190 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I can’t seem to customize the theme any longer now that I have updated Wordpress to 3.9. Help please.

RuvenThemes

Please update Darkwhite to the newest version to fix the problem. Here are instructions: http://docs.ruventhemes.com/darkwhite/#updating-the-theme

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

HI!

I am very excited about using this theme for my personal/portfolio site. Amazing job on the theme!!! One quick question/issue.

Most of the videos I am embedding are getting cut off at the bottom, I’m using a player from nytimes.com (where I work). I’m using embed code from the nytimes.com website. What’s the best way to fix this. Here’s a link to the page: http://justinsablich.com/?p=814

A assume it’s something simple. thanks in advance!

RuvenThemes

Hi!

In the Customizer please open the section “General Settings” and paste the following code into the “Custom CSS Code” field:

.embedded-video-wrapper {padding-bottom: 72%; }

That should do the job :)

Default-user

Yep, that did it!! thanks for the fast response, best of luck !!!

  • Has been a member for 5-6 years
  • Bought between 1 and 9 items
  • Germany

Hey Rouven,

I just updated to 1.5 and I have some probs with the theme since several weeks. The Update didn’t help.

1. The Alternate-View only shows 2 columns instead of 3 http://daslebenistmeinponyhof.digital-dictators.de/category/auto/

2. Sidebare content is shown at the bottom of the sidebar in Blog-View http://daslebenistmeinponyhof.digital-dictators.de/

3. The “read more” link isn’t shown in the Alternative-View http://daslebenistmeinponyhof.digital-dictators.de/category/auto/

Do you have an idea how I can fix that? I already deactivated the child-theme and deleted the custom CSS-code – didn’t make a difference

RuvenThemes

Hi!

I’m using chrome and can’t see the oroblems on your webste that you’re describing in 1 and 2. Which browser are you using?

Could you create an admin account for the email support[at]ruventhemes.com and send me a mail with the login data and short summary of the problem within this email (for my record), so I can investigate it?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Since updating wordpress my wp canvas plugin isn’t working properly with darkwhite on new posts. It’s always worked great before. I even updated the plugin with no joy. :(

I’ve tried to contact the plugin people for support but haven’t heard back. Is this something you might be able to fix?

Thanks,

RuvenThemes

Hi!

Sorry, I never used the Canvas plugin and can’t help you with that.

Did you update Darkwhite to the newest version though? If the issue is due to a compatibility issue with WP 3.9 updating might help.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Still digging the theme. Love it. Do you suggest any plugin’s for using advertisement blocks?

Thanks, MaroneSJ

RuvenThemes

Hi! I’m glad to hear you’re still liking the theme :) Unfortunately I have never used any advertising plugins with the theme and can’t be of help with that. But this here seems to look alright: http://wordpress.org/plugins/ad-widget/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Ruven,

Quick question: How can I display tags rather than categories as post-meta data? And is there a way to stack the post-meta data rather than having them next to each other?

Thank you! I rated your theme 5 stars :)

RuvenThemes

Hi!

Thank you so much for rating my theme!! :D

1. To display tags, please go in the Customizer into the “Post Meta Formation” section and select “Tags”.

2. To stack the meta infos, please install and activate this child theme: http://cl.ly/VsAg (but leave the original theme installed).

Default-user

Hi Ruven, I’m not sure why they aren’t stacking? my site is robinglover.net/blog

Default-user

Ohhh, hmm. now they are stacking, but only when I install the child theme you sent me and use it as is. When I integrated the changes into my child theme it didn’t work.

RuvenThemes

Hi! If you want to integrate the code from my child theme into your own child theme, you just have to copy the custom function I have in the functions.php into yours, and then copy the two lines of CSS from the style.css into your own as well :)

  • Taiwan
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

great work!

does you provide html version?

thanks!

RuvenThemes

Hi! Unfortunately there is no HTML version of the theme. However, you could get the WP version and then make you own HTML version with the app “SiteSucker”.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi!

I am having issues with the Portfolio. I’ve tried everything and cannot get my Portfolio items to display on the Portfolio page. I have created three portfolio items so far. I have installed the toolkit and followed all instructions in the documentation and have read through all the comments. I’m stumped!

I created an admin account for you and sent you an email.

Thanks in advance for any help you can provide!

RuvenThemes

Hi!

You just forgot to give the portfolio items a featured image. Once you put one in, the item will show up :)

Default-user

ohhhhhhhhhhh :) Thank you!!! your customer service is really amazing. So fast! thanks again.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Me again :) Is there a simple way to get the portfolio items to show up on the main blog as well without duplicating them as regular posts?

Default-user

nevermind on this, I’ve worked around it, thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Jmono23 Purchased

Hello, It seems that I have the same kind of problem as roberthaskin. I updated wp to 3.9.1–fr_FR and the customize theme page doesn’t respond anymore. A error message appears: Creating default object from empty value in wp-content/themes/Darkwhite/includes/theme-customizer.php on line 384

Do you have an idea how to fix this ? (I did install the update of the theme as you explained to roberthaskin). Thank you very much for your help!

Julie

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