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this template its a little difficult to install. there are 2 files one .xml and another .json from documentation ” demo content” folder i`m trying to upload this files but nothing happens. didn`t work when i modified some options nothings happens in the homepage.. i hope this is not to be a long ride for all this issues from the first minutes using or trying to install this template.. the information and video support and all the resources are really poor . i really appreciate more information about this template.. thanks
info send to the support team . i still waiting
Help Me !
I installed the theme of 4 times. But home is not regulated . Settings do not apply. Provide immediate return .
Site : wnet.com.tr
Contact : firstname.lastname@example.org
Buy Alkynylene Account : email@example.com
There is a glitch with the theme where on mobile devices the menu doesn’t work. Mainly whenever you click on a link to take you to a page, it takes it to “Page Not Found”.
Please help. Thanks.
Thanks for letting us know. We will have a look at this and update the theme ASAP.
Two simples questions .
1) how i can remove on the pages ” YOUR SUBTITLE! Your page description goes here! “
2 ) how i can put a working iframe for google maps
my website is www.clickexpressions.com.co
Please just send us an email with your WordPress and FTP log in details at firstname.lastname@example.org and we will remove the subtitle for you!
And you can add the iframe for the contact map by taking the src value of the embed code of any map that suits you.
Hi. Not a big fan of your theme, but client loves it, so I’m trying to make it work. Your code is a mess.
1. I need to display just one category from the portfolio on one of the blocks. How can I do this? I am also creating a 2nd block that will display only another category of the portfolio. I need to know how to split them out like that.
2. How can I change the names of the parallax blocks since we aren’t calling them things like “Vision”, etc.?
3. I continually get an error trying to display the portfolio block. It says there’s an error on line 47. I’m not finding it myself.
4. How can I change the gallery block to display 4 columns instead of 3?
5. Not being able to see what images have been added to an individual gallery is not making the job super easy as you suggest in your documentation. I want to be able to re-order, delete, add – and not just images that I’m uploading right that moment. If there are images in my Media folder that apply to that gallery I should be able to add them. Please fix this. It’s a significant issue.
Note that for item 2, I am not referring to the displayed titles. I’m talking about the administration panel labels.
Could you please send us this request and well as a link to your website with your FTP and WordPress login details on email@example.com so our developers can log in and fix the issues that you are experiencing?
I would like to create a Filterable portfolio similar on the demo page of this template . i’m trying to use the option add-on on this template but i don’t have any documentation about it. I really appreciate your help. i can’t use plugins or trying to create new pages,post etc . because everything messed up and appears totally different from the homepage
then i have to create a new section or page for upload catalogs in pdf format and visualize online. one step at a time. but working with external “tools” in this template it’s a little difficult.
You need to add your Portfolio Project in the Dashboard > Portfolio as well as assign a category or categories to that particular project.
As you can see, every project of ours has a category assigned to it: http://prntscr.com/6o5cxb
Can you please send us your FTP and WordPress login details on firstname.lastname@example.org so we can check that out and see how we can help you out?
Hi, I bought this theme last week, and I been having problems to install the Json file. I tried it witho the JSON Converter plug-in and it gives me this error:” “parameter 1 to be string, array given in/home/sl9f679e/public_html/destinoplacer.es/wp-content/plugins/json-options/jsonoptions. Does anybody knows what to do or how to install it?
Can you please send us an email at email@example.com with your WordPress and FTP log in details and we will have a look at it ASAP.
Update v2.9.1. – April 27th, 2014
Update v2.9.1. – April 27th, 2014
Hi! This is my site: http://amail.com.ar/mpixel/
I have a problem. The little images shown in the diamonds in the home page, seem to be twisted! I need them to look like in the demo, right. Can you help me?
Thank you for purchasing our theme! Here’s an example of how the image should be uploaded: http://ava-themes.com/WP/De7igner/wp-content/uploads/2013/12/img4.png
The image should be cropped and rotated counter clockwise. If you still have problems regarding this, send us a mail at: firstname.lastname@example.org
Hi, what is the size for the parallax image backgrounds? I have the 1400×1050 for the backgrounds that you provide on the template, but that images are static , but I need to know the size of the images that you use in the parallax backgrounds of the demo.
The size of the images for the parallax background sections is 1920×1050. If you have anymore questions, please send them to: email@example.com and we’ll be glad to help you.
Nobody has answered yet. Could anybody tell me the size of the images for the parallax background sections??
Is it possible to duplicate a template? I’m trying to duplicate the about template, because I’m using it for three different purposes and I can’t include it onto the homepage and the main menu. How can I do it?
Could you please send us all of the issues you’re having to: firstname.lastname@example.org and our developers will fix everything for you in no time.
pre-sale question: is this theme multi-language ready ? will it only support specific multilanguage plugins ?
Unfortunately, our De7igner theme is not multi-language ready but we offer other themes that are. If there is anything else we can help you with, please be sure to let us know.
can i ask for refund ? i have never used this template because is really difficult to work with it. and the information provided is not really usefull
Please contact ThemeForest regarding refunds, since they are in charge for that. However, if there is anything we can do to help you set up the theme, please be sure to let us know.
i would like to remove caption on pages for example.. remove background images. can you provided a support link ?
Please register at: http://avathemes.co/support/ and our developers will do this for you in no time.
hi i see the portfolio block does not support pagination so if i am adding more then 6-9 items in theportfolio they will start messing my homepage with lots of images. Is there a quick way to get pagination of portfolio in the homepage or at least just show the most recent and send to another page where the ful portfolio can be seen (there is no such portfolio page type in the template)?
We’ll have this solved in the next theme update that will be available on ThemeForest by the end of the week.
If there is anything else we can help you with, please be sure to let us know.
This is one of the worst templates I’ve seen so far, its almost like its half complete. I’ve managed to kinda get it to do what i want but i really had to bodge it. if my client hadn’t already brought this i would of gladly steered clear of it. I even asked for support and instead of an answer to my question I just got asked to leave a good review. naa.
Sorry you feel that way! Could you please send us a ticket on our support site, with all of the issues you’re having, and we’ll have a solution ready for you in no time?
Thanks for understanding!
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