1012 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Hey there pexeto,

I’m helping a client of mine who had a previous technical support person / website designer purchase the Dandelion theme for her a couple of years ago.

I’m hoping to update the theme [currently she’s got version 2.6.3] and there are some issues that I am hoping will be resolved simply by having it up to date.

She’s lost communication with the guy who bought and installed this theme for her… do I need to purchase the license again or is it possible to work around another way to get a license to update this theme?

Her website is: www.beccapronchick.com

Thanks in advance for all the of the support you’ve provided for this theme, and for continuing to update it!

pexeto

Hi there,

The only way to download an update (or get access to the automatic updates in the admin) of the theme for free is by using the account that has been used to purchase the theme – once a theme is purchased, its updates can be always downloaded for free from the Downloads section of that account. If you don’t have access to the account that has been used to purchase the theme, unfortunately there is no other way to download the update for free, as the account used is the only link to the purchase. If you want, you can try to contact the Envato Support to see if they will be able to help you in some way, as they have access to the purchase information.

Thanks for your reply… I will contact Envato support and see what they can do.

Cheers! Scott

alanmcg Purchased

Hi

Love this theme!...pretty sure this is the theme I am going to run with, but I just have one question. I have found instructions here to centre the logo and centre the menu below it, but is it possible to centre the logo and have it horizontally aligned with the menu, with half of the menu items on each side of the logo?

Thanks in advance for your help.

Alan

pexeto

Hi Alan,

I’m glad you like the theme! :)

I’m afraid that there isn’t an easy way to accomplish this – a layout like this would require registering an additional navigation menu (so there is one on the left and another on the right side of the logo) and applying this customisation would require quite a lot of additional coding that can’t be explained within a short CSS snippet.

Default-user
alanmcg Purchased

Thanks anyway for your quick reply! If anything changes down the track please let me know as my partner (this website is for her) would really like her page set up like that. Is it something that could be completed at a cost? In the meantime we will still be purchasing the theme. Thanks again

pexeto

Hi there,

Thank you for purchasing the theme, I hope you’ll enjoy working with it! :)

Unfortunately at this point we don’t provide customisation services, but generally this should be relatively easy to apply for someone with WordPress development experience, so alternatively you may consider checking the WordPress customisation services of Envato Studio.

Hi, I really like the look of this theme! Before I buy it I would like to know if It will work with an ecommerce plugin (such as woocommerce), so I can sell pictures from it?

Many thanks guys!

pexeto

Hi there,

Thank you, I’m glad you like the theme! :)

Yes, you can use Dandelion with the WooCommerce plugin.

Default-user

That’s great! I’ll buy it for my next ecommerce website – cheers guys!

I like the theme althoug I have a lot of difficulties with Setting up the things they way I want to …. my Observation so far: the loading of the page is very, very slow – do you know why. It doesn’t matter with wich device I try. Secondly, I want to Change the Background of the theme to an individual color – I think this should be possible, right (do you have a tipp?)

Regars

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. When posting, can you please provide a link to your site so we can take a look? As for the background color – you can change it in the Dandelion Options -> Style Settings section.

Hallo, great theme! One question: is it also possible to set a custom background image, instead of using any pattern? Thank you.

pexeto

Hi there,

Thank you, I’m glad you like the theme! :)

There is an option to upload a custom background image – it is by default designed to be repeatable (pattern style), however it can be easily set to cover the entire page without repeating just with a minor CSS tweak.

Hey I love the theme but it has one major problem that I dont know if theres a solution too? If not I cant use this theme :(

When you make a portfolio page and fill it with images the arrows to the next set of images become almost invisible. On a desktop its fine, but everyone uses laptop now a days and if the angle of the screen is slightly off the grey buttons turn to white and blend into the background.

Is there a way to change how the arrows look to make them visible, or a different colour or something?

pexeto

Hi there,

This can be achieved with some minor tweaks – would you mind opening a ticket on our support site here:

http://pexetothemes.com/support/

and also provide a link to your site in your ticket, so we can take a look and provide the instructions. Thank you

Wow great theme. I am very interested in buying this theme. But I have couple questions,

First is it possible to integrate a mega menu and Second will this theme work for a eCommerce site

Thanks

pexeto

Hi there,

I’m glad you like the theme :)

The theme doesn’t include a mega menu option, so if you use a plugin for that, it still might require some additional code tweaks in order to apply it.
As for eCommerce – we have tested the theme with the WooCommerce plugin and it works well with it.

Hallo, I’ve purchased the theme, and it’s great! I have a doubt: when in a Portfolio Gallery page I click a Project title, I am redirected to a Portfolio single page containing the Project details, along with a list of categories the project belongs to. If now I click one of those categories, I am again redirected to a page containing the details of all the projects belonging to that category, right?

So, here’s the question: in the gray line on top of the page, I would expect something like: Porfolio Category = #NameOfTheChosenCategory, but I find instead the title of the Blog page. I believe one could get someway lost at this point: is there anyway that I could have in the gray line what I expect? Thank you.

pexeto

Hi,

Thank you, I’m glad you like the theme! :)

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you!

P.S. When posting can you please also provide a link to your site so we can take a look? Thanks

I have searched here in the comments for an answer to my questions but have unfortunately not fund – because for the answers there is a special room. Could someone please help me with the following issues:

1) what do I have to do that the images (thumbnails) are displayed in the latest posts on the left side in the sidebar and / or in the footer

2) is it possible to rename the “latest posts” in the sidebar according to individual needs

3) how do I integrate an Flikr gallery; I have installed the Flickr Album Gallery but have no idea how to integrate it

4) how do I remove the date, the name of the author, the category, and the possibility to comment in the posts

I would be very grateful for answers thanks

Eva

A final question: is there somewhere a discussion forum on this theme?

Default-user

one additional question: what adjustment is necessary to ensure that the menu selected and hover is highlighted with a Color

pexeto

Hi Eva,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. I can see that you have already created an account on our support site, so if you don’t remember your password, you can reset it here.

For some reason, once you click on a page from the navigation on the home page, the drop down navigation no longer works on the interior pages. Can you help me fix this problem?

www.3cfamilyservices.com

pexeto

Hi there,

I can see that you have opened a ticket on our support site and already had a discussion with our support members – if there is anything else, please feel free to continue the discussion in your ticket section.

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