An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by graphic_dev
Frequently Asked Questions
How to fix broken Twitter feed
If you are using version 1.1.1 of the template and want to fix the Twitter feed (Twitter updated their API), but don’t want to replace all files, follow these steps:
- Download the latest version of the template.
- Upload the file jquery.jstwitter.js to the root folder of your theme (same folder as for index.html).
- Upload the files codebird.php and grabtweets.php to the php folder.
- Edit index.html (bottom of file): add the following code snippet before loading of other js files:
- Read the updated documentation for help on how to configure a few lines of code in order for the feed to work.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.