email" && isset($_POST['message']) && $_POST['message']!="Your comments..." ) {

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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