68 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
jnallen Purchased

i apologize if this is not the most appropriate place to place this, but my support account is still pending and i need an answer asap. i have had this theme installed for a few months. however, a new contributed module was faulty and has required me to reset my site with a brand new install…

the problem is: when i run though the standard new install instructions, and attempt the backup/migrate step i get this error…

PDOException: SQLSTATE23000: Integrity constraint violation: 1217 Cannot delete or update a parent row: a foreign key constraint fails in backup_migrate_destination_db_mysql->_restore_db_from_file() (line 198 of /home/content/71/10299071/html/velocitydata.com/sites/all/modules/backup_migrate/includes/destinations.db.mysql.inc).

i’m using a clean install of drupal 7.26 and the latest download of the dawn theme.

if there is anyway i could get assistance/direction asap i would appreciate it!

themeboutique

Hi jnallen,

I just approved your account on the forums. :)

It sounds like the backup is timing out before it fully restores, which leads me to believe this is an issue with memory.

Before you run the import with Backup/Migrate, go to “Reports > Status Report” in the Drupal admin and check what your PHP memory limit is set to. You may need to increase this value (I suggest at least 128M).

Default-user
jnallen Purchased

moving conversation to support forums…

Default-user
jnallen Purchased

thank you for such a quick response to my account request and this comment thread, if you could continue to help me troubleshoot this i would be very grateful

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have completely forgotten how to install the demo content. Can someone refresh my memory. Theme installs just fine, I don’t see any option for demo content. Manual for Dawn Theme, where is that??

themeboutique

Hi marklame1,

When you unzip the download from ThemeForest, there should be three directories inside of the zip file:

- Assets
- Documentation
- Licensing

You’ll want to open up the Documentation/index.html file for step by step installation instructions (found in the very first section). If you have any additional questions, please don’t hesitate to ask. :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
toldham Purchased

Great theme! Very impressed, just one quick Q.

The site was working fine, then I transfered it, and now the logo and the menu bar appear staggered, and not in line.

Please see:http://www.test.mcandrewmartin.com/

I have had a play around with the logo size but it hasn’t solved the issues.

If you could help that would be appreciated

themeboutique

Hi toldham,

Thanks for your kind words and support! Around line 58 of dawn.css you’ll find the following code:

.logo {
margin: 17px 0;
float: left;
}

On your site, however, you have:

.logo {
margin:;
float: left;
}

It looks like you modified this element at some point after buying the theme. :) Right now, the float: left; property isn’t being applied to the logo because the margin has an undefined value.

Once you add a margin value (or remove the margin all together), everything should function as expected again. Let me know if you run into any problems!

Default-user
toldham Purchased

Many thanks for your quick reply, it is appreciated!

I tried to add in the above code as you suggested but the logo is still appearing “staggered”.

Would you be able to have another look and help me please?

Many thanks!

themeboutique

Hi toldham,

When I view your CSS file in the browser, it looks like your change was made (just like you mentioned)—however, when I inspect the .logo element with Chrome’s Developer Tools, the change you made is not applied.

It looks like you need to clear Drupal’s cache at Configuration > Performance. After the cache has been cleared, the updated CSS file should render on the page.

Default-user
toldham Purchased

I am afraid I have done this already – I just did it again just in case, but everything still remains the same….

Default-user
toldham Purchased

Any ideas?

themeboutique

Hi toldham,

I apologize for the confusion, but I’m absolutely certain that the CSS I provided you is the correct CSS. The problem is that your changes aren’t showing up on http://www.test.mcandrewmartin.com/

You’ll notice that the 17px margin you added to dawn.css isn’t being applied either, which shows that this is definitely a cache issue. What happens if you move that .logo { } class to the very bottom of the file? Or if you temporarily delete your dawn.css file, and then re-upload the file?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I have a problem translating main meny “Home” menu item. Even if I translate the manu item will not change. Have read that this is a common issue on some drupal 7 themes. Do you have an easy solution? Here is my site http://www.sbftest.se

Best regards Mårten

themeboutique

Hi Mårten,

Sorry for the late reply, I saw you also posted this question on the support forums and left a reply over there a few days ago.

Cheers, Mitch

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
toldham Purchased

Great theme,

But I have installed the theme with the demo content, and now I am trying to upload images for the blog articles, and it wont upload them….

They appear on the edit tab of the blog post, but when you view the blog post they dont appear…. help :/

themeboutique

Hi toldham,

There is a fix available for this issue on our support forum which can be downloaded here. You’ll want to place the contents of the zip in the sites/all/modules folder. After installing this module, you’ll just have to re-upload the image and everything should work as expected. :)

If you run into any problems, I’m here to help!

Default-user
toldham Purchased

great work, thanks!

Only issue I am having now, is I am uploading new items into my portfolio, but they are not displaying in the portfolio-4c view….

the old content is displaying fine, just no new portfolio content is appearing

themeboutique

Hi toldham,

Make sure the “subtitle” field on the portfolio item isn’t empty. Views is expecting all fields to return a value, it sounds like this is what’s happening.

I have an update I’m releasing to the theme tomorrow, I should probably make the “subtitle field” required or rewrite the Views to make this field optional. I apologize for the confusion!

Default-user
toldham Purchased

That solved the issue :)

Great support, many thanks!

themeboutique

No problem! If you have any questions that come up as you customize the theme, I’m here to help. ;)

Default-user
toldham Purchased

Perfect, since you offered :)

I have changed the portfolio, to be called R services, I have updated the URL in views, then updated the menu, and this all works great.

Only two issues, on the induvidual portfolio item, there are 3 navigation icons (forward/back/ back to full portfolio list).

My issues are, since I have updated the URL to not be /portfolio-4c the middle navigation button, now returns a 404, since I updated the URL, and I am unsure how to resolve this.

Secondly, on each portfolio item, it still displays portfolio at the top, I would like to customise this to read “R services”.

If you could tell me how to resolve either, I would again, be very grateful :)

themeboutique

Both of these values can be changed in the theme settings (found at Appearance > Settings):

1. The “portfolio path” can be changed under the “General > Variables” tab

2. The “Portfolio” text at the top of each node can be changed under the “Header > Masthead > R Services > Title” option.

You will also need to change the “machine name” of your new content type to r_services, and rename the dawn/templates/nodes/node--portfolio.tpl.php file to node--r-services.tpl.php.

Once the machine name and portfolio template have been renamed, clear the Drupal cache at Configuration > Performance to make Drupal aware of the renamed template file.

Let me know if you run into any problems!

themeboutique

One last thing related to question #2:

When you rename the node—portfolio.tpl.php file, make sure you modify line 10 of this file:

->entityCondition('bundle', 'portfolio');

The ‘portfolio’ value will need to be changed to ‘r_services’ to ensure the pager can find the nodes for the renamed content type. You’ll also need to edit any view that is filtering by the “Portfolio” content type to make sure the View points to the new name.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
toldham Purchased

Great theme :)

What is the best way to control the order of the service items?

Is it dictated by the last updated field?

Thanks

themeboutique

Hi toldham,

As of now, the service view on the homepage is ordered by the “last updated” time, and the services “landing page” is ordered alphabetically.

Some customers on the support forums have simply added a field called “Weight” to the services content type that holds an integer value, and then change the filter on the view from “last updated” to the weight field.

Doing this will let you order the frontpage services as you please, and you won’t need to rely on a default filter in Drupal. :) If you need a specific order, this is the route I would take. Let me know if you have any questions!

Default-user
toldham Purchased

Sorry mate, I have worked out the above question, but I am now having issues with the “get a quote” box that appears on the services page.

Coudl you tell me how to make that link to the contact us page?

Thanks

themeboutique

Hi toldham,

The “get a quote box” can be found on the Dawn: Services view at Structure > Views. On the “Content: Title” field, you’ll want to edit the “Rewrite Results” option to add a link to the contact page.

I recommend using the absolute URL to the contact page for this link, instead of just ”/contact”.

If you have any questions, I’m here to help. :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
toldham Purchased

Also, my final question (I promise)

I wanted to change the title of the induvidual portfolio item, so to change from “PORTFOLIO” at the top of the page, to something else…..

Could you help me out with that as well how to edit the service get a quote button please? I want it to be linked to the contact us page.

Thanks a lot!

themeboutique

Hi toldham,

I answered the question related to the “get a quote” button in the previous comment. Regarding the “PORTFOLIO” text, this can be modified at Appearance > Settings > Masthead > Portfolio.

If you enter a blank value for the “title” field on the portfolio masthead, the node title will be used. Otherwise, the value entered in this field will override the node title. Let me know if you run into any problems!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I would buy your themes if they supported bootstrap 3. If you have plans for that (with a date) please let us know – it will definitely improve sales. Also, please indicate if you will automatically update to Bootstrap 3.

themeboutique

Hi shawnholt,

Thanks for your feedback. :) We have several new themes coming out in late July / August, some of which will support Bootstrap 3. Everything is being held up by a page builder module I’ve been working on, along with the CodeCanyon version of the Revolution Slider module.

Once these new products are online, all older items will be updated with the new modules—with Dawn specifically, I plan on adding Bootstrap 3 and expanding the grid to 1170px as well. The updates to Dawn can be expected late August after some of the new themes are online.

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