188 comments found

Hello. I updated the template by deleting the old folder and copying the new folder and now I have a problem. Why I can not do mouse scrolling in any page? Also, the sub menus still don’t work on mobile. I need quick help, please! The website is http://mariaarraez.es

aligatorstudio

Hi,

you didn’t have to delete old folder to update … The best way to update is to use Envato Wordpress Toolkit plugin and have automatic updates (with update notice).
Try re-saving theme options. If that doesn’t help, please contact us on themes@aligator-studio.com, with a small reminder.

Thanks

Can I buy the design files to this template? Would be really useful for the design process. Thanks, Brady

aligatorstudio

Hi,

if you mean, PSD template files, unfortunately, there are no PSD files for Cypress theme – Cypress is entirely built in browser and code editor.

But, maybe you could try this app for Mac – http://www.pagelayers.com/ .We didn’t test it , but it looks promising …

Thanks

aligatorstudio

...there’s also this app (Mac, too) – http://www.softmatic.com/web-site-layers-psd.html

Hi,

I would like to make submenu in mega-menu just under the Mega Menu Item, but it’s always on right, additionaly for every Mega Item in same place.

For example I have: Dress Accesories Jewellery Earrings Chains I would like to have: Dress Accesories Jewellery Earrings Chains

How can I change it or where find I this option in code .php or .js or .css?

Thanks in advance!

Default-user

Hi, one more time me :) on every photo I have class ‘back-buttons’ and two buttons as icons to zoom and link. Where is the source code, because I would like to decide, which photos should have this feature. I would like to add this button to another photo, which now it doesn’t contain it. Could You help? How can I add this feature: maybe although source files?

Products with this feature are on slider owl on product-page by woocommerce.

Thanks in advance!

aligatorstudio

Hi,

there are multiple places where zoom and link button appear – they are in div with class “back-buttons”. But you cannot remove (or add) on item basis …
For shop (catalog) page it can be removed via Theme options (in “Shop settings); in other places (PB blocks for products, posts, or portfolios) it can be removed only with custom css (Theme options > Styling options), like this:
.aq-block .back-buttons {
display: none;
}

Cheers

Hey Guys

Having trouble importing the demo content.

Have extracted the .xml file and have uploaded it.

I get to the next screen where it asks me to assign the pages to authours and to check the box to download attatchments, which i do

Upon pushing submit i am shot straight to a page that is blank other than the words “pageok”

Any ideas?

Cheers

aligatorstudio

Hi,

this error seems to be host related, more precisely GoDaddy – see here:
http://blog.brianjohnsondesign.com/pageok-hosting-error-with-godaddy/

This is just one of the pages pointing to GoDaddy (as I understood – shared hosting error) – try Googling “pageok” ...

Cheers

Hi Just finishing our theme implementation but I am having a problem with Nice Scroll on the mega menus.

When the mega menu appears from the main menu and the user wants to scroll down because they are using a smaller screen and do not have a mouse (using a touch pad) as they move the cursor over the scroll bar the menu disappears – I have made the scroll bar wider but this still happens – I guess there must be some action instigated on hover on the menu that hides it.

Can you help? is there a quick work round that I can implement?

Thanks

Julian

aligatorstudio

Hi, sorry for delayed reply …

This can achieved by disabling mega menu fading out on mouse leave (jquery interprets hover on nice scroll bars as mouse leaving). If you disable this – mega menu will only deactivate if user clicks anywhere on browser screen.

Open as_custom.js, find this text: ”// HIDE MEGA MENU WHEN MOUSE LEAVES MEGA MENU” and delete or block comment (wrap code in /* and */) the function just bellow that text (the function goes until $j(document).click(function () { ... – don’t delete that line).

Off course, you’ll need to backup this edit because you’ll lose this edit on theme update.
Or – use child theme (in that case, create “js” folder in child theme, copy your edited “as_custom.js” there, and uncomment the code for enqueuing child theme scripts in child’s “functions.php” file).

laluuk Purchased

Hi,

Just got the theme. it said it’ll have Layered PSD files, when I download I don’t get the layered PSD template files.

Would appreciate any assistance.

aligatorstudio

Hi and thanks for purchasing Cypress.

If you check again item page you’ll see it states the following:
  • “BONUS FILES: PSD for Revolution sliders”

The download package does contain PSD files, that is – links to PSD files (because of large files).

Download package does not, and it never did, contain layered PSD of whole theme because theme was developed in code editor and browser only.

But there are couple of apps that convert HTML to layered PSD, so maybe you can check them out:
http://www.softmatic.com/web-site-layers-psd.html and
http://www.pagelayers.com/

Cheers

laluuk
laluuk Purchased

OK, maybe its my mistake. I understood “Layered PSD” to be of complete website.

aligatorstudio

I’m sorry for this inconvenience – but the info on Cypress page is clear … I can understand why the mistake happened – many authors are actually providing and advertising theme layout as PSD. We included only Rev. Slider layouts in PSD, because those are the only PSD we did create when was developing Cypress.

But, I believe that, as far is I can tell, the apps from above can convert page to psd layers with a lot of success.

Best regards

Hello,

Great theme – love it for my lil business. Quick question – is there a way to set-up random related products (the “you may also like”). As of now – it shows them on each page exactly the same and I have over 30 more options to showcase.

Thank you :)

aligatorstudio

Hi and thanks for your compliments … :)

The “You may also like …” are actually “Up-sells”, not “Related products”

Up-sells are created in “Linked products” section of product edit page. And – they do display randomly … I just tested it, so I’m really not sure why your products are not displayed random.

Also, the “Related products” are also random (depending on product category where current product belongs …)

Cheers

My client would like the social icons to open in a new window. Is this something you can code as an option into the theme as a future update. Is there a way I can implement this now? Thanks for your help.

aligatorstudio

Hi,

this can be implemented now only if you edit the code, which I would recommend only if you use child theme. Files that contain social icons are : “header-horizontal.php”, “header-vertical.php” and “header-mobile.php”. We will include target option in update Cypress relatively soon (depending on WooCommerce major 2.3 update).

Cheers

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