62 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jnallen Purchased

i apologize if this is not the most appropriate place to place this, but my support account is still pending and i need an answer asap. i have had this theme installed for a few months. however, a new contributed module was faulty and has required me to reset my site with a brand new install…

the problem is: when i run though the standard new install instructions, and attempt the backup/migrate step i get this error…

PDOException: SQLSTATE23000: Integrity constraint violation: 1217 Cannot delete or update a parent row: a foreign key constraint fails in backup_migrate_destination_db_mysql->_restore_db_from_file() (line 198 of /home/content/71/10299071/html/velocitydata.com/sites/all/modules/backup_migrate/includes/destinations.db.mysql.inc).

i’m using a clean install of drupal 7.26 and the latest download of the dawn theme.

if there is anyway i could get assistance/direction asap i would appreciate it!

themeboutique

Hi jnallen,

I just approved your account on the forums. :)

It sounds like the backup is timing out before it fully restores, which leads me to believe this is an issue with memory.

Before you run the import with Backup/Migrate, go to “Reports > Status Report” in the Drupal admin and check what your PHP memory limit is set to. You may need to increase this value (I suggest at least 128M).

Default-user
jnallen Purchased

moving conversation to support forums…

Default-user
jnallen Purchased

thank you for such a quick response to my account request and this comment thread, if you could continue to help me troubleshoot this i would be very grateful

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have completely forgotten how to install the demo content. Can someone refresh my memory. Theme installs just fine, I don’t see any option for demo content. Manual for Dawn Theme, where is that??

themeboutique

Hi marklame1,

When you unzip the download from ThemeForest, there should be three directories inside of the zip file:

- Assets
- Documentation
- Licensing

You’ll want to open up the Documentation/index.html file for step by step installation instructions (found in the very first section). If you have any additional questions, please don’t hesitate to ask. :)

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