135 comments found

Hi I’m just wondering if anyone else is having issues with Internet explorer not displaying the portfolio slider properly on the bottom of the homepage. For example the “Our Partners” area on the demo site… or in my case “Our Clients” http://3eos.com

It seems as though in IE the logos are running into the footer and stacking vertically instead of going horizontal.

Thanks, Robin

EOS Solutions

GoodLayers

Hi,

not really sure about this too :/

This is what I saw on IE8 > http://d.pr/i/X5TP

gtintori Purchased

Hi GoodLayers team, :) I bought your theme and everything is great! I just have a problem with the accentuation. Letter with accents do not appear. What can I do?! Thanks!!! Gabriela

GoodLayers

Please try to change font from Cufon to google font ;)

You can change it via admin panel.

Cheers! :)

Default-user
gtintori Purchased

Perfect!!! Thanks a lot!

Is there any way to make the height of the Anything slider taller and to fit more text in the caption area? I’m building our site in a russian version now and will need to either shrink the text, or hopefully increase the height of the Anything slider. See here: www.3eos.ru

Thanks in advance! Robin

EOS Solutions

GoodLayers

Hi,

sorry but slider on the top is fixed size. The height can’t be changed :/

Default-user

Bummer. :( I tried adjusting it yesterday with no success. Thanks for the info. I’ll have to have my translator shorten the story for the copy to be shorter. Thanks!

I already purchased Decision theme and using for our company website, But my site is opening in IE but not a slider. So help me to resolve this issue as early as possible…..www.mssindia.co.in

Default-user

One more, my current theme is old version and till today its not updated….So is it need to update…? give me perfect solution. its very emergency problem…

GoodLayers

Can you send me ftp access and wp access to this email “contact@goodlayers.com” and you must attach the purchase file as well so I can verify it.. ( please ask from your client )

Default-user

I just send mail to you, on your mention mail id. Please check and reply me…...Thanks, Manish

Cenay Purchased

I’ve purchased a few of GoodLayers themes and really love the Page Builder feature… so I talked a client into this one. Got it downloaded and installed only to discover the feature I love most about your themes is NOT PRESENT in this theme!

Do you intend to add it? I might need to rethink the theme we use.

GoodLayers

Hi,

Sorry but it’s impossible to add it in this theme :/

Page builder is included since the theme Modernize…...

sali026 Purchased

Hi

When creating a child theme, there’s still references to the parent theme to various js files and other files. How do I edit this to always use the child theme files?

I customised the slider in the child theme but it still picks up the parent slider.php from the includes file.

Thanks

GoodLayers

Hi,

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

Default-user
sali026 Purchased

I only have it set up on my localhost.

GoodLayers

oh, I’m sorry about that but this seems to be difficult for me to track…. in this case, can you other things else and after you put it online, you can let me check on this again.

I’m using your theme on a client’s site and they really like it. One problem we’re having is when you open the site in IE the header background doesn’t show properly. I Chrome it’s a blue / gray color and in IE it’s all white. Any thoughts?

Thanks

GoodLayers

Hi,

what is your site url pleasE?

GoodLayers

hm,

I just tried it but it’s fine :/

see this > http://i.imgur.com/M94ojpd.png

Not sure that if this happen on your computer only or not..

Hello, I have purchased this theme and I had problems with the account from witch the purchase was made (i don’t remember from with account the purchase was made). I have sent several mails to contact@goodlayers.com , nobody bodered to sent any answer…. I really need to update to the latest theme version

regards,

Default-user

Hi, and thanks for your responce I can’t verify this info because I don’t know the email from witch the purchase was made. This is the site where the theme was used: http://www.metrologie3d.ro/ You can see that your theme is in place. What other info can I offer you in order to solve this issue ? I relly need to upgrade these theme because the newer one looks much better and I allready pay for this template.

Regards,

Ionut

GoodLayers

Sorry Ionut but this is not really enough to verify purchase. I can’t give you the theme file directly. You have to login with username that you purchased and download from there.. Please ask envato support if you forgot your username or email that purchase. Hope they can help on that issue > http://support.envato.com/index.php?/Tickets/Submit

Cheers! :)

Default-user

thanks for the info, hopefully they will help me…

Sergio777 Purchased

Hello:

On July 13 I bought the theme “Decision”. I would like to see:

1. How can you incorporate accents and ñ letter as the language of my site is in Spanish.

I would appreciate your prompt response

Regards

Sergio Guzman Chile

GoodLayers

Hi,

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

Thanks so much! :)

How can I update my version of jQuery (1.5.x), on my Decision theme?

GoodLayers

Hi,

it’s in ‘include/js.php’ on line about 22. Don’t forget to place file and map it to correct path.

Hi, I’ve updated to Wordpress 3.7.1 and my Decision admin panel is not working anymore. I cannot make any changes on it.

Help please.

thanks, D.

GoodLayers

To update the theme,

You need to login to your Themeforest profile page with username that purchased item, click on ‘download’ tab, then download the theme again.

Default-user

My download tab is empty, nothing inside to click on.

GoodLayers

You need to use username that purchased this item which is not the current one you’re using….

Hi,

Still can’t use the Decision admin panel after upgrading wordpress to 3.7.1.

I’ve followed your instructions of disable pluguins and installing the latest version of theme, with any good results.

What can I do?

Thanks for your support

D.

GoodLayers

Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?

We’ll try to investigate your issue.

By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com

Thanks so much! :)

goflish Purchased

I’m using the latest WordPress 3.8 and your theme, the default WordPress bullet lists do not work and neither do your lists shortcodes.

GoodLayers

Can you please post this on the support forum? Our dev will have a look.

If you got any further questions, please head to our support forum :)

==============================================

Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com

Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.

Username must be the one that purchased this item

If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/

Thanks so much!

sali026 Purchased

Hi

Does the latest version still use timthumb?

GoodLayers

Yes this theme still using timthumb.

LeRush Purchased

Is there an update soon?

wp 3.9 ???

i púrchase this theme and i update my wp and have some issus

GoodLayers

Hi,

Actually this theme supports 3.9… Make sure that all your plugins support WP3.9 as well :)

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