An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, dtbaker, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from dtbaker:
PLEASE NOTE I am about to have a baby any day now. There will be a delay in replying to any support questions. Thank you for your understanding.Item support includes:
- Responding to questions or problems regarding this item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
Item support does not include:
- Customization and installation services
- Support for third party software and plug-ins
Frequently Asked Questions
- Photo: Plane – http://www.sxc.hu/browse.phtml?f=view&id=1192087
- Photo: Palm – http://www.flickr.com/photos/zscheyge/352009257/
- Photo: Frangipani - http://www.flickr.com/photos/araswami/2622804233/
- Photo: People jumping – http://www.sxc.hu/browse.phtml?f=view&id=1183198
- Photo: Clouds – http://www.flickr.com/photos/wheatfields/3522318845/
- Photo: family – http://www.sxc.hu/browse.phtml?f=view&id=1076538
- Photo: couple in white – http://www.sxc.hu/browse.phtml?f=view&id=1181535
- Photo: Frog – http://www.sxc.hu/browse.phtml?f=view&id=603401
All other photos were taken by me and are released under creative commons 3.0
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.