185 comments found

ivcabarm Purchased

Hello. I updated the template by deleting the old folder and copying the new folder and now I have a problem. Why I can not do mouse scrolling in any page? Also, the sub menus still don’t work on mobile. I need quick help, please! The website is http://mariaarraez.es

aligatorstudio

Hi,

you didn’t have to delete old folder to update … The best way to update is to use Envato Wordpress Toolkit plugin and have automatic updates (with update notice).
Try re-saving theme options. If that doesn’t help, please contact us on themes@aligator-studio.com, with a small reminder.

Thanks

Can I buy the design files to this template? Would be really useful for the design process. Thanks, Brady

aligatorstudio

Hi,

if you mean, PSD template files, unfortunately, there are no PSD files for Cypress theme – Cypress is entirely built in browser and code editor.

But, maybe you could try this app for Mac – http://www.pagelayers.com/ .We didn’t test it , but it looks promising …

Thanks

aligatorstudio

...there’s also this app (Mac, too) – http://www.softmatic.com/web-site-layers-psd.html

Hi,

I would like to make submenu in mega-menu just under the Mega Menu Item, but it’s always on right, additionaly for every Mega Item in same place.

For example I have: Dress Accesories Jewellery Earrings Chains I would like to have: Dress Accesories Jewellery Earrings Chains

How can I change it or where find I this option in code .php or .js or .css?

Thanks in advance!

aligatorstudio

Hi,

I’m sorry but this request is way beyond the scope of our support, as it would require much of code modification.
Please check out Envato Studio – there are plenty of theme customization service providers.

Cheers

Default-user

Hi, I would like to modify page with categories/subcategories but I can’t find proper .php template file. I would like to remove content from red border: http://imgbox.com/G06KbMCv

Could You tell me, where I can find templates? I checked page-fullwidth.php / page.php and other from catalog ‘cypress’, but I didn’t find.

Thanks in advance!

aligatorstudio

Hi,

I believe you are searching for template files – archive-product.php, content-product.php and content-product_cat.php inside theme’s “woocommerce” folder.

Cheers

Hey Guys

Having trouble importing the demo content.

Have extracted the .xml file and have uploaded it.

I get to the next screen where it asks me to assign the pages to authours and to check the box to download attatchments, which i do

Upon pushing submit i am shot straight to a page that is blank other than the words “pageok”

Any ideas?

Cheers

aligatorstudio

Hi,

this error seems to be host related, more precisely GoDaddy – see here:
http://blog.brianjohnsondesign.com/pageok-hosting-error-with-godaddy/

This is just one of the pages pointing to GoDaddy (as I understood – shared hosting error) – try Googling “pageok” ...

Cheers

Hi Just finishing our theme implementation but I am having a problem with Nice Scroll on the mega menus.

When the mega menu appears from the main menu and the user wants to scroll down because they are using a smaller screen and do not have a mouse (using a touch pad) as they move the cursor over the scroll bar the menu disappears – I have made the scroll bar wider but this still happens – I guess there must be some action instigated on hover on the menu that hides it.

Can you help? is there a quick work round that I can implement?

Thanks

Julian

aligatorstudio

Hi, sorry for delayed reply …

This can achieved by disabling mega menu fading out on mouse leave (jquery interprets hover on nice scroll bars as mouse leaving). If you disable this – mega menu will only deactivate if user clicks anywhere on browser screen.

Open as_custom.js, find this text: ”// HIDE MEGA MENU WHEN MOUSE LEAVES MEGA MENU” and delete or block comment (wrap code in /* and */) the function just bellow that text (the function goes until $j(document).click(function () { ... – don’t delete that line).

Off course, you’ll need to backup this edit because you’ll lose this edit on theme update.
Or – use child theme (in that case, create “js” folder in child theme, copy your edited “as_custom.js” there, and uncomment the code for enqueuing child theme scripts in child’s “functions.php” file).

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