20 comments found

Great work, glws ;)

Plaza-Themes

Thanks !

awesome , very nice work :) Good luck with the sales !

Plaza-Themes

Thank you so much ! :)

Hi,

Theme Options is not listed under the Magentothem menu in the admin panel, is this a bug? I wanted to change the colour scheme on the template.

Many thanks

Plaza-Themes

Hello,
This theme doesn’t support unlimited color because it doesn’t Theme options list listed under the Magentothem menu in the admin panel. You can choose store and color you want use available. If you want change other color you can contact us. We will help you.

amcza Purchased

I’m trying to upload the Magento 1.8 version files. However, there are 138 unreadable files. I’ve downloaded the file twice more from theme forest – same issue. I’ve used winrar, Windown Extract and 7 – zip to unzip the files – but I still get the same error when uploading the files to by server. Just saying. Version 1.7x however, has no issues.

Plaza-Themes

we tested it worked. You can re-download

amcza Purchased

Template doesnt work. Instructions doesnt work. Nothing works. I want a full refund. Thank you.

Plaza-Themes

Hi, You can make a ticket http://www.plazathemes.com/tickets/ we will check and help you. We don’t refund because we don’t manage payment

Default-user
amcza Purchased

I’ve sumitted a ticket – so it says my ticket number is XXXXXX <- just like that, XXXXXX. I doubt your ticket system is working?

amcza Purchased

Right now, I am so upset. So here is the details.

I’ve purchased the template. Downloaded the file.

Managed to successfully extract all the files, from all zipped folders.

Uploaded all the files to their respective directories.

Followed the “install template” section in the help guide.

Noting works.

I dont want this template – its bugged. Take it, and stick it where you want it.

And refund me.

Thank you

Default-user
amcza Purchased

Note: Installation is Magento 1.8x – its a clean installation – no other themes installed.

Plaza-Themes

We tested it and other clients install it worked. If you want refund you can contact TF

Default-user
amcza Purchased

I’m not interested in submitting a ticket. Fix it, or refund.

Hi, is it compatible with Magento EE?

Plaza-Themes

Hello, This theme doesn’t compatible with Magento EE

Hello. I purchased the theme but i need a designer to make some changes. Can i get the PSD files of the theme?

Thanks.

Plaza-Themes

Hello,
You can find link download PSD file in “readme.txt” file

Default-user

Thank you

Hello, I need a customization of layout of the theme. I need to be in layout like that (fancy.com) , what does it cost & time ?

Plaza-Themes

Hi,
Sorry, we can help you custom this theme like fancy.com. You can find other theme

Is this theme compatible with Magento 1.9.0.1. ?

Regards

Plaza-Themes

Hi,
This theme is compatible with Magento 1.9.0.1. You can use it for your website

webmojo Purchased

Hello,

We have just created a ticket through your website, but we think the ticket system is not wrking correctly. As mentioned by another buyer above here, when the ticket is created it gives the ticket number XXXXXX. We also don’t get a confirmation of the created ticket.

We have problems installing this theme. Do you have a e-mail address on that we can get support?

Thank you in advance.

Plaza-Themes

Hello,
You can check your email and follow your ticket. You will get your ticket id in email.

Is there any way to move the store access list, (bottom located) to the Header beside the Currency? or an alternative way to link the 4 stores to a Main intro page?

The bottom access Store list isnt a clear way, to the user to know there are others stores in the website

Regards

Manuel

Plaza-Themes

Hi Manuel,
It’s possible to change possition of the stores. You can contact us. We will help you change it http://www.plazathemes.com/tickets/

Has The Banner sequence, an admin option to load images and their attributes?

Default-user

Im still waiting for several days. I read today a post with one of the more of 20 bugs I reported in your theme. Your service is terrible.

Plaza-Themes

You need check your email and follow your ticket. We have responded you but you didn’t reply your ticket

Default-user

The ticket where Im reporting ALL bugs is this: 682290. I dont know why you closed it. Please review asap

vauriau Purchased

Hi, I have a problem with mega menu (I use Food store). All of items menu are categories, and all items menu have (on average height) subcategories (submenus). When I put cursor on parent menu, the subcategories are displayed but they flashes (and sometimes disappear) !!! I don’t understand why ? (I tried to uninstall all of others extensions). Sorry for my bad english. Best regards, Vincent.

Plaza-Themes

Hi,
You can make a ticket plazathemes.com/tickets and provide your website info, screenshots of your problem. We will check and help you solve it.

Default-user
vauriau Purchased

I just opened a ticket

Im still waiting for several days. I read today a post with one of the more of 20 bugs I reported in your theme. Your service is terrible

Plaza-Themes

These issues aren’t our theme. They occur when you change your website.

Default-user

I not agree with you. I got the same menu problem with a clean installation of magento.

Default-user

I tested my menu, and still have the same problem, when I move fast the mouse cursor over the menu, from top to bottom. Yo can replicate it easy

You say this template is HTML5 (you have a graphic with HTML5 + CSS3), however it is not – it is XHTML Strict…..

Plaza-Themes

Hi,
This theme we don’t use HTML5. If you want you can add and use it

storeseen
storeseen Purchased

Yes, I know you don’t use HTML5…. but on your theme description, you say you do:

This is misleading.

Plaza-Themes

Sorry, we don’t use html5 in this theme. This is mistake

eran1820 Purchased

Hello. I’m getting an error when trying to delete a product from cart using AJAX: Uncaught SyntaxError: Unexpected token <

It is in your demo too Thank, Eran.

Plaza-Themes

Hi,
You can make a ticket plazathemes.com/tickets/ and provide your website . We will check and help you fix it.

I have 6 tickets opened with many bugs, reported many days ago. Pls check, Im waiting your support

Plaza-Themes

We’re checking it for you. Please wait


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